Neon CRM

Plans and prices

Every plan, in full

On the record

Android requirements

The discontinued NeonCRM Android app was free, required Android 4.0 or later, was 14.24 MB and last updated July 11, 2020.appbrain.com · read 21 Oct 2026

API

Neon CRM publishes API v2 documentation with separate base URLs for different Neon CRM instance types.developer.neoncrm.com · read 21 Oct 2026

API extensibility

The vendor's API guide demonstrates GET and PATCH requests, webhooks, Postman collections and JavaScript scripts for chained automation.support.neonone.com · read 21 Oct 2026

Automation and reporting

Neon CRM offers automated workflows and journeys, plus 50+ pre-built reports.neonone.com · read 7 Oct 2026

Automation ecosystem

Zapier exposes NeonCRM triggers and actions such as new-account events and account or activity creation, with SDK support for backend code.zapier.com · read 21 Oct 2026

Communications

Neon CRM includes email marketing, text messaging, stewardship journeys and a donor portal.neonone.com · read 21 Oct 2026

Company origin

Neon One says it began in 2018 when four technology companies combined.neonone.com · read 21 Oct 2026

Documentation and support

Neon CRM offers a support center, knowledge-base articles, Neon One Academy training, virtual-agent help, live chat, email and phone support.neonone.com · read 21 Oct 2026

Donor management

The platform provides supporter profiles, donor history, grant management, dashboards and automated workflows.neonone.com · read 21 Oct 2026

Events

The optional Events module includes registrations, flexible ticketing, check-in, seating charts, classes, reminders and waitlists.neonone.com · read 21 Oct 2026

Fundraising

Fundraising tools include campaigns, donation forms, peer-to-peer fundraising, recurring gifts, donor-advised-fund payments and secure payments.neonone.com · read 21 Oct 2026

Hosting model

Neon One describes Neon CRM as proprietary cloud-based software-as-a-service, with no self-hosting option stated.neonone.com · read 21 Oct 2026

Integrations

Native connections include QuickBooks, Windfall Data, Mailchimp and Eventbrite, while an open API supports custom integrations.neonone.com · read 21 Oct 2026

Legal name

The security policy identifies the provider as Neon One, LLC.neonone.com · read 21 Oct 2026

Limit: G2 reviewers

G2 reports that workflows and reports can be difficult to navigate and that account calendar or task reminders are lacking.ai.g2.com · read 21 Oct 2026

Limit: GetApp reviewers

GetApp identifies a learning curve, unintuitive navigation, difficult customization and mixed experiences with timely live support.getapp.com · read 21 Oct 2026

Limit: Software Advice reviewers

Software Advice reports inflexible email tools, cumbersome reporting and complaints about slow or difficult phone assistance.softwareadvice.com · read 21 Oct 2026

Limit: Trustpilot reviewers

Trustpilot complaints include difficult onboarding, bugs, annual price increases, rigid auto-renewal terms, forms problems and disrupted integrations.trustpilot.com · read 21 Oct 2026

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