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Mosio

Mosio · Seattle, Washington, USA

Plans and prices

Direct

$42a month

1,000 outbound message segments per month · 4 projects · 4 texting numbers · 4 API keys

Basic

$99a month

3,000 outbound message segments per month · 10 projects · 10 texting numbers · 10 API keys

Plus

$199a month

7,500 outbound message segments per month · 30 projects · 30 texting numbers · 30 API keys

Pharma & Device

$1,498a month

Custom projects · Custom message volume

Direct (12+ Months)

$42a month

One-way · for REDCap users only · up to 4 projects · 1,000 outbound segments per month

Direct (Monthly)

$49a month

One-way · for REDCap users only · up to 4 projects · 1,000 outbound segments per month

Basic (12+ Months)

$99a month

Two-way · up to 10 projects · 3,000 outbound segments per month

Basic (Monthly)

$124a month

Two-way · up to 10 projects · 3,000 outbound segments per month

Plus (12+ Months)

$199a month

Two-way · up to 30 projects · 7,500 outbound segments per month

Every plan, in full

On the record

Automated messaging
Its Storylines module schedules messages, surveys, and personalized content for study participants.mosio.com · read 7 Oct 2026
Compliance caveat
Mosio says using SMS for communications that may contain or request PHI should be reviewed and approved by the customer’s compliance staff.mosio.com · read 7 Oct 2026
Geographic limits
The pricing page limits texting numbers and 10DLC registration to the USA and Canada.mosio.com · read 7 Oct 2026
Intended users
Mosio names researchers, universities, hospitals, CROs, pharmaceutical and biotech organizations, public health departments, and social researchers among its audiences.mosio.com · read 7 Oct 2026
Messaging limits
The plans include monthly outbound segment allowances, inbound messages are free, and additional outbound messages are listed at $99 per 5,000.mosio.com · read 7 Oct 2026
Other integrations
The site lists APIs for SMS, batch status, carrier lookup, text history, and Storylines, with additional API functions on custom projects.mosio.com · read 7 Oct 2026
Participant access
Mosio says its text message surveys are accessible on mobile phones without participants downloading an app.mosio.com · read 7 Oct 2026
Product
Mosio provides text messaging software for research and health projects to support participant engagement, adherence, and data collection.mosio.com · read 7 Oct 2026
REDCap integration
The Direct plan supports REDCap survey invitations, alerts, and notifications through one-way text messages.mosio.com · read 7 Oct 2026
Security and compliance
Mosio states that it is HIPAA and 21 CFR Part 11 compliant and says organizations needing a BAA, MSA, or security review do so under an RCD License.mosio.com · read 7 Oct 2026
Paid from
42mosio.com · read 21 Sep 2026
Support
The pricing page lists email ticketing, a searchable knowledge base, video walkthroughs, and training webinars as support resources.mosio.com · read 7 Oct 2026
Surveys and data
Mosio supports SMS surveys, and survey data can be exported as CSV; the pricing page says it is not automatically exported to REDCap or another system.mosio.com · read 7 Oct 2026

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