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Salesforce Nonprofit Cloud
San Francisco, California, United States
What it is
Salesforce Nonprofit Cloud is a web-based platform for nonprofits that brings fundraising, program delivery, grantmaking, and impact measurement together. Fundraising tools include donor profiles, audience segments, gift entry, and tracking for commitments, designations, soft credits, and tributes. Volunteer features cover events, roles, shifts, attendance, applications, engagement history, and self-service sign-up through Experience Cloud. Program tools track enrollment, attendance, services, and benefits; organizations can also set outcome targets, record results, and collect assessment data. Grantmaking supports funding opportunity publishing, proposal collaboration, awards, budgets, and disbursements. Accounting Subledger helps consolidate Salesforce CRM data with an organization’s accounting system. Salesforce highlights connections to its products, including Marketing Cloud, Data 360, Slack, and OmniStudio, as well as partner apps such as Classy and DonorDrive. A free plan is available, along with a 30-day trial; paid pricing is listed from $60/user/mo (annual). Salesforce says per-user products require an annual contract, and detailed pricing requires contacting sales.
For and against
For
- Fundraising tools manage donor profiles, gifts, and commitments.
- Volunteer tools include scheduling and self-service sign-up.
- Program features track services, benefits, and outcomes.
- Grantmaking covers proposals, awards, budgets, and disbursements.
- Integrates with Salesforce products and partner apps.
Against
- Paid pricing requires an annual contract.
- Detailed pricing requires contacting sales.
- Paid pricing is listed from $60/user/mo (annual).
The verdict
Nonprofit Cloud brings fundraising, volunteer coordination, programs, outcomes, and grantmaking into a web platform. Its free plan and trial are available, while per-user paid products require an annual contract.
Who it suits
It is designed for nonprofits, charities, social housing associations, and social businesses. It may suit organizations coordinating fundraising, volunteers, programs, and grantmaking in one platform.
Plans and prices
Nonprofit Cloud Sales & Service Core
Nonprofit Data Model · Nonprofit Toolkit · Accounting Subledger Growth · Flex credits
Read 15 Oct 2026 · salesforce.com
Nonprofit Cloud Sales & Service Advanced
Everything in Core · More AI, storage, automation and security · Full Sandbox · Backup & Recover
Read 15 Oct 2026 · salesforce.com
Nonprofit Cloud Sales Max
Everything in Advanced · Agentforce for Industries · Contact Center Digital · Momentum
Read 15 Oct 2026 · salesforce.com
Nonprofit Cloud Service Max
Everything in Advanced · Agentforce for Industries · Contact Center Workforce Management · Quality Management
Read 15 Oct 2026 · salesforce.com
Power of Us Program licenses
Eligible nonprofits receive 10 free Salesforce Nonprofit Cloud or Sales/Service Cloud licenses
Read 3 Oct 2026 · salesforce.com
On the record
- Accounting integration
- Accounting Subledger consolidates data between Salesforce CRM and an organization’s accounting system to help manage accounting.help.salesforce.com · read 3 Oct 2026
- Advanced plan security
- The Advanced plan lists Full Sandbox, Backup & Recover, Archive, Data Detect, and Security Center among its included features.salesforce.com · read 3 Oct 2026
- AI capabilities
- Agentforce features assist fundraising, volunteer operations and program work with generative or conversational AI agents.help.salesforce.com · read 15 Oct 2026
- API catalog
- Available interfaces also include GraphQL, Tooling, Metadata, Pub/Sub, Connect REST and User Interface APIs.help.salesforce.com · read 15 Oct 2026
- API limits
- Salesforce enforces concurrent-request, timeout and daily allocation limits; long-running production requests are limited to 25 concurrent calls.developer.salesforce.com · read 15 Oct 2026
- Case management
- Case Referral Intake supports inbound and outbound participant referrals, case conversion, assessment and follow-up.help.salesforce.com · read 15 Oct 2026
- Cloud delivery
- The service is described as an integrated cloud solution built on the Salesforce platform.salesforce.com · read 15 Oct 2026
- Company founded
- Salesforce states that it was founded in 1999.salesforce.com · read 15 Oct 2026
- Company headquarters
- Salesforce lists its worldwide headquarters at Salesforce Tower, 415 Mission Street, San Francisco, California.salesforce.com · read 15 Oct 2026
- Company legal name
- The company changed its legal name from salesforce.com, inc. to Salesforce, Inc. effective April 4, 2022.investor.salesforce.com · read 15 Oct 2026
- Company ownership and stock
- Crunchbase identifies Salesforce, Inc. as an active for-profit public company traded as NYSE:CRM.crunchbase.com · read 15 Oct 2026
- Company size
- LinkedIn lists Salesforce as a public software-development company headquartered in San Francisco with 10,001+ employees.linkedin.com · read 15 Oct 2026
- Documentation
- Salesforce publishes a dedicated Nonprofit Cloud Developer Guide and extensive Help, release-note and API documentation.resources.docs.salesforce.com · read 15 Oct 2026
- Free trial
- Salesforce offers a 30-day free Nonprofit Cloud trial with no credit card and no installations.salesforce.com · read 3 Oct 2026
- Fundraising
- Fundraising tools support donor relationships, gift entry, commitments, designations, soft credits, tributes and fundraising operations.salesforce.com · read 15 Oct 2026
- Grantmaking
- Grantmaking covers funding opportunities, applications, awards and outbound-grant lifecycle tracking.salesforce.com · read 15 Oct 2026
- Independent review: breadth
- TechRadar describes Salesforce as a broad cloud CRM with AI and modules spanning sales, service, marketing and commerce, serving more than 150,000 customers.techradar.com · read 15 Oct 2026
- Integrations
- Salesforce exposes nonprofit integrations through AppExchange partners and MuleSoft Composer or partner-built applications.appexchange.salesforce.com · read 15 Oct 2026
