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Groomsoft
What it is
Groomsoft is web-based software for managing a pet grooming business. Its appointment calendar supports online booking, recurring appointments, business hours, days off, waiting lists, groomer scheduling, and automated email reminders for paid subscribers. Payment tools handle card processing, card-on-file storage, paperless billing, and plug-and-play terminals. Mobile groomers get route optimization, mileage tracking, live-traffic maps, and notifications telling customers when the groomer is on the way. Customer and pet profiles include tags, appointment histories, notes, unlimited pet photo uploads, and vaccination alerts. Appointments can sync with Google Calendar, while MailChimp supports email marketing. Paid plans include 100 free text appointment reminders; additional messages use SMS packs and stop at a zero balance unless auto-reload is enabled. Groomsoft offers a 30-day free demo, paid plans from $29.95 per month, monthly or annual billing without a contract, and cancellation at any time. Customer and pet data can be imported free from another provider.
For and against
For
- Online and recurring appointment booking
- Pet profiles include vaccination alerts and photos
- Mobile routes include live-traffic maps
- Card processing and paperless billing included
- Free customer and pet data import
Against
- No free plan after the demo
- Paid plans start at $29.95 per month
- Extra SMS messages require SMS packs
- Text reminders stop at a zero balance
The verdict
Groomsoft covers appointment, pet-record, payment, and mobile-grooming workflows from the web. Its 30-day demo allows evaluation, but ongoing use requires a paid plan and SMS management.
Who it suits
Groomsoft is suited to grooming shops and mobile groomers that need scheduling, pet records, reminders, payments, or route tools in a browser. It fits businesses willing to use a paid subscription after the trial.
Plans and prices
Free Demo
basic features · payment processing · Google Calendar sync · online booking
Read 19 Oct 2026 · groomsoft.com
SMS pack 100
100 messages · 10¢ per SMS
Read 19 Oct 2026 · groomsoft.com
SMS pack 500
500 messages · 5¢ per SMS
Read 19 Oct 2026 · groomsoft.com
Grooming Shops
basic features · payment processing · Google Calendar sync · online booking
Read 19 Oct 2026 · groomsoft.com
Mobile Groomers
basic features · payment processing · Google Calendar sync · online booking
Read 19 Oct 2026 · groomsoft.com
SMS pack 1,000
1,000 messages · 4.5¢ per SMS
Read 19 Oct 2026 · groomsoft.com
SMS pack 5,000
5,000 messages · 4¢ per SMS
Read 19 Oct 2026 · groomsoft.com
SMS pack 10,000
10,000 messages · 3.5¢ per SMS
Read 19 Oct 2026 · groomsoft.com
On the record
- API and SDKs
- The reviewed official navigation and documentation pages expose integrations and FAQs but no public API reference or SDK download.groomsoft.com · read 19 Oct 2026
- Appointment calendar
- The calendar supports business hours, closures, recurring appointments, conflict prevention, waiting lists, groomer scheduling and checkout payment types.groomsoft.com · read 19 Oct 2026
- Appointments
- The appointment calendar supports online booking, recurring appointments, business hours, days off, waiting lists, groomer scheduling and automated email reminders for paid subscribers.groomsoft.com · read 8 Oct 2026
- Cancellation
- Subscriptions have monthly and annual payment options with no contract, and customers can cancel at any time.groomsoft.com · read 8 Oct 2026
- Company facts
- LinkedIn lists MRR Technologies, LLC as privately held, founded in 2006, headquartered location not stated, with 2–10 employees.linkedin.com · read 19 Oct 2026
- Customer and pet records
- Customer and pet profiles support tags, appointment histories, notes, unlimited pet photo uploads and vaccination tracking alerts.groomsoft.com · read 8 Oct 2026
- Customer records
- Customer profiles include tags, notes, notification preferences, additional contacts, veterinarian autocomplete and full appointment history.groomsoft.com · read 19 Oct 2026
- Deployment
- Groomsoft is browser based with no software download or installation and managed updates handled by the provider.groomsoft.com · read 19 Oct 2026
- Documents
- Users can create signable release forms, send them by email or text and save signed copies online as downloadable PDFs.groomsoft.com · read 19 Oct 2026
- G2 company listing
- G2 identifies MRR Technologies as Groomsoft's seller, founded in 2006, and shows three LinkedIn employees for the Groomsoft listing.g2.com · read 19 Oct 2026
- Google Calendar integration
- Paid accounts can sync each groomer's future appointments, details and up to two reminders into a separate Google Calendar.groomsoft.com · read 19 Oct 2026
- Integrations
- Listed integrations include Google Calendar, Google Maps, Fortis and MailChimp.groomsoft.com · read 19 Oct 2026
- Limit: customization
- A Software Advice reviewer reported that some service options felt limited or not fully customizable.softwareadvice.com · read 19 Oct 2026
- Limit: occasional outage
- A GetApp review said the service had one outage lasting about 20 minutes over three years of use.getapp.co.uk · read 19 Oct 2026
- Limit: phone experience
- A reviewer said Groomsoft lacks phone integration and wanted app alerts when texts arrive.getapp.co.uk · read 19 Oct 2026
- Limit: SMS cost
- A Capterra reviewer considered text message reminder costs high compared with the subscription.capterra.com · read 19 Oct 2026
- Maker history
- MRR Technologies says Groomsoft was created in 2011 after a groomer asked the founders to build simpler grooming software.groomsoft.com · read 8 Oct 2026
- Mobile grooming
- Mobile grooming features include route optimization, mileage tracking, maps with live traffic and customer notifications that the groomer is on the way.groomsoft.com · read 8 Oct 2026