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IntouchCheck
Kanata (Ottawa), Ontario, Canada
What it is
IntouchCheck is digital checklist and inspection software for businesses operating across multiple locations. It is designed to replace paper audits, field reports, and manual checklists. Teams can build forms with drag-and-drop tools and templates, then add skip logic, scoring, outcome rules, randomized questions, and adaptive checklists. Inspections work offline, with results syncing when a device reconnects. Case management supports assigning issues, follow-ups, reminders, verification, and progress tracking. Bluetooth thermometer connections can record temperatures and follow trends. Dashboards, filters, comparison reports, and inspection reports help review performance between sites. The software supports Android, iOS, and web, with assignments, recurring schedules, photo and signature evidence, and analytics. API integrations, connectors, webhooks, and data-transfer options can connect locations, users, and hierarchies with CRM or ERP systems. The maker lists single sign-on, multifactor authentication, encryption, and SOC 2 compliance. Pricing is available on request; a 14-day trial requires no credit card.
For and against
For
- Offline inspections sync after reconnecting
- Drag-and-drop forms with templates
- Issue assignment and automated follow-ups
- Android, iOS, and web support
- 14-day trial without a credit card
Against
- Pricing is available only on request
- No free plan
- Designed mainly for multi-location businesses
The verdict
IntouchCheck combines checklist creation, offline inspections, issue management, and location reporting in one platform. It is a fit for organizations that need structured audits across many sites and can request custom pricing.
Who it suits
It suits multi-location retailers, restaurants, quick-service restaurants, convenience stores, hotels, and grocery businesses managing inspections and follow-up work.
Plans and prices
IntouchCheck® — Compliance Inspections
Customizable site visit and inspection templates · customizable scoring thresholds · follow-up task assignment and verification · location comparison reports and dashboards
Read 29 Sep 2026 · intouchinsight.com
IntouchCheck® — Daily Operations
Customizable opening, closing, and safety checklist templates · scheduled daily, weekly, or monthly checks · question randomization · adaptive checklists
Read 29 Sep 2026 · intouchinsight.com
On the record
- Checklist creation
- A drag-and-drop form builder and template library let teams create digital checklists, with options including skip logic, scoring, and outcome-based rules.intouchinsight.com · read 29 Sep 2026
- Integrations
- The maker describes API integration to sync locations, users, and hierarchies with CRM or ERP systems, and also offers connectors, webhooks, and data-transfer solutions.intouchinsight.com · read 29 Sep 2026
- Issue management
- Built-in case management, automated follow-ups, reminders, and progress tracking help teams assign and resolve issues.intouchinsight.com · read 29 Sep 2026
- Offline work
- Teams can complete inspections offline, and results sync automatically when the device reconnects.intouchinsight.com · read 29 Sep 2026
- Pricing model
- Pricing is usage-based and may be based on locations, users, or usage; the maker says plans are tailored and provides quotes on request.intouchinsight.com · read 29 Sep 2026
- Purpose
- IntouchCheck is digital checklist and inspection software designed to replace paper audits, field reports, and manual checklists for multi-location brands.intouchinsight.com · read 29 Sep 2026
- Reporting
- Dashboards, filters, and inspection reports help teams analyze results and monitor performance across locations.intouchinsight.com · read 29 Sep 2026
- Security
- The maker says the platform supports single sign-on, multi-factor authentication, encryption in transit and at rest, and SOC 2 compliance.intouchinsight.com · read 29 Sep 2026
- Support
- The maker offers 24/7 monitoring, emergency escalation for system outages excluding production configuration, after-hours chatbot support, and online documentation.intouchinsight.com · read 29 Sep 2026
- Temperature tracking
- IntouchCheck can sync with Bluetooth thermometers to log temperatures and track trends.intouchinsight.com · read 29 Sep 2026
- Trial
- The pricing page offers a 14-day free trial and says no credit card is required to sign up.go.intouchinsight.com · read 29 Sep 2026
- Who it serves
- The product is aimed at multi-location businesses, with examples including retail, restaurants and QSRs, convenience stores, hotels, and grocery.intouchinsight.com · read 29 Sep 2026
