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On the recordRead 8 Oct 202614 facts
Omind Voice AI
Omind Voice AI · Kolkata, India · founded 2004
Plans and prices
Voice AI
Priced on request
Pricing not stated; book a demo
Read 8 Oct 2026 · omind.ai
On the record
- Analytics
- Its analytics include live dashboards for call volume, resolution rate, and escalation, plus intent, drop-off, and sentiment trends.omind.ai · read 8 Oct 2026
- Company background
- Omind says it is an AI product suite from Fusion CX, a global customer experience company operating since 2004.omind.ai · read 8 Oct 2026
- Conversation features
- The voice agent supports natural dialogue, context across a conversation, sentiment-aware tone adaptation, and interruption handling.omind.ai · read 8 Oct 2026
- Deployment
- Omind says most Voice AI deployments go live within two to four weeks, depending on integration depth.omind.ai · read 8 Oct 2026
- Human handoff
- Yesomind.ai · read 20 Sep 2026
- Integrations
- Omind says Voice AI connects to CRMs, contact center platforms, telephony providers, and custom backend systems through standard APIs, with setup during onboarding.omind.ai · read 8 Oct 2026
- Languages
- The product page says it supports 15 or more languages, automatic language detection, and switching languages mid-call.omind.ai · read 8 Oct 2026
- Privacy
- Omind’s privacy policy says it collects personal information needed to provide services and retains information while an account is active or as needed for service or legal obligations.omind.ai · read 8 Oct 2026
- Product
- Omind Voice AI is a conversational voice agent for inbound and outbound calls, designed to resolve customer issues and escalate complex cases to a human with conversation context.omind.ai · read 8 Oct 2026
- Resolution claim
- The FAQ states that 78% of calls are resolved without human escalation.omind.ai · read 8 Oct 2026
- Target users
- Omind describes the product for high-volume voice workflows and gives banking, retail, healthcare, telecom, insurance, and BPO examples.omind.ai · read 8 Oct 2026
- Underlying technology
- Omind says its Gen AI voicebot is powered by Sayin.AI and uses natural speech synthesis, interruption handling, and multilingual support.omind.ai · read 8 Oct 2026
- Use cases
- The page lists inbound support, appointment and booking management, outbound campaigns, and lead qualification as use cases.omind.ai · read 8 Oct 2026
