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On the recordRead 15 Oct 202648 facts
KnowledgeOwl
KnowledgeOwl · Boulder, Colorado, United States · founded 2011
Plans and prices
Basic
$100a month, billed yearly
1 knowledge base + 1 author · up to 1,000 articles · 100 AI credits · 45 days analytics
Read 15 Oct 2026 · knowledgeowl.com
Pro
$250a month, billed yearly
1 knowledge base + 1 author · up to 2,500 articles · 500 AI credits · 90 days analytics + reader reports
Read 15 Oct 2026 · knowledgeowl.com
Business
$500a month, billed yearly
1 knowledge base + 1 author · up to 5,000 articles · 1,000 AI credits · 450 days analytics + reader reports
Read 15 Oct 2026 · knowledgeowl.com
Enterprise
$1,250a month
custom content limits · 10,000 AI credits · unlimited analytics + reader reports · 99.9% SLA
Read 15 Oct 2026 · knowledgeowl.com
On the record
- Access control
- Reader groups, private articles, SAML SSO, Salesforce SSO and custom author roles provide granular permissions.knowledgeowl.com · read 15 Oct 2026
- Analytics
- Owl Analytics tracks searches, article performance, reader behavior and content gaps, with retention varying by plan.knowledgeowl.com · read 15 Oct 2026
- API authentication
- API requests require HTTPS and basic authentication using an API key as the username and a dummy password.support.knowledgeowl.com · read 15 Oct 2026
- API documentation
- Documentation covers authentication, scoped key permissions, pagination, query operators, formats, usage limits and an endpoint reference.support.knowledgeowl.com · read 15 Oct 2026
- API limits
- The documented API guidance asks customers making more than 1,500 requests per five minutes to contact KnowledgeOwl.support.knowledgeowl.com · read 15 Oct 2026
- Article limit
- 1000knowledgeowl.com · read 20 Sep 2026
- Publishing audience
- bothknowledgeowl.com · read 20 Sep 2026
- Authoring
- A no-code editor supports articles, embedded media, reusable snippets, article statuses, review reminders and version history.knowledgeowl.com · read 15 Oct 2026
- Availability
- The company targets 99.5% uptime, guarantees 99.5% for Business and 99.9% for Enterprise, and offers disaster-recovery procedures.knowledgeowl.com · read 15 Oct 2026
- Certification
- Silly Moose LLC d/b/a KnowledgeOwl received B Corporation certification in December 2023 with a score of 80.7.bcorporation.net · read 15 Oct 2026
- Company history
- The founders bought the product from SurveyGizmo and rebranded it as KnowledgeOwl in 2015 after an earlier internal project began in 2011.knowledgeowl.com · read 15 Oct 2026
- Company identity
- The legal provider is Silly Moose LLC, doing business as KnowledgeOwl, headquartered at 4845 Pearl East Circle in Boulder, Colorado.support.knowledgeowl.com · read 15 Oct 2026
- Company size
- LinkedIn lists KnowledgeOwl as privately held with 2–10 employees and headquarters in Boulder, Colorado.linkedin.com · read 15 Oct 2026
- Compliance
- KnowledgeOwl states GDPR and PCI-A compliance, publishes a CAIQ assessment and says its SOC 2 audit is still in progress.support.knowledgeowl.com · read 15 Oct 2026
- Content analytics
- Yesknowledgeowl.com · read 20 Sep 2026
- Custom domain
- Yesknowledgeowl.com · read 20 Sep 2026
- Documentation and support
- KnowledgeOwl provides a public help center, email and phone support, emergency contact coverage and release notes dating back to 2017.support.knowledgeowl.com · read 15 Oct 2026
- Exports
- Knowledge bases can be exported as PDFs, HTML ZIP files or Markdown using the ko-markdown-export script.support.knowledgeowl.com · read 15 Oct 2026
