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Pawfinity

What it is

Pawfinity is a cloud-based business system for pet-service providers, including grooming salons, mobile groomers, kennels, daycare, boarding, pet sitting, dog training, therapy, dental and nail services. It brings together appointment scheduling, client and pet records with grooming history, expense tracking, staff organization, vehicle monitoring and support for multiple locations. Kennel and daycare tools include feeding and medication schedules, boarding check-in and check-out, and a dedicated boarding calendar. Listed plan features include point of sale, stored payments, inventory, time clock and payroll, online booking, notifications, mapping and routes, and QuickBooks Connect. Flat-rate plans include unlimited calendars, appointments, employee logins, clients and pets. Two-way SMS is available; inbound replies are free, while monthly costs vary by message volume. The Royal Package includes up to 250 complimentary SMS credits each month. Plans start at $55/mo (annual), and a 7-day trial is available. Pawfinity is listed for Android, iOS, macOS, web and Windows.

For and against

For

  • Unlimited appointments and employee logins on flat-rate plans
  • Boarding calendar, feeding schedules and medication tracking
  • Online booking and payment processing are listed
  • 7-day trial is available
  • Listed for Android, iOS, macOS, web and Windows

Against

  • No free plan is listed
  • Plans start at $55/mo (annual)
  • SMS charges vary by monthly message volume

The verdict

Pawfinity combines scheduling, client and pet records, and operational tools for a range of pet-service businesses. The $55/mo (annual) starting price and message-based SMS costs are worth considering alongside its 7-day trial.

Who it suits

Pawfinity suits pet-service businesses that need scheduling and records alongside kennel, daycare or boarding workflows. Its listed specialties also include mobile grooming, pet sitting, training, therapy, dental and nail services.

Plans and prices

Groom & Train

$55a month, billed yearly

grooming, training, nail or dental services · complimentary SMS credits

Stay & Play

$55a month, billed yearly

boarding, daycare or pet sitting services · complimentary SMS credits

Royal Package

$100a month, billed yearly

grooming, boarding, daycare, training, therapy and more · up to 250 complimentary SMS credits monthly

Every plan, in full

On the record

API and SDKs
An independent API review found no public API, developer portal, SDK, published authentication scheme or webhooks; QuickBooks is the only documented outbound integration.supergood.ai · read 19 Oct 2026
App and devices
Pawfinity describes its app as installable through Chrome, Safari, or Firefox on iOS, Android, Windows, and Mac OSX devices.pawfinity.com · read 30 Sep 2026
App model
The Pawfinity app is a browser-installed progressive-style application that runs through Chrome, Safari or Firefox rather than a conventional native download.pawfinity.com · read 19 Oct 2026
Boarding and daycare
Kennel features include feeding schedules, medication tracking, boarding check-in and check-out, and a dedicated boarding appointment calendar.pawfinity.com · read 30 Sep 2026
Capacity limits
Pawfinity says its flat-rate plans include unlimited calendars, appointments, employee logins, clients, pets, runs, and photos.pawfinity.com · read 30 Sep 2026
Communications
Pawfinity offers two-way SMS messaging; monthly SMS costs vary by message volume, inbound replies are free, and the Royal Package includes up to 250 complimentary SMS credits each month.pawfinity.com · read 30 Sep 2026
Company facts
Crunchbase lists Pawfinity, also known as Groom Pro, as a private Myrtle Beach, South Carolina company with 1–10 employees and Bill Krom as founder and CEO.crunchbase.com · read 19 Oct 2026
Company footprint
The company says the service is used in 12 countries and is built, maintained and supported by a United States team without outsourcing.info.pawfinity.com · read 19 Oct 2026
Company history
Pawfinity says its project began around 2008–2009 after its founder operated a pet-supply and grooming business, and the company marks 2010 as its establishment year.info.pawfinity.com · read 19 Oct 2026
Data import
Pawfinity says it can import most well-formatted CSV files and some plain text files for free.pawfinity.com · read 30 Sep 2026
Documentation depth
The independent API review reports no public developer documentation and says the knowledgebase indicates documentation is still forthcoming.supergood.ai · read 19 Oct 2026
Feature: boarding
Boarding and daycare reservations use configurable calendars and hotel-style reservation booking.crn.pawfinity.com · read 19 Oct 2026
Feature: client profiles
Plans include rich client and pet profiles for storing service and pet information.login.pawfinity.com · read 19 Oct 2026
Feature: communications
The product sends automated email and two-way SMS notifications, with customizable SMS templates.info.pawfinity.com · read 19 Oct 2026
Feature: document storage
Secure document storage uses AES-256 encryption at rest, TLS in transit and configurable access controls; pet photos are included free.login.pawfinity.com · read 19 Oct 2026
Feature: inventory
The plans include inventory management for products and services.login.pawfinity.com · read 19 Oct 2026
Feature: online booking
The service provides advanced online booking and reservation workflows for pet businesses.login.pawfinity.com · read 19 Oct 2026
Feature: payment terminal
The integrated terminal supports chip cards, Apple Pay, Google Pay and other NFC payments within the POS.info.pawfinity.com · read 19 Oct 2026

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