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ShakeYourTail
What it is
ShakeYourTail is web-based software for dog grooming businesses and other pet businesses, combining appointment scheduling with client and pet records. Its colour-coded schedule supports bookings with team members, while records can store client details, pet breed and photos, medical and grooming notes, vet contacts, and appointment history. Clients can book online or submit appointment requests for the business to review and approve. Text or email reminders and confirmations can cover missed appointments and clients who have not returned. Businesses can take online payments and deposits through Lopay and SumUp, and send electronic contracts for clients to view and sign. Targeted email and SMS campaigns are available, with one campaign credit deducted for each campaign sent. Reports cover and export client details, appointments, marketing, and no-shows. The maker says it secures, updates, and backs up customer data. ShakeYourTail began in 2009 after a family-run grooming business sought a digital way to manage clients and bookings. It has a free plan and a 30-day trial; paid plans start at £15/mo. Free and Core do not include support, and online booking is not included in Core.
For and against
For
- Colour-coded schedule supports team appointments
- Records include pet notes, photos, and appointment history
- Reminders can go by text or email
- Online payments and deposits are supported
Against
- Free plan has no SMS reminders or payments
- Core plan does not include online booking or support
- Each campaign sent uses one campaign credit
The verdict
ShakeYourTail combines scheduling, pet records, reminders, payments, and client communications for pet businesses. Its free plan has limits, so check the included booking, SMS, and support provisions against your needs.
Who it suits
ShakeYourTail suits dog groomers, salons, and other pet businesses managing appointments, client and pet records, and follow-ups. Businesses needing online booking or support should compare the plan limits before choosing.
Plans and prices
Free
100 clients · 1 user/resource · email reminders · 1 site
Read 20 Oct 2026 · shakeyourtail.com
Core
Unlimited clients · 1 user/resource · e-contracts · email/SMS reminders
Read 20 Oct 2026 · shakeyourtail.com
Business
Unlimited clients · 5 users/resources · support · marketing
Read 20 Oct 2026 · shakeyourtail.com
Enterprise
Unlimited clients and users/resources · multi-site management · support · marketing
Read 20 Oct 2026 · shakeyourtail.com
On the record
- Client and pet records
- Records can include client details, emergency contacts, medical and grooming notes, breeds, photos, vet contacts and appointment history.shakeyourtail.com · read 20 Oct 2026
- Company headquarters
- The registered office is Kemp House, 152–160 City Road, London, England, EC1V 2NX.find-and-update.company-information.service.gov.uk · read 20 Oct 2026
- Company history
- The about section says the journey began in 2009 with a family run dog grooming business seeking a digital way to manage clients and bookings.shakeyourtail.com · read 8 Oct 2026
- Company legal name
- Terms identify Petstar as the owner and operator of the ShakeYourTail and petstar domains.schedule.shakeyourtail.com · read 20 Oct 2026
- Company registration
- Companies House lists PETSTAR LIMITED as an active private company incorporated on 16 August 2016 for business and domestic software development.find-and-update.company-information.service.gov.uk · read 20 Oct 2026
- Contracts
- Businesses can create electronic contracts for customers to view and sign online.shakeyourtail.com · read 20 Oct 2026
- Data import
- The FAQ says client and pet data can be imported when supplied in a suitable format.shakeyourtail.com · read 20 Oct 2026
- Developer access
- The publicly available official documentation reviewed consists of end-user guides and a legacy PDF user manual rather than developer reference material.help.shakeyourtail.com · read 20 Oct 2026
- Independent app listing
- UpdateStar lists ShakeYourTail 1.0 as Petstar freeware for iOS and reports a 1 out of 5 user rating.shakeyourtail.updatestar.com · read 20 Oct 2026
- Intended users
- The maker presents ShakeYourTail as software for dog grooming businesses, salons, groomers and other pet businesses.shakeyourtail.com · read 8 Oct 2026
- Limit: free-tier caps
- The free tier is limited to 100 clients and one user/resource and excludes SMS, payments, contracts, support, marketing, reporting and online booking.shakeyourtail.com · read 20 Oct 2026
- Limit: higher-tier gating
- The comparison site says marketing, online booking and broader multi-groomer capabilities require higher-priced plans.groomboard.com · read 20 Oct 2026
- Limit: terms disclaimers
- The terms allow Petstar to modify or discontinue services without notice and disclaim liability for interruptions, data loss and security problems.schedule.shakeyourtail.com · read 20 Oct 2026
- Marketing
- Targeted email and SMS campaigns support newsletters, offers and segmented customer messaging, with purchasable templates.help.shakeyourtail.com · read 20 Oct 2026
- Migration
- The 2026 migration guide warns that testing data in a new account will be overwritten during classic-account migration and that users should remain on screen until transfer completes.help.shakeyourtail.com · read 20 Oct 2026
- Multi-site
- Enterprise supports managing multiple sites, staff and appointments under one login.shakeyourtail.com · read 20 Oct 2026
- Notable news: June 2026 release
- The product blog lists a 14 June 2026 release adding online registrations, waitlists and recurring events.shakeyourtail.blog · read 20 Oct 2026
- Notable news: September 2026 release
- The product blog announced a 22 September 2026 release with clearer payment tracking, flexible customer contacts and faster rebooking.shakeyourtail.blog · read 20 Oct 2026
