Chekkit

Chekkit brings calls, texts, website chats, and social messages into one inbox for business customer communication. It adds two-way texting to an existing business phone number and includes a shared team inbox, coworker mentions, intent routing, and scheduled messages. Its AI Employee can answer questions and capture buying intent while staff are offline. Listed integrations include ChatGPT, PestRoutes, Stripe, Instagram, Calendly, QuickBooks, Zapier, Trip-Tech Aim, and Meta. Chekkit Pay is powered by Stripe; the privacy policy says Chekkit does not store or collect payment card details. The free Starter plan is free for one user and includes a CRM sales pipeline, online booking and scheduling, quotes and invoices, Stripe payments, QuickBooks integration, and iOS and Android apps. Business costs $149 per month, or $127 per month when billed yearly, and supports unlimited users. Business AI costs $249 per month. Chekkit is available on Android, iOS, and web.

Chekkit combines customer communication channels with shared team features and an AI Employee option. The free Starter plan is limited to one user, while the Business tier supports unlimited users.

Chekkit is aimed at local businesses and teams, including those in retail, auto dealerships, healthcare, and home services. Its shared inbox and phone-number texting may suit teams coordinating customer conversations.

Chekkit is a customer communications and business workflow platform for local businesses handling conversations across several channels. It is best suited to teams that need a shared inbox and want automated replies or prospect qualification; solo users can start free, but the unified inbox starts with a $$149 monthly plan.

Overview

Chekkit brings calls, texts, website chats, and social messages together, with two-way texting available on a business’s existing phone number. Its free Starter tier also covers basic sales and appointment workflows, while paid plans add team messaging tools and AI features.

The product is aimed at local businesses and teams, including retail, auto dealerships, healthcare, and home services. That focus makes its combination of customer messaging, booking, quotes, and invoices more relevant to businesses managing customer inquiries than to individuals seeking a personal texting tool.

Key features

Shared inbox and team workflows

The unified inbox gathers customer conversations across calls, texts, web chat, and social channels. Coworker mentions, intent routing, and scheduled messages help teams coordinate follow-up; Business adds AI-powered replies, missed-call text-back, review requests, campaigns, website chat, and more than 2,000 app integrations. These features make the $$149 Business plan the practical entry point for teams that need shared communication, since Starter is limited to one user.

AI and voice options

Business AI adds an AI Employee that can answer questions and qualify prospects through text and website chat at any hour. That is most useful for businesses that want to respond while staff are offline, but it costs $249 a month. Separate voice-minute plans cost $39 a month for 1,000 AI voice minutes or $69 a month for 2,000; buyers should match the allowance to expected call volume.

Payments and integrations

Starter includes Stripe payments and a QuickBooks integration. Chekkit Pay is powered by Stripe, and Chekkit says it does not store or collect payment card details; its payment processors adhere to PCI-DSS standards. Chekkit says it uses commercially acceptable safeguards for personal data but cannot guarantee absolute security.

The pricing page names integrations including ChatGPT, PestRoutes, Stripe, Instagram, Calendly, QuickBooks, Zapier, Trip-Tech Aim, and Meta. Chekkit also supports workflow automation and API access. Businesses sending SMS campaigns remain responsible for complying with applicable laws and carrier requirements under Chekkit's SMS policy.

Pricing

Starter is a meaningful no-cost option for a solo operator who needs booking, quotes, and basic customer-management tools, but its one-user limit and lack of the paid unified inbox make it a poor fit for a team. Business provides unlimited users and the core shared communications features. Business AI is the higher-cost choice for around-the-clock text and chat response. Subscriptions are month-to-month and can be canceled at any time; annual upfront payment receives a 15% discount. Chekkit supports 2,000 messages per month and multiple SMS number types.

Platforms

Chekkit is available on Android, iOS, and the web. Starter specifically includes iOS and Android apps, while the unified inbox and team features suit businesses working across staff and devices.

Who it's for

Chekkit fits local businesses that want to centralize customer conversations and connect messaging with booking, sales follow-up, or payments. It is strongest for teams willing to pay for shared inbox access, or businesses that value AI responses while staff are offline. A solo business with modest needs can begin on Starter; organizations seeking a free multi-user inbox should look elsewhere.

Pros and cons

• Pro: A single inbox for calls, texts, website chats, and social messages reduces the need to manage separate customer conversation channels.
• Pro: Starter combines a CRM sales pipeline, scheduling, quotes, invoices, payments, and accounting integration without a subscription price.
• Pro: Business supports unlimited users, with mentions, routing, and scheduled messages for team coordination.
• Con: The free plan is restricted to one user, so teams must pay at least $149 a month for the unified inbox.
• Con: AI Employee and 24/7 text and web-chat responses require the $$249 Business AI tier.
• Con: Customers carry responsibility for SMS compliance, which adds operational work for businesses running outbound messaging.

Alternatives

Two-Way SMS Software is a category guide for readers comparing products focused on two-way messaging.

Choose Havari if a free plan with 20 monthly credits for email, Messenger, and Instagram better matches a low-volume, multi-channel need. Sociocs is a better fit for a small team seeking a free plan with two channels, one user, and 1,000 messages per month. Textmagic suits buyers who prefer a paid SMS service with prepaid rates that vary by destination country. MightyText is an option for Android users who need a free plan capped at 15 messages per month or a paid plan with no sending limit.

Textedly is worth comparing for businesses seeking a paid texting service with a 500-message monthly allowance on its Basic plan, or 600 messages with annual billing. Podium Webchat may suit businesses looking for an industry-tailored custom quote. SendHub is an alternative for buyers considering a paid service with a $$19 monthly Lite tier that includes 500 SMS and 100 voice minutes. DialPhone Contact Center is an option for organizations comparing paid contact-center software with 20+ channels and a unified agent desktop.

Verdict

Chekkit is a strong match for local businesses that need several customer channels in one shared workspace and can justify the $$149 Business plan. Its free Starter plan is useful for a solo operator, but the one-user ceiling makes it a limited preview of the team product. Choose Business AI when constant text and web-chat responses are worth the added cost; otherwise, simpler SMS needs may be better served by a narrower messaging alternative.