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GroomTower

On the record

Analytics
Reports cover revenue, appointment volume, client retention, commissions, and payouts, with accounting exports.groomtower.com · read 10 Oct 2026
Backups and uptime
The security page lists daily automated backups, point-in-time recovery, and a 99.9% uptime SLA.groomtower.com · read 10 Oct 2026
Company history
GroomTower says it was founded in June 2024 to modernize salon management.groomtower.com · read 9 Oct 2026
Compliance and uptime
The company claims GDPR and CCPA compliant data handling, PCI-DSS Level 1 payment processing via Stripe, SOC 2 aligned practices, and a 99.9% uptime SLA.groomtower.com · read 9 Oct 2026
Free trial
The site offers a free trial and says no credit card is required; it does not state the trial duration on the opened pages.groomtower.com · read 10 Oct 2026
Integrations and API
The about page mentions expanded integrations, and the Enterprise plan was described in a search result as including API access; no integration partners were named on the opened pages.groomtower.com · read 9 Oct 2026
Messaging
The site describes automated email and SMS reminders, and says unlimited SMS has no per-message fees.groomtower.com · read 10 Oct 2026
Online booking
Clients can book through a branded portal, choose services and a preferred staff member, and view available times.groomtower.com · read 10 Oct 2026
Payment compliance
The security page says payment processing is PCI-DSS Level 1 compliant via Stripe and card numbers are not stored on GroomTower servers.groomtower.com · read 10 Oct 2026
Payments
Payment features include point-of-sale checkout, card-on-file, invoices, refunds, and tax reporting.groomtower.com · read 10 Oct 2026
Pet records
Pet profiles can include grooming history, medical notes, vaccination tracking, and digital consent forms.groomtower.com · read 10 Oct 2026
Plans and limits
A search result for GroomTower's get-started page describes Starter, Professional, and Enterprise trials and staff or location limits, but the opened page itself did not expose those details.groomtower.com · read 9 Oct 2026
Privacy
The security page describes GDPR and CCPA compliant data handling and says GroomTower does not sell or share customer data with third parties.groomtower.com · read 10 Oct 2026
Purpose
GroomTower is software built specifically to manage pet grooming salons.groomtower.com · read 10 Oct 2026
Purpose-built software
GroomTower describes itself as salon management software built specifically for pet grooming businesses.groomtower.com · read 9 Oct 2026
Scheduling
Its scheduling features include a drag-and-drop calendar, multi-staff views, recurring appointments, and buffer time.groomtower.com · read 10 Oct 2026
Security
The security page states that data in transit uses TLS 1.3 and data at rest uses AES-256 encryption.groomtower.com · read 10 Oct 2026
Staff and reporting
Staff tools include work schedules, time tracking, commission tracking, role permissions, and timesheet reports; analytics cover revenue, appointments, retention, and commissions.groomtower.com · read 9 Oct 2026

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