Huawei Cloud Customer Engagement Center
No phone app
6.5No. 65 of 126
in Call Center Software
in Call Center Software
- Recognised40% of the score72
- Phone app26% of the score0
- Documented20% of the score69
- Free plan14% of the score0
- Free plan
- No
Summary
Huawei Cloud Customer Engagement Center is ranked #65 of 126 in call center software on Samsung Mobile US Press, made by Huawei Cloud Customer Engagement Center (Huawei Base, Shenzhen, China). There is no free plan.
Huawei Cloud Customer Engagement Center plans and pricing
All plansBasic Agent Not published Inbound voice calls · Routing and queuing · Voice recording · Softphone · Contact management · Manual outbound calls huaweicloud.com · 22 Sept 2026
Professional Agent Not published All Basic Agent functions · Automatic outbound calls huaweicloud.com · 22 Sept 2026
Versatile Agent Not published All Basic Agent functions · All Professional Agent functions · Web chats · Social media agents huaweicloud.com · 22 Sept 2026
Compared on call center software
- Free plan
- Nohuaweicloud.com
- Inbound calling
- Yeshuaweicloud.com
- Outbound dialer
- Yeshuaweicloud.com
- IVR builder
- Yeshuaweicloud.com
- Digital channel scope
- omnichannelhuaweicloud.com
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Where it ranks on Samsung Mobile US Press
- Best Call Center Software in 2026#65 of 126
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Sources
- huaweicloud.com/intl/en-us/product/cec.html· checked 22 Sept 2026