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DonorDock
West Fargo, North Dakota, United States
What it is
DonorDock is a donor management platform for nonprofits, combining donor records, online giving, outreach, automations, and reporting. It is designed for small and midsized organizations, including teams with limited resources and staff covering several roles. Donor tools include contact and activity tracking, gifts and pledges, household records, segmentation, custom fields, and reporting. Fundraising features include customizable donation pages, recurring and event giving, fund designation, ACH, and Apple Pay and Google Pay. Teams can send bulk email and text messages, create donor journeys, review email analytics, and automate thank-yous and follow-ups. ActionBoard organizes tasks, follow-ups, and Smart Nudges, while project boards support planning inside the CRM. DonorDock says it connects with over 5,000 apps and services, including QuickBooks Online, Stripe, PayPal, Eventbrite, GoFundMe Pro, and OneCause. The ONE plan costs $500 a month, billed annually, for five users and unlimited contacts. It includes 10,000 marketing emails and 1,000 text message credits monthly, plus 10 automations. Online donations through DonorDock giving pages incur a 2% platform fee; payment processing fees are separate. A 14-day trial is listed.
For and against
For
- Unlimited contacts at no extra cost.
- Includes recurring and event giving tools.
- Automates thank-yous and follow-ups.
- Connects with over 5,000 apps and services.
- 14-day trial is listed.
Against
- ONE costs $500 a month, billed annually.
- Online donations carry a 2% platform fee.
- Stripe and PayPal processing fees are separate.
- No free plan is offered.
The verdict
DonorDock brings donor records, fundraising, outreach, and reporting together for nonprofit teams. The listed ONE plan has a substantial annual-billing commitment, and online giving fees apply in addition to payment processing fees.
Who it suits
DonorDock is aimed at small and midsized nonprofits, particularly teams with limited resources and staff handling multiple roles. Its donor, outreach, and fundraising tools may suit organizations managing giving and communications in one platform.
Plans and prices
ONE
unlimited contacts · 5 users · 10,000 marketing emails/month · 1,000 text credits/month
Read 21 Oct 2026 · donordock.com
Additional 1,000 text credits
1,000 extra text credits
Read 21 Oct 2026 · donordock.com
Additional user
per user beyond included users
Read 21 Oct 2026 · donordock.com
Additional 10,000 emails
10,000 extra emails
Read 21 Oct 2026 · donordock.com
Premium onboarding
one-time onboarding service
Read 21 Oct 2026 · donordock.com
On the record
- ActionBoard
- ActionBoard is a workspace for assigned tasks, donor follow-ups, and Smart Nudges.donordock.com · read 21 Oct 2026
- API keys
- Organizations can create API keys from the Integrations area to connect other applications.helpcenter.donordock.com · read 21 Oct 2026
- Appeal tracking
- Appeals attach solicitation methods to gifts and report dollars, donor counts, and gift details by appeal and campaign.donordock.com · read 21 Oct 2026
- Audience
- DonorDock says it was designed for small and midsized nonprofits, especially teams with limited resources whose staff wear many hats.donordock.com · read 7 Oct 2026
- Automation
- Automations use ten trigger types and can run up to 20 steps scheduled as far as 365 days ahead, including emails, texts, tasks, badges, lists, and webhooks.donordock.com · read 21 Oct 2026
- Browser access
- DonorDock says it runs in modern desktop and mobile browsers and requires no installation.donordock.com · read 7 Oct 2026
- Browser and mobile access
- The service runs in modern desktop and mobile browsers, including Chrome, Firefox, Safari, Edge, and Opera, without installation or a native app download.donordock.com · read 21 Oct 2026
- Company history
- DonorDock says co-founders Matt Bitzegaio and Andrew Lutgen created the company in 2017.donordock.com · read 7 Oct 2026
- Company legal identity
- LinkedIn lists the company as DonorDock Inc., a privately held nonprofit-software business.linkedin.com · read 21 Oct 2026
- Company location and size
- LinkedIn lists headquarters in Fargo, North Dakota, and a company size of 11–50 employees.linkedin.com · read 21 Oct 2026
- Contact limit
- DonorDock says contacts are unlimited at no extra cost.donordock.com · read 7 Oct 2026
- Developer architecture
- The published security overview describes an Angular single-page client, .NET Web API 2 REST APIs, ASP.NET Identity, and Microsoft SQL on Azure.donordockstorage.blob.core.windows.net · read 21 Oct 2026
- Documentation
- The Help Center covers reporting, contacts, imports, transactions, communications, forms, boards, automations, integrations, and settings with step-by-step guides.helpcenter.donordock.com · read 21 Oct 2026
- Donor management
- The CRM tracks contacts, households, giving history, interactions, notes, tags, custom fields, documents, and communications.donordock.com · read 21 Oct 2026
- Email and text
- The platform supports bulk email and text segmentation, scheduling, templates, analytics, and donor-data personalization.donordock.com · read 21 Oct 2026
- Fundraising
- Its giving features include customizable donation pages, recurring gifts, event giving, fund designation, ACH, and Apple Pay and Google Pay.donordock.com · read 7 Oct 2026
- Giving fee
- The pricing page lists a 2% platform fee for online donations through DonorDock giving pages, with Stripe and PayPal processing fees charged separately.donordock.com · read 7 Oct 2026
- Hosted service and licence
- TrustRadius identifies DonorDock as a cloud SaaS product, and no public open-source licence or self-hosting distribution is identified in the product documentation.trustradius.com · read 21 Oct 2026
