GRAND
Copenhagen, Denmark
What it is
GRAND Sales & Events is web software for event venues managing enquiries, proposals, calendars, function sheets, and invoicing, including venues without hotel rooms. Its AI Inbox can prepare proposals from enquiries and follow up with prospects. Customers open proposals as web pages, accept upsells, and sign online; venue staff can see views and signatures live. The Group Portal collects dietary restrictions and other guest details, then adds them to bookings and function sheets automatically. An online booking engine sells meeting rooms and delegate packages using live availability and online payment. Standard meetings and small groups can book online, while larger or more complex requests go to sales enquiries. GRAND says every plan includes integrations, open API access, channel connections, and accounting exports without connection or per-integration fees. Data is hosted in the EU and encrypted in transit and at rest. Every plan includes phone and email support, with a stated monthly uptime target of 99.5%.
For and against
For
- AI-assisted proposal preparation
- Online signing and upsells
- Automatic dietary-detail collection
- Live-availability booking engine
- Integrations included in every plan
Against
- Pricing is available on request
- Booking engine excludes larger complex requests
- Some security certifications remain in progress
The verdict
GRAND combines venue sales workflows with online booking, guest portals, and event administration. Its plans include integrations and support, while pricing requires a request and larger bookings still involve sales staff.
Who it suits
GRAND suits event venues that need enquiry handling, proposals, booking, guest details, and invoicing in one web system. It also fits venues seeking included integrations and EU-hosted data.
Plans and prices
Basic (Sales & Events)
Event calendar · eProposals · Function sheets · Event invoicing, deposits & splits
Read 9 Oct 2026 · grandsystems.com
Enterprise (Sales & Events)
Everything in Pro · Multi-venue management · Open API access · Dedicated success manager
Read 9 Oct 2026 · grandsystems.com
Pro (Sales & Events)
Everything in Basic · AI-assisted eProposals · Event booking engine · Automations
Read 9 Oct 2026 · grandsystems.com
On the record
- Accounting integrations
- GRAND says its daily journal can be imported by e-conomic, Dinero and Microsoft Business Central.grandsystems.com · read 9 Oct 2026
- AI proposals
- GRAND says its AI Inbox prepares proposals from enquiries and can follow up with prospects.grandsystems.com · read 9 Oct 2026
- Booking limits
- The event booking engine handles standard meetings and small groups, while larger or more complex requests go to the sales team as enquiries.grandsystems.com · read 9 Oct 2026
- Card data
- GRAND says card payments are handled by Adyen and card data is never stored on or transmitted through GRAND’s systems.grandsystems.com · read 9 Oct 2026
- Compliance
- The security page lists GDPR and EU hosting as in place, PCI DSS Level 1 via Adyen, and SOC 2 Type 1 and 2 and ISO 27001 as in progress, expected by the end of 2026.grandsystems.com · read 9 Oct 2026
- Customer proposals
- Customers view proposals as web pages, can accept upsells and sign them online; the venue can see views and signatures live.grandsystems.com · read 9 Oct 2026
- Group Portal
- The Group Portal lets guests provide dietary restrictions and other details, which are added to the booking and function sheet automatically.grandsystems.com · read 9 Oct 2026
- Integrations
- GRAND says integrations are included in every plan, including open API access, channel connections and accounting exports, with no connection or per-integration fees.grandsystems.com · read 9 Oct 2026
- Online event bookings
- The event booking engine sells meeting rooms and delegate packages from a venue’s website using live availability and online payment.grandsystems.com · read 9 Oct 2026
- Security
- GRAND says data is hosted in the EU and encrypted in transit and at rest, with role-based access permissions.grandsystems.com · read 9 Oct 2026
- Standalone venue use
- Sales & Events runs standalone for event venues without hotel rooms, covering enquiries, proposals, the space calendar, function sheets and invoicing.grandsystems.com · read 9 Oct 2026
- Support
- GRAND says every plan includes premium support by phone and email, with response commitments set out in its Master Service Level Agreement.grandsystems.com · read 9 Oct 2026
- Uptime commitment
- GRAND’s Service Level Agreement sets a monthly uptime target of 99.5% for the service.grandsystems.com · read 9 Oct 2026
