GroomWork

Overview

GroomWork is a web-based scheduling and business-management service for pet groomers, with tools that cover appointments, pet records, payments and follow-up. It pairs salon operations with client-facing booking and business reporting, rather than focusing on the calendar alone.

Its strongest case is for groomers who want to keep booking, pet history and billing in one system. The lack of native mobile apps and a mismatch in its published Free-plan appointment caps call for a closer look before committing.

Key features

Scheduling and online booking

The calendar combines drag-and-drop changes, recurring appointments and day, week or multi-groomer views. Groom-time estimates adjust for breed, coat and size, which can help with capacity planning; they do not replace a groomer's judgment. A shareable or embeddable booking page supports availability, custom questions, deposits and automatic confirmations, giving clients a way to request appointments without relying solely on staff to enter them.

Pet records, payments and follow-up

Pet profiles hold breed, coat, allergies, behaviour notes, visit history and photos, alongside a breed knowledge base and client segments. That makes the service more useful to businesses that need appointment history and care details together. Invoicing includes one-tap invoices, deposits, store credit, balance tracking, tax rates and branded invoices. Automated 24-hour reminders, vaccine-expiry and re-groom nudges, plus reply-to-confirm, help handle repeat visits and confirmations.

Business reporting

Reports cover revenue by day, service and staff, no-show and rebooking trends, expenses, taxes collected and profit. That breadth gives owners a view of both demand and business performance, beyond basic appointment tracking.

Pricing

GroomWork is freemium. Its pricing summary says paid plans start at $19/mo (annual), while the listed monthly plans are Solo at $24.00 USD per month and Salon at $59.00 USD per month. Solo offers unlimited appointments for independent groomers. Salon also offers unlimited appointments, multi-groomer scheduling, and fleet and mobile grooming tools, making it the more relevant option for a team or mobile operation.

The Free plan is shown as 0.00 USD per free, billed Free forever, with 40 monthly appointments in the plan details. A pricing FAQ instead says Free includes up to 30 appointments a month and requires no credit card. That discrepancy matters if a small business is choosing a plan based on its monthly booking ceiling; confirm the cap before relying on it. Paid subscriptions are non-refundable, but can be cancelled at any time, with access continuing through the current billing period.

Platforms

GroomWork is available on the web. Although Android and iOS appear among its platforms, native apps are described as coming soon; mobile app support is not currently available. Groomers who need a native phone or tablet app should consider that limitation before choosing it.

Who it's for

GroomWork suits independent groomers who need booking, pet records and invoicing in one place, as well as salons that need multi-groomer scheduling and business reports. Its booking page and reminders are particularly relevant to businesses handling repeat appointments. It is a weaker fit for teams that require a native mobile app now or anyone who needs a firm answer on the Free-plan cap before signup.

Pros and cons

• Pros: Appointment scheduling, online booking and detailed pet profiles work together, so staff can connect a booking with the pet's history and care notes.
• Pros: Reporting spans revenue, expenses, tax, profit, no-shows and rebooking, giving owners more operational visibility than a calendar alone.
• Pros: Solo and Salon both include unlimited appointments, with Salon adding multi-groomer scheduling and fleet and mobile grooming tools.
• Cons: Native iOS and Android apps are not yet available, limiting mobile use to the web experience.
• Cons: The Free-plan cap is stated as both 30 and 40 appointments per month, so businesses near either threshold should verify it first.

Alternatives

Seglo is worth considering for a solo operator who wants a free plan with one person, one location, online booking, pet records, rostering and pay calculation with commission.

DaySmart Pet may suit a business that needs a broader desktop platform: it supports macOS and Windows as well as mobile and web, and its Basic plan starts at $29.00 USD per month with payments or $39.00 USD per month without, for one user and monthly messaging allowances.

GrooMore is an alternative for salons comparing a $49.00 USD-per-month monthly plan that includes one location, three staff, 400 SMS and unlimited appointments, clients and pets.

MoeGo offers a mobile-grooming Basic plan at $49.00 USD per month, with unlimited clients, pets, appointments and devices, up to one member and 200 SMS per van.

Groomer.io is a paid option at $99.00 USD per month, with a limited-time offer of $79/month per storefront or van and unlimited SMS, customer records and pet records.

Pawfinity may be a better fit for a grooming or training business seeking unlimited calendars, appointments and employee logins in its Groom & Train plan at $55.00 USD per month billed annually.

Talopet is another paid alternative for businesses comparing a $99.00 USD-per-month Starter plan with SMS and email credits, unlimited staff, client management, online booking and a custom website.

Argus is another option to compare for pet-grooming scheduling.

Browse our Pet Grooming Scheduling Software list for more options.

Verdict

GroomWork is a strong fit for independent groomers and salons that want appointments, pet records, payment workflows and business reporting under one roof. Its connected booking and follow-up tools are the main reason to choose it; the absence of native apps and the conflicting Free-plan appointment limits are the reasons to look elsewhere or confirm the terms first.