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Groomsoft

What it is

Groomsoft is web-based software for managing a pet grooming business. Its appointment calendar supports online booking, recurring appointments, business hours, days off, waiting lists, groomer scheduling, and automated email reminders for paid subscribers. Payment tools handle card processing, card-on-file storage, paperless billing, and plug-and-play terminals. Mobile groomers get route optimization, mileage tracking, live-traffic maps, and notifications telling customers when the groomer is on the way. Customer and pet profiles include tags, appointment histories, notes, unlimited pet photo uploads, and vaccination alerts. Appointments can sync with Google Calendar, while MailChimp supports email marketing. Paid plans include 100 free text appointment reminders; additional messages use SMS packs and stop at a zero balance unless auto-reload is enabled. Groomsoft offers a 30-day free demo, paid plans from $29.95 per month, monthly or annual billing without a contract, and cancellation at any time. Customer and pet data can be imported free from another provider.

For and against

For

  • Online and recurring appointment booking
  • Pet profiles include vaccination alerts and photos
  • Mobile routes include live-traffic maps
  • Card processing and paperless billing included
  • Free customer and pet data import

Against

  • No free plan after the demo
  • Paid plans start at $29.95 per month
  • Extra SMS messages require SMS packs
  • Text reminders stop at a zero balance

The verdict

Groomsoft covers appointment, pet-record, payment, and mobile-grooming workflows from the web. Its 30-day demo allows evaluation, but ongoing use requires a paid plan and SMS management.

Who it suits

Groomsoft is suited to grooming shops and mobile groomers that need scheduling, pet records, reminders, payments, or route tools in a browser. It fits businesses willing to use a paid subscription after the trial.

Plans and prices

Free Demo

Free

basic features · payment processing · Google Calendar sync · online booking

SMS pack 100

$10usage-based

100 messages · 10¢ per SMS

SMS pack 500

$25one-time

500 messages · 5¢ per SMS

Grooming Shops

$29.95a month

basic features · payment processing · Google Calendar sync · online booking

Mobile Groomers

$39.90a month

basic features · payment processing · Google Calendar sync · online booking

SMS pack 1,000

$45one-time

1,000 messages · 4.5¢ per SMS

SMS pack 5,000

$200one-time

5,000 messages · 4¢ per SMS

SMS pack 10,000

$350one-time

10,000 messages · 3.5¢ per SMS

Every plan, in full

On the record

API and SDKs
The reviewed official navigation and documentation pages expose integrations and FAQs but no public API reference or SDK download.groomsoft.com · read 19 Oct 2026
Appointment calendar
The calendar supports business hours, closures, recurring appointments, conflict prevention, waiting lists, groomer scheduling and checkout payment types.groomsoft.com · read 19 Oct 2026
Appointments
The appointment calendar supports online booking, recurring appointments, business hours, days off, waiting lists, groomer scheduling and automated email reminders for paid subscribers.groomsoft.com · read 8 Oct 2026
Cancellation
Subscriptions have monthly and annual payment options with no contract, and customers can cancel at any time.groomsoft.com · read 8 Oct 2026
Company facts
LinkedIn lists MRR Technologies, LLC as privately held, founded in 2006, headquartered location not stated, with 2–10 employees.linkedin.com · read 19 Oct 2026
Customer and pet records
Customer and pet profiles support tags, appointment histories, notes, unlimited pet photo uploads and vaccination tracking alerts.groomsoft.com · read 8 Oct 2026
Customer records
Customer profiles include tags, notes, notification preferences, additional contacts, veterinarian autocomplete and full appointment history.groomsoft.com · read 19 Oct 2026
Deployment
Groomsoft is browser based with no software download or installation and managed updates handled by the provider.groomsoft.com · read 19 Oct 2026
Documents
Users can create signable release forms, send them by email or text and save signed copies online as downloadable PDFs.groomsoft.com · read 19 Oct 2026
G2 company listing
G2 identifies MRR Technologies as Groomsoft's seller, founded in 2006, and shows three LinkedIn employees for the Groomsoft listing.g2.com · read 19 Oct 2026
Google Calendar integration
Paid accounts can sync each groomer's future appointments, details and up to two reminders into a separate Google Calendar.groomsoft.com · read 19 Oct 2026
Integrations
Listed integrations include Google Calendar, Google Maps, Fortis and MailChimp.groomsoft.com · read 19 Oct 2026
Limit: customization
A Software Advice reviewer reported that some service options felt limited or not fully customizable.softwareadvice.com · read 19 Oct 2026
Limit: occasional outage
A GetApp review said the service had one outage lasting about 20 minutes over three years of use.getapp.co.uk · read 19 Oct 2026
Limit: phone experience
A reviewer said Groomsoft lacks phone integration and wanted app alerts when texts arrive.getapp.co.uk · read 19 Oct 2026
Limit: SMS cost
A Capterra reviewer considered text message reminder costs high compared with the subscription.capterra.com · read 19 Oct 2026
Maker history
MRR Technologies says Groomsoft was created in 2011 after a groomer asked the founders to build simpler grooming software.groomsoft.com · read 8 Oct 2026
Mobile grooming
Mobile grooming features include route optimization, mileage tracking, maps with live traffic and customer notifications that the groomer is on the way.groomsoft.com · read 8 Oct 2026

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