On the recordRead 9 Oct 202614 facts
Keyhole
Plans and prices
Team
Priced on request
10 profile analytics profiles · 5 social listening topics · 10,000 social listening posts · 3 users
Read 19 Sep 2026 · keyhole.co
Enterprise
Priced on request
15+ profile analytics profiles · 15+ social listening topics · 20,000 social listening posts · 10+ users
Read 19 Sep 2026 · keyhole.co
Social Listening
Priced on request
Pricing not published; request a Muck Rack demo
Read 9 Oct 2026 · keyhole.co
On the record
- Analytics
- Keyhole tracks social media analytics and sentiment, and can notify customers when their brand is mentioned or affected by a trending topic.muckrack.com · read 9 Oct 2026
- API
- Keyhole lists REST API access for integrating its data with internal systems.keyhole.co · read 9 Oct 2026
- Compliance
- Muck Rack’s site displays SOC 2 certification and says it is GDPR compliant.muckrack.com · read 9 Oct 2026
- Current positioning
- Muck Rack describes Keyhole social listening as designed specifically for PR and communications professionals.keyhole.co · read 9 Oct 2026
- Historical data
- Keyhole describes historical data access and backfilling to analyze trends, while some historical data is offered by request.keyhole.co · read 9 Oct 2026
- Intended users
- Keyhole describes use cases for PR and communications agencies, marketers, executives, and journalists.keyhole.co · read 9 Oct 2026
- Listening coverage
- Keyhole monitors direct and indirect brand mentions, hashtags, influencers, and keywords across X, Facebook, Instagram, YouTube, and TikTok.muckrack.com · read 9 Oct 2026
- Product status
- Keyhole was acquired by Muck Rack, and social listening is now available as part of the Muck Rack platform.keyhole.co · read 9 Oct 2026
- Reporting
- Keyhole’s analytics pages describe PDF and Excel exports, automated KPI reporting, and shareable reports.keyhole.co · read 9 Oct 2026
- Security
- Muck Rack states that its platform encrypts data in transit using TLS 1.2 minimum and at rest using AES-256.muckrack.com · read 9 Oct 2026
- Support
- Keyhole’s feature page says users receive email support and online help-desk access, with phone support within 24 hours for priority issues.keyhole.co · read 9 Oct 2026
- What it does
- Keyhole monitors social media conversations and provides analytics about trends, influencer impact, and brand perception.muckrack.com · read 9 Oct 2026
