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memberplanet

memberplanet · Torrance, California, USA · founded 2011

What it is

memberplanet combines membership management, member communications, payment collection, and event tools for organizations. It supports membership levels, organizational memberships, member databases, renewals, and customizable reports. Communication features include tracked email newsletters, text messaging, surveys, discussion boards, and photo albums; group text messaging is available only in the United States. Groups can collect membership dues and recurring donations, set up event sites and RSVPs, and accept payments through forms and the mobile app. The platform supports custom domains, page content gating, and subscription billing. Its Android and iOS app can show membership cards, including offline viewing after a card has first been viewed. The association offering describes custom API integrations and data exchange with client databases and financial systems such as QuickBooks, FreshBooks, Sage, and NetSuite. External accounting integrations are not included out of the box; admins can export reports to Excel, and enterprise options are available by contacting sales. The maker presents the product for nonprofits, faith-based groups, associations, schools, booster clubs, and fraternal groups.

For and against

For

  • Manages member levels, databases, and renewals
  • Supports recurring donations and event RSVPs
  • Mobile app displays membership cards offline after initial viewing
  • All plans include support

Against

  • Group text messaging is limited to the United States
  • External accounting integrations are not included out of the box
  • Payments incur a 2% platform fee and 3% + $0.30 processing fee

The verdict

memberplanet brings member records, communications, payments, and event functions together for organizations. Its accounting integration limits and transaction fees are important considerations for groups collecting payments.

Who it suits

memberplanet suits organizations such as nonprofits, associations, schools, and faith-based groups that need membership, communication, payment, and event tools. Groups that rely on accounting software integrations should note they are not included out of the box.

Plans and prices

Essentials

$50a month

2% platform fee · 1,000 campaign emails · unlimited survey responses · 3% + $0.30 processing fee

Pro

$100a month

1% platform fee · 5,000 campaign emails · unlimited survey responses · 3% + $0.30 processing fee

Premium

$175a month

1% platform fee · 10,000 campaign emails · unlimited survey responses · 3% + $0.30 processing fee

Basic

Free

core features; communication usage limits

Every plan, in full

On the record

Accounting integration limit
The support FAQ says integrations with external accounting programs are not included out of the box; admins can export reports to Excel, and enterprise options are available by contacting sales.support.memberplanet.com · read 7 Oct 2026
Accounting limitation
The FAQ says out-of-the-box accounting integrations are unavailable; administrators can export reports to Excel instead.memberplanet.com · read 14 Oct 2026
API and extensibility
API integrations are described as customizable enterprise development connecting client databases or financial systems.support.memberplanet.com · read 14 Oct 2026
Communication-credit limit
Email and text credits expire monthly and one message to 100 recipients consumes 100 credits.support.memberplanet.com · read 14 Oct 2026
Communications
Users can send tracked email newsletters, SMS broadcasts, surveys, discussion-board posts and photo albums.memberplanet.com · read 14 Oct 2026
Company profile
LinkedIn lists memberplanet as a privately held software company founded in 2011 with 11–50 employees and headquarters in Torrance, California.linkedin.com · read 14 Oct 2026
Compliance
The marketing page claims bank-grade security and PCI compliance.info.memberplanet.com · read 14 Oct 2026
Content gating
pagememberplanet.com · read 20 Sep 2026
Custom domain
Yesmemberplanet.com · read 20 Sep 2026
Enterprise pricing
Organizations needing chapter structures or custom development pay a startup fee and monthly enterprise subscription negotiated with sales.support.memberplanet.com · read 14 Oct 2026
Events
Administrators can publish event microsites, collect RSVPs, sell tickets, cap inventory and report attendance.info.memberplanet.com · read 14 Oct 2026
Fundraising
Fundraising tools include donation microsites, recurring gifts and peer-to-peer fundraising.info.memberplanet.com · read 14 Oct 2026
Google Play listing
The Android listing shows at least 1K downloads, an October 7, 2026 update, encrypted transit and no third-party data sharing; it does not display a star rating.play.google.com · read 14 Oct 2026
Integrations
Official materials list custom data exchange with QuickBooks, FreshBooks, Sage and NesSuite for enterprise workflows.info.memberplanet.com · read 14 Oct 2026
Intended users
The site presents memberplanet for nonprofits, faith-based groups, associations, schools, booster clubs, and fraternal groups.memberplanet.com · read 7 Oct 2026
Legal entity
The privacy policy and app listings identify the maker as MemberPlanet, LLC.memberplanet.com · read 14 Oct 2026
Licence
The terms grant only a limited, non-exclusive, non-transferable right to access the service and prohibit reverse engineering, indicating proprietary software.memberplanet.com · read 14 Oct 2026
Limit: data administration
Trustpilot reviewers describe removed upload functionality, poor design, weak customer service and lack of bulk record editing.trustpilot.com · read 14 Oct 2026

The review

memberplanet is an organization management platform for nonprofits, associations, schools, faith-based groups, and other member-led organizations. It suits groups that want to handle member administration and engagement alongside payments and events. Its broad toolkit comes with recurring transaction charges and an accounting integration gap that may matter to finance teams.

Overview

Membership levels, organizational memberships, renewals, member records, and customizable reports support ongoing administration. Organizations can also use tracked newsletters, text messages, surveys, discussion boards, and photo albums, then collect dues or recurring donations and manage event pages, RSVPs, and payments. Putting these workflows together may be useful for groups that otherwise coordinate them across separate services. The trade-off is that external accounting connections are not built in: admins can export reports to Excel, while enterprise options are available through sales.

Key features

  • Membership administration: Membership levels, organizational memberships, renewals, and customizable reporting suit groups with ongoing member programs and more than a static contact list.
  • Communications: Tracked email newsletters, surveys, discussion boards, and photo albums give organizations several ways to reach members. Group text messaging is limited to the United States, so organizations elsewhere cannot rely on it for member outreach.
  • Payments and events: The platform supports dues, recurring donations, event sites, RSVPs, and payment collection through forms and the mobile app. Payment costs combine a platform fee with processing fees, so groups should account for both when budgeting.
  • Accounting and security: Custom API integrations and data exchange with systems such as QuickBooks, FreshBooks, Sage, and NetSuite are described for the association offering, but external accounting integrations are not included out of the box. The association page describes bank-grade security and PCI-compliant payment processing.
  • Mobile access: The Android and iOS apps can display membership cards, including offline after a card has first been viewed. That gives members a way to show a card without a live connection at that point.

Pricing

memberplanet has a free plan and three paid monthly plans with published prices. All plans include support. Essentials and Pro include Standard support; Premium includes Prime support. Paid plans also carry processing fees of 3% + $0.30 per payment, or allow use of an existing PayPal account.

  • Basic: Custom pricing. It includes unlimited members and unlimited admins, but no other plan allowances are stated.
  • Essentials: $50 a month, billed $50 per month. It includes a 2% platform fee, 1,000 campaign emails, unlimited survey responses, and Standard support. It is the entry paid tier, but the 2% platform fee and email allowance may constrain groups that collect frequently or run many campaigns.
  • Pro: $100 a month, billed $100 per month. It lowers the platform fee to 1%, raises the campaign email allowance to 5,000, and adds Smart List functionality while keeping unlimited survey responses and Standard support. It is a better fit for groups that need more email capacity or want the lower platform fee.
  • Premium: $175 a month, billed $175 per month. It includes a 1% platform fee, 10,000 campaign emails, unlimited survey responses, Smart List functionality, and Prime support. The extra cost over Pro buys more email capacity and a higher support tier.

For paid tiers, the published monthly prices and platform fees make transaction volume relevant to the total cost; payment processing adds 3% + $0.30 per payment unless the group uses its existing PayPal account.

Platforms

memberplanet supports Android, iOS, web, and API access. It also offers custom domains, page-based content gating, and both subscription billing and one-time billing.

Who it's for

Nonprofits, faith-based groups, associations, schools, booster clubs, and fraternal organizations are the clearest fit. Groups that need membership administration, member communications, fundraising payments, and event coordination in one platform can make use of its range. Organizations that depend on built-in accounting links or need group texts outside the United States should weigh those limits carefully.

Pros and cons

  • Pro: Membership records, renewals, communications, payments, and event tools share one platform, which can consolidate several recurring group workflows.
  • Pro: Pro and Premium reduce the platform fee to 1%, and Premium raises the campaign email allowance to 10,000 and includes Prime support.
  • Pro: Mobile membership cards can be viewed offline after first being opened.
  • Con: External accounting integrations are not included out of the box, leaving admins to export reports or pursue enterprise options.
  • Con: Essentials charges a 2% platform fee in addition to processing fees, and even the higher paid tiers retain processing charges.
  • Con: Group text messaging is only available in the United States.

Alternatives

For a free entry point with a defined contact and seat cap, Raklet offers a free plan with 100 contacts, one admin seat, and 1,250 free emails per month; memberplanet's Basic plan instead specifies unlimited members and admins but has custom pricing.

GrowthZone may suit organizations that prioritize a stated user limit and email allowance: its Starter plan provides unlimited members and contacts, up to two users, and 5,000 emails per month, with custom pricing. Fonteva is another paid membership platform to consider.

Groups centered on fitness businesses may consider PushPress, which has a free plan with no monthly fees and unlimited leads, admins, members, and staff. Its stated card and ACH charges differ from memberplanet's platform and processing fees.

MemberSuite targets mid- to upper-market associations with complex membership needs and an all-inclusive set of modules. WildApricot is a paid option with a 100-contact plan at $66 a month and a free trial. Glue Up offers membership and event management, CRM and email communications, online payments, and invoicing. ClubExpress structures its plans by member-count bands and offers a free trial.

Readers comparing more options can browse Membership Management Software, Membership Billing Software, Nonprofit CRM Software, and Membership Site Platforms.

Verdict

memberplanet is a strong fit for member-led organizations that want administration, outreach, payments, and events in one service, especially when mobile membership cards and recurring dues or donations are part of daily operations. The central reason to choose it is that breadth; the central reason to look elsewhere is the combination of transaction fees and the lack of out-of-the-box accounting integrations. Groups with substantial payment volume or accounting workflows that depend on direct connections should compare alternatives before committing.

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