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KeyMatrix
What it is
KeyMatrix is paid property-operations software for Indian housing societies, rental portfolios, and property businesses. It keeps gate activity, billing, accounting, complaints, and unit records together, with tools for visitor management, maintenance billing, double-entry accounting, online payments, helpdesk, work orders, governance, e-voting, parking, and amenity booking. Residents, guards, and committees can use Android or iOS apps, while managers have a web console. The guard app continues recording gate activity when connectivity drops and synchronizes later. KeyMatrix connects with Indian payment gateways, Tally-compatible exports, gate hardware, WhatsApp Business, SMS, email, and push notifications. Open REST APIs and webhooks are available on request and included with enterprise plans. Data is hosted in India, encrypted, backed up daily, and exportable on request. Core is ₹12 / flat / month annually; Portfolio is ₹22 / flat / month annually. Gateway fees are separate.
For and against
For
- Resident, guard, and committee apps for Android and iOS
- Guard logging continues during network outages
- Includes accounting, billing, payments, and helpdesk
- Supports Tally-compatible exports and payment gateways
- Daily encrypted backups with point-in-time recovery
Against
- No free plan
- Payment gateway charges are billed separately
- API access requires a request or enterprise plan
- Enterprise pricing is custom
The verdict
KeyMatrix covers property operations across mobile apps and a web console, with offline gate logging and India-focused integrations. Review plan scope and separate gateway charges before choosing a subscription.
Who it suits
KeyMatrix suits Indian societies, property managers, rental portfolios, facility-management companies, and townships. It is useful when resident, gate, finance, and complaint workflows need shared mobile and web access.
Plans and prices
Core
Single housing society or association · per flat pricing
Read 8 Oct 2026 · keymatrix.co
Portfolio
Multiple properties · managing agents, facility management companies and townships
Read 8 Oct 2026 · keymatrix.co
Enterprise
Large gated communities and operators · hardware and white-label app · scoped to sites and hardware
Read 8 Oct 2026 · keymatrix.co
On the record
- API
- Open REST APIs and webhooks cover core objects; API access is available on request and included on enterprise plans.keymatrix.co · read 8 Oct 2026
- Backups
- Daily encrypted backups include point-in-time recovery, and backups are retained on India-resident infrastructure.keymatrix.co · read 8 Oct 2026
- Company
- The site identifies the company as KeyMatrix Technologies Private Limited; the about page describes a team with backgrounds in property operations and software.keymatrix.co · read 8 Oct 2026
- Core features
- Features include visitor management, maintenance billing, double-entry accounting, online payments, helpdesk, work orders, governance, e-voting, parking and amenity booking.keymatrix.co · read 8 Oct 2026
- Data export
- Members, ledgers, bills, documents and logs can be exported in standard or open formats on request.keymatrix.co · read 8 Oct 2026
- Integrations
- KeyMatrix supports Indian payment gateways, Tally-compatible exports and sync, gate hardware, and notifications through WhatsApp Business, SMS, email and push.keymatrix.co · read 8 Oct 2026
- Mobile and web
- Resident, guard and committee apps are available on Android and iOS, alongside a web console.keymatrix.co · read 8 Oct 2026
- Offline gate use
- The guard app continues logging at the gate when the network drops and syncs when connectivity returns.keymatrix.co · read 8 Oct 2026
- Payment charges
- Payment gateway charges are separate from the subscription and follow the gateway's rates.keymatrix.co · read 8 Oct 2026
- Pricing terms
- The pricing page says onboarding, data migration and training are included, and describes annual or monthly billing with no long lock-in contracts.keymatrix.co · read 8 Oct 2026
- Privacy
- KeyMatrix says resident data is not sold or licensed to third parties and the resident app has no third-party advertising.keymatrix.co · read 8 Oct 2026
- Product
- KeyMatrix is property operations software for Indian housing societies, rental portfolios and property businesses, bringing gate, billing, accounting and complaint records together per unit.keymatrix.co · read 8 Oct 2026
- Security
- KeyMatrix states that customer data is hosted in India, encrypted at rest with AES-256 and in transit with TLS, and protected by role-based access and audit logs.keymatrix.co · read 8 Oct 2026
- Support
- Onboarding and support are delivered remotely and through regional partners.keymatrix.co · read 8 Oct 2026
- Try-before-paying
- The company offers guided demos and says pilot options are available for large communities; it does not specify a trial duration.keymatrix.co · read 8 Oct 2026