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On the recordRead 8 Oct 202622 facts
IDS Advanced Delivery Management
IDS Advanced Delivery Management · North Vancouver, British Columbia, Canada · founded 2007
Plans and prices
Dispatch
$399a month
Full dispatch, boards & rating engine · CoStop app with proof of delivery & scanning · Customer tracking page & notifications
Read 8 Oct 2026 · idsapp.com
Complete
$599a month
Everything in Dispatch · Returns workflow · Unmetered route optimization · AI-assisted CSV & EDI import
Read 8 Oct 2026 · idsapp.com
Enterprise
Priced on request
Everything in Complete · Chain-of-custody & compliance suite · EDI at scale · SSO/MFA
Read 8 Oct 2026 · idsapp.com
On the record
- API access
- Yesidsapp.com · read 24 Sep 2026
- Company
- IDS describes itself as independent and founder-run since 2007.idsapp.com · read 8 Oct 2026
- Customer notifications
- Yesidsapp.com · read 24 Sep 2026
- Customer portal
- CoSend lets customers place orders, track live status and raise returns, with unlimited users at no extra cost.idsapp.com · read 8 Oct 2026
- Dispatch management
- Yesidsapp.com · read 24 Sep 2026
- Download platforms
- The maker’s test-drive page identifies IDS Core as a Windows PC client and IDS Mobile as an Android driver app.idsapp.com · read 8 Oct 2026
- Driver app
- CoStop is described as an offline-first driver app with milestone-locked proof captured at the door.idsapp.com · read 8 Oct 2026
- Enterprise identity
- The security page says Enterprise accounts include SSO and MFA aligned to the customer’s identity provider.idsapp.com · read 8 Oct 2026
- Integrations
- The integrations page names Salesforce, accounting systems and EDI, and says Complete and higher tiers include API access.idsapp.com · read 8 Oct 2026
- Live delivery tracking
- Yesidsapp.com · read 24 Sep 2026
- Migration
- For annual plans, IDS says migration is included; optional white-glove migration costs a flat $2,500–$7,500 depending on complexity.idsapp.com · read 8 Oct 2026
- Pricing limits
- Office and shipper-portal users are unlimited, and routing, notifications, scanning, proof photos and tracking are not metered.idsapp.com · read 8 Oct 2026
- Proof of delivery
- photo_and_signatureidsapp.com · read 24 Sep 2026
- Purpose
- IDS describes itself as courier, logistics and reverse-logistics software for dispatch, drivers and customers.idsapp.com · read 8 Oct 2026
- Returns
- Returns are included as a first-class billable workflow from the Complete plan onward and are not metered.idsapp.com · read 8 Oct 2026
- Security
- The security page describes append-only audit trails, tamper-evident proof of delivery, production HTTPS, role-based access and configurable data retention.idsapp.com · read 8 Oct 2026
- Shared platform
- IDS Core, CoStop and CoSend share one record so a job can be dispatched, delivered, proved and returned without re-keying.idsapp.com · read 8 Oct 2026
- Support
- IDS says support and upgrades are included with the software, with phone and email support from the people who built it.idsapp.com · read 8 Oct 2026
