- Home
- Order Tracking Software
- FreightCake Tracking
FreightCake Tracking
What it is
FreightCake Tracking is a freight-shipping platform for quoting, booking, and tracking parcel and less-than-truckload shipments across major U.S. carriers. It is available through a web app or API. Shipment timelines show milestones such as pickup, transit, and delivery with timestamps, locations, and carrier data; alerts can flag late milestones, off-route movement, or shipments stalled at a terminal. A shared map view covers LTL, parcel, and truckload shipments across carriers. Teams can share public tracking links or host branded tracking pages on a custom domain with their logo and colors. Milestones can be sent to an OMS, CRM, Slack, or another HTTP webhook destination. FreightCake says its AI agent can answer routine tracking inquiries by email or chat using live shipment data. Listed live carriers include USPS, UPS, FedEx Parcel, FedEx Freight, R+L Carriers, TForce Freight, and Oak Harbor Freight. The FreightCake Rates plan has no monthly platform fee and is currently free during beta usage while metered billing is developed; the first 25 shipments are included.
For and against
For
- Timelines show shipment milestones, locations, and timestamps.
- Alerts flag late, off-route, or stalled shipments.
- Branded tracking pages can use a custom domain.
- REST API covers quote, booking, label, tracking, and invoice workflows.
Against
- Storefront integrations are listed as coming soon.
- API & Enterprise pricing is custom and not listed.
- Rates plan is currently free during beta usage.
The verdict
FreightCake Tracking combines shipment timelines, alerts, customer-facing tracking, and integrations for carrier operations. Its Rates plan currently has no monthly platform fee, while storefront connections are still marked as coming soon.
Who it suits
FreightCake suits logistics coordinators, operations managers, and warehouse teams at small and mid-market shippers. Its web app, API, and tracking pages support teams that need shipment visibility and customer updates.
Plans and prices
FreightCake Rates
No monthly platform fee · Beta usage currently free while metered billing is developed · First 25 shipments are on us
Read 5 Oct 2026 · freightcake.com
API & Enterprise
Volume-based pricing
Read 5 Oct 2026 · freightcake.com
BYO Carrier Accounts
Separate platform or usage pricing may apply depending on setup and volume
Read 5 Oct 2026 · freightcake.com
On the record
- Accounting integrations
- QuickBooks Online, Xero, and Microsoft Dynamics 365 Business Central are listed as live ERP and accounting integrations.freightcake.com · read 5 Oct 2026
- AI assistance
- FreightCake says its AI agent can answer routine tracking inquiries by email or chat using live shipment data.freightcake.com · read 5 Oct 2026
- API
- The documented REST API covers quote, book, label, track, and invoice workflows, and the integrations page describes webhook retries, replay, and sandbox mode.freightcake.com · read 5 Oct 2026
- Compliance
- The security page says GDPR compliant, SOC 2 Type II in progress with a formal audit planned, and PCI DSS payment processing delegated to Stripe.freightcake.com · read 5 Oct 2026
- Coverage
- The tracking page describes a shared map view for LTL, parcel, and truckload shipments across carriers.freightcake.com · read 5 Oct 2026
- Customer tracking
- Users can share public tracking URLs and host branded tracking pages on a custom domain with a custom logo and colors.freightcake.com · read 5 Oct 2026
- Exception alerts
- The platform can alert teams to late milestones, off-route movement, or shipments stalled at a terminal.freightcake.com · read 5 Oct 2026
- Integration limits
- Shopify, WooCommerce, BigCommerce, and Amazon Seller Central storefront integrations are listed as coming soon; the page says custom integrations can use the REST API and webhooks.freightcake.com · read 5 Oct 2026
- Intended users
- FreightCake says its tools are for operators including ops managers, logistics coordinators, and warehouse teams, with a focus on small and mid-market shippers.freightcake.com · read 5 Oct 2026
- Live carrier integrations
- The integrations page lists USPS, UPS, FedEx Parcel, FedEx Freight, R+L Carriers, TForce Freight, and Oak Harbor Freight as live.freightcake.com · read 5 Oct 2026
- Product
- FreightCake describes itself as a freight shipping platform for quoting, booking, and tracking parcel and LTL shipments across major US carriers through a web app or API.freightcake.com · read 5 Oct 2026
- Security
- FreightCake says data is encrypted at rest with AES-256 and in transit with TLS 1.3, and that it uses OpenID Connect authentication.freightcake.com · read 5 Oct 2026
- Shipment timeline
- Tracking timelines show milestones such as pickup, in transit, out for delivery, and delivery with timestamps, locations, and carrier source data.freightcake.com · read 5 Oct 2026
- Support
- The FreightCake Rates plan lists email and chat support; the API & Enterprise plan lists a dedicated solutions engineer, onboarding, training, and a private Slack channel.freightcake.com · read 5 Oct 2026
- Tracking events
- Shipment milestones can be sent to OMS, CRM, Slack, or another HTTP webhook destination.freightcake.com · read 5 Oct 2026
