Hudu

Hudu brings documentation, passwords, assets, and infrastructure information together for IT teams. Structured documentation helps teams keep records consistent across client environments, while structured forms track devices, vendors, and systems. Teams can build searchable how-to guides and use checklists to make recurring processes repeatable and trackable. Hudu is available cloud-hosted or self-hosted, including on-premise deployment. The pricing page lists 60+ integrations, a REST API, webhooks, and IP-restricted API keys. Security controls include enforced SSO, MFA including Duo, granular permissions, audit logs, and encryption at rest and in transit. Mobile apps for iOS and Android provide access to client details, passwords, knowledge base articles, and processes; Hudu Assist supports Firefox and Chromium-based browsers. The pricing note starts at $27/user/mo (annual) and includes a 14-day trial; a separate Hudu plan is listed at $30 a month. Unlimited free portal users have read-only access to one client portal. After a subscription ends, users can export data but cannot edit it. Hudu advertises 24/7 support access.

Hudu combines IT documentation, asset tracking, credentials, and repeatable processes, with cloud and self-hosted options. The listed pricing note starts at $27/user/mo (annual) and includes a 14-day trial.

Hudu suits IT teams documenting client environments and tracking assets, credentials, and recurring processes. It may also fit teams that need cloud or self-hosted deployment and mobile access.

Overview

Hudu is an IT operations workspace built around client documentation, assets, credentials, and repeatable procedures. It is best suited to IT teams that need consistent records across client environments; its breadth is compelling, though the pricing structure merits a close look for teams considering add-on network monitoring.

Key features

Documentation and knowledge

Structured records help teams keep client environments organized in a consistent format, while searchable how-to guides and runbooks make recurring fixes easier to find. AI-powered search adds another way to surface information. This is a stronger fit for teams that need shared operational context than for those seeking only a standalone password store.

Assets and repeatable work

Structured forms track devices, vendors, and systems, and checklists turn recurring procedures into trackable workflows. Putting those records and processes together can reduce reliance on scattered notes, particularly for teams managing multiple client environments.

Integrations, access, and security

Hudu lists more than 60 integrations, a REST API, webhooks, and IP-restricted API keys, alongside Slack and Microsoft Teams access. Enforced SSO, MFA including Duo, granular permissions, audit logs, and encryption at rest and in transit support controlled access. Its listed certifications include SOC 2 Type II, ISO 27701, GDPR, CMMC Level 1, ISO 27001, HIPAA, and PCI DSS.

Unlimited free portal users can read a single client portal, which gives clients access without requiring them to become paid users. Hudu Assist supports Firefox and Chromium-based browsers; the iOS and Android app provides access to client details, passwords, knowledge base articles, and processes. Cloud-hosted and self-hosted, including on-premise, deployment options suit teams with different hosting needs. Round-the-clock support is advertised for all customers.

Pricing

The pricing note starts at $27/user/mo (annual) and includes a 14-day trial. The Hudu plan is also shown at $30 a month, billed monthly, with no user minimums. The annual starting point and monthly plan are different terms, so buyers should compare the billing basis that fits their team rather than treating them as interchangeable.

Hudu Radar has custom pricing and includes one license per company with unlimited networks and devices. Its priced tiers scale by collector count: Radar Starter is $44 a month, billed $529 billed annually, for 5 collectors; Radar Growth is $89 a month, billed $1,068 billed annually, for 25; Radar Scale is $269 a month, billed $3,229 billed annually, for 150; and Radar Enterprise is $449 a month, billed $5,389 billed annually, for 500. The lower tiers cap collectors more tightly, so teams should match the tier to their collection needs before comparing price alone.

Professional Services is a one-time $199, paid once, starting at, for guided migrations, hosting transfers, custom scripting, and more. Hudu has no free plan. If a subscription ends, users can export data from a limited-access account but cannot edit it, an important constraint for teams planning a cancellation or transition.

Platforms

Hudu supports web, Android, iOS, browser extension, API, and self-hosted deployments. The extension works with Firefox and Chromium-based browsers, while mobile access covers client details, passwords, knowledge articles, and processes.

Who it's for

Hudu is a strong fit for IT teams that need structured client records, asset tracking, credentials, and repeatable workflows in the same platform. Self-hosting and broad access controls may also suit teams with specific deployment or governance requirements. It is less suited to buyers who require a free plan or who would prefer documentation without a separate collector-based Radar tier.

Pros and cons

• Pros: Documentation, assets, credentials, knowledge, and checklists share one platform, which supports consistent operations across client environments.
• Pros: Unlimited free portal users with read-only access to one client portal can extend visibility without adding paid seats.
• Pros: Cloud and self-hosted options, security controls, API access, and 24/7 support give teams flexibility in deployment and administration.
• Cons: There is no free plan, and the subscription starting point is an annual per-user rate.
• Cons: Radar tiers impose collector caps, and higher-capacity tiers carry substantially higher annual billing.
• Cons: After cancellation, accounts become read-only for editing purposes; users can export data but cannot continue making changes.

Alternatives

Choose IT Glue if its $29 a month Basic plan is a better fit, while accounting for its per-user billing, 36-month term, five-user minimum, and one-time onboarding fee. Consider NinjaOne if per-device endpoint management is the priority; its listed price starts at $1.50 a month per device at 10,000 endpoints.

Obelinf offers a free personal tier capped at one user, one organization, one site, four racks, and 30 devices. Open Network Diagram is a free, self-hosted option distributed under GNU GPL v3. Scanopy has a free self-hosted Community Edition limited to one network and one user seat. GestióIP is a free-software option with a standard package. LOGINventory offers a no-time-limit free tier for up to 20 devices. Nautobot has a free, self-managed Community edition for exploration, initial workflows, and limited production deployments.

For broader browsing, see Network Documentation Software, IT Documentation Software, Managed Service Provider Software, IT Knowledge Base Software, and Knowledge base software.

Verdict

Choose Hudu if your IT team needs client documentation, asset records, credentials, and repeatable processes together, with the option to self-host and share read-only portals. Its main trade-off is a paid, per-user core plan plus separately tiered Radar pricing; teams needing a free entry point or simpler pricing should look elsewhere.