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On the recordRead 2 Oct 202616 facts
Inbenta
Inbenta · Allen, Texas, USA · founded 2005
Plans and prices
Consumption-based pricing
Priced on request
Pay for usage · No published price or usage rates on pricing page
Read 2 Oct 2026 · inbenta.com
On the record
- Agent handoff
- Inbenta Chat can escalate conversations to live agents and connects with other Inbenta platform content and products.inbenta.com · read 2 Oct 2026
- AI orchestration
- Encore coordinates AI agents, models, tools, and data sources across multi-step workflows, with steps that are visible and traceable.inbenta.com · read 2 Oct 2026
- Chat
- Inbenta Chat supports voice interactions, live translation, and customer conversations across channels including Facebook, WhatsApp, and Instagram.inbenta.com · read 2 Oct 2026
- Founded and headquarters
- Inbenta was founded in 2005 and is headquartered in Allen, Texas.inbenta.com · read 2 Oct 2026
- Human handoff
- Yesinbenta.com · read 21 Sep 2026
- Integrations
- Inbenta says its AppHub offers more than 850 pre-built integrations, connecting to AI models, data systems, CRMs, and other enterprise tools.inbenta.com · read 2 Oct 2026
- Knowledge
- Inbenta Knowledge unifies information for employees and customers and provides a 24/7 self-service support hub.inbenta.com · read 2 Oct 2026
- Named integrations
- The pricing page describes integrations with Slack, WhatsApp, Zendesk, Genesys, Workday, and Instagram.inbenta.com · read 2 Oct 2026
- PCI limitation
- Inbenta states it is not PCI DSS compliant and advises against adding its component to a credit-card checkout page unless the script is hosted in the customer's data center and secured with Subresource Integrity.inbenta.com · read 2 Oct 2026
- Security
- Inbenta states it is certified to ISO 9001, ISO 27001, ISO 27017, and ISO 27701, and that data is encrypted at rest using AES-256 and in transit using TLS.inbenta.com · read 2 Oct 2026
- Trial
- An Inbenta article says its chatbot solution offers a 14-day free trial.inbenta.com · read 2 Oct 2026
- What it does
- Inbenta Encore is an Agentic AI platform for automating customer interactions and supporting customer experience workflows.inbenta.com · read 2 Oct 2026
- Who it serves
- Inbenta says its Agentic CX platform serves more than 1,000 companies in over 100 languages worldwide.inbenta.com · read 2 Oct 2026
