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On the recordRead 9 Oct 202620 facts
Go2Msg
On the record
- Audit trail
- The service records sends, edits, assignments, and handoffs in a reviewable audit trail.go2msg.com · read 9 Oct 2026
- Compliance
- The service handles SMS opt-outs and identifies support for US 10DLC registration and the official WhatsApp Business API.go2msg.com · read 9 Oct 2026
- Data handling
- The policy identifies Go2Msg as a processor for customer message and recipient data, and says message retention follows account settings, provider requirements, and applicable law.go2msg.com · read 9 Oct 2026
- Integrations
- The terms name telecommunications carriers, Meta’s WhatsApp Business API, and payment processors as third-party providers the service relies on.go2msg.com · read 4 Oct 2026
- Intended users
- Go2Msg describes its target users as pawn shops, retail buyers, and businesses where multiple staff share a customer messaging line.go2msg.com · read 9 Oct 2026
- Messaging compliance
- Go2Msg says it tracks SMS opt-outs and maintains an immutable record of who sent messages; its terms make customers responsible for obtaining and documenting recipient consent and complying with messaging laws and platform policies.go2msg.com · read 4 Oct 2026
- Number options
- Customers can port an existing business number or have Go2Msg provision a new local or toll-free number.go2msg.com · read 4 Oct 2026
- Privacy
- Go2Msg says it does not sell personal information or use message contents or contact lists for advertising or AI model training.go2msg.com · read 9 Oct 2026
- Product
- Go2Msg is a shared inbox that lets a team use one customer line for SMS and WhatsApp, with messages attributed to the teammate who sent them.go2msg.com · read 9 Oct 2026
- Security
- The privacy policy says Go2Msg uses encryption in transit, encryption at rest for sensitive data, role-based access controls, and regular security reviews.go2msg.com · read 9 Oct 2026
- SMS features
- SMS support includes 10DLC and toll-free numbers, native MMS, opt-out keyword handling, and delivery receipts.go2msg.com · read 4 Oct 2026
- SMS limits
- US businesses sending application-to-person SMS must register for 10DLC or use a verified toll-free number, and longer texts are split into 160-character segments, fewer when using emoji or special characters.go2msg.com · read 4 Oct 2026
- SMS numbers
- Customers can port an existing business number to Go2Msg or have Go2Msg provision a local or toll-free number.go2msg.com · read 9 Oct 2026
- SMS support
- The SMS channel supports 10DLC and toll-free numbers, native MMS, opt-out keyword handling, and delivery receipts.go2msg.com · read 9 Oct 2026
- Support
- The site lists [email protected] as its contact address for questions.go2msg.com · read 9 Oct 2026
- Team coordination
- Teams can assign threads, hand off conversations, leave internal notes, and revoke a teammate’s access.go2msg.com · read 9 Oct 2026
- Trial
- The site offers a free 14-day trial with no credit card required.go2msg.com · read 9 Oct 2026
- Go2Msg supports the official WhatsApp Business API, where each staff member signs in as themselves.go2msg.com · read 9 Oct 2026
