Livable
What it is
Livable is a web-based utility administration service for property owners, operators, and management teams. It automates utility billing, Ratio Utility Billing System (RUBS), and cost recovery. Its AI workflow can acquire utility bills and extract their data, while allocation methods include occupancy, square footage, sub-metered usage, actual consumption, fixed percentage, per-unit, and custom weighting. Managers can review or change allocations, approve billing batches, and monitor utility activity across portfolios. Residents use Tenant Connect to view statements, billing details, and property bills, then pay online. Direct payments support ACH, debit cards, and credit cards, with Auto-Pay available. Self Service and Bill Automation plans are offered; Bill Automation adds automatic data acquisition and entry, multilingual tenant support, spike alerts, and billing adjustment management. Livable syncs charges into AppFolio and describes AI-assisted workflows when native connections are unavailable. Pricing starts at $5/mo, with no unit minimums. It supports sub-meter billing but does not sell or install hardware.
For and against
For
- Automates utility bill acquisition and extraction
- Multiple allocation methods
- Resident online payments and Auto-Pay
- AppFolio synchronization
- No unit minimums
Against
- No free plan
- Starts at $5/mo
- Does not sell or install sub-meter hardware
- Web platform only
The verdict
Livable combines utility bill processing, allocation, resident billing, and collections for property teams. Its no-minimum policy and AppFolio connection are useful, while sub-meter hardware remains outside its service.
Who it suits
Livable is aimed at property owners, operators, and property management teams handling utility billing across residential or commercial properties. Residents benefit from online statements and collections.
Plans and prices
Bill Automation
no unit minimums stated · includes Self Service features · automatic data acquisition and entry · multilingual tenant support
Read 30 Sep 2026 · livable.com
Self Service
no unit minimums stated · allocation table generation, preview and charge approval · custom tenant fees and utility opt-outs · utility and statement caps
Read 30 Sep 2026 · livable.com
On the record
- Allocation
- Livable supports allocations using factors including occupancy, square footage, sub-metered usage and custom methods.livable.com · read 30 Sep 2026
- Allocation methods
- Supported allocation methods include occupancy, square footage, sub-metered usage, actual consumption, fixed percentage, per-unit, and custom weighting.livable.com · read 30 Sep 2026
- Billing options
- Livable offers Self Service and Bill Automation; the latter includes automatic data acquisition and entry, multilingual tenant support, spike alerts, and billing adjustment management.livable.com · read 30 Sep 2026
- Bill processing
- Its AI-powered system can automatically acquire and extract data from utility bills.livable.com · read 30 Sep 2026
- Company history
- Livable says it was founded in 2009 by property owners for property owners.livable.com · read 30 Sep 2026
- Integration
- Livable says it is a certified AppFolio Stack Partner and syncs utility charges into AppFolio for approval and collection.livable.com · read 30 Sep 2026
- Intended users
- Livable describes its platform as a nationwide utility administration service built for property owners and property management teams.livable.com · read 30 Sep 2026
- Limits
- Livable says it supports sub-meter billing but does not sell or install sub-meter hardware.comesave.livable.com · read 30 Sep 2026
- Manager dashboard
- Property managers can review and modify allocations, approve billing batches, and monitor utility activity across a portfolio.livable.com · read 30 Sep 2026
- No minimums
- Livable says its service has no unit minimums and can be used for one or all of a customer's properties.livable.com · read 30 Sep 2026
- Other property systems
- Livable says it can use AI-assisted workflows to support integration-like processes when a native property management system connection is unavailable.livable.com · read 30 Sep 2026
- Payments
- For direct billing, residents can pay through the Livable Resident Portal by ACH, debit card, or credit card, with Auto-Pay available.livable.com · read 30 Sep 2026
- Privacy
- The privacy policy says Livable does not sell, trade or rent users' personal identification information to others.livable.com · read 30 Sep 2026
- Product
- Livable automates utility billing, Ratio Utility Billing System (RUBS), and cost recovery for property teams.livable.com · read 30 Sep 2026
- Resident portal
- Residents can view statements and billing details, review property bills, and pay online through Tenant Connect.livable.com · read 30 Sep 2026
- Security
- Livable's privacy policy says it uses security measures against unauthorized access and describes data exchanged between the site and users as SSL-secured and encrypted.livable.com · read 30 Sep 2026
- Support
- Livable says its resident support team handles questions by phone and email Monday through Friday, with a 24/7 AI agent available on demand.livable.com · read 30 Sep 2026
- Target customers
- The maker describes Livable as a utility administration platform for property owners, operators and property management teams.livable.com · read 30 Sep 2026
