Fork Time Guest Records

Plans and prices

Every plan, in full

On the record

Data use

Fork Time says it does not sell personal information or use Restaurant Data to train generalised AI models.forktime.ai · read 1 Oct 2026

Guest channels

It answers phone, email, SMS, WhatsApp and web chat, with conversations landing in one inbox against the same guest record.forktime.ai · read 1 Oct 2026

Guest Records

Guest Records stores contact details, visit history, dietary needs, allergies, occasions, seating preferences and team notes in one record per guest.forktime.ai · read 1 Oct 2026

Included database

Guest Records is included on every Fork Time plan.forktime.ai · read 1 Oct 2026

Ordering integrations

Phone ordering integrates with CloudWaitress, PushPOS and Square POS.forktime.ai · read 1 Oct 2026

Payments

Card holds and deposits run through Stripe, and Fork Time says it does not take custody of guest money.forktime.ai · read 1 Oct 2026

Product limits

Fork Time says it does not provide diner discovery, gift cards, ticketed events or marketing automation.forktime.ai · read 1 Oct 2026

Reservation system

Fork Time is its own reservation system, so reservations, deposits, waitlists, walk-in tools and guest records work without connecting another platform.forktime.ai · read 1 Oct 2026

Retention and breach notice

Call recordings are deleted 30 days after the call, and confirmed breaches affecting restaurant data are reported within 72 hours of confirmation.forktime.ai · read 1 Oct 2026

Setup and hardware

Fork Time says setup takes roughly 30 minutes and requires no hardware.forktime.ai · read 1 Oct 2026

Support

Fork Time lists [email protected] as its contact address.forktime.ai · read 1 Oct 2026

Walk-ins and cancellations

The product ranks three ways to seat a walk-in and prepares text offers to refill cancellations.forktime.ai · read 1 Oct 2026

What it does

Fork Time is an AI front of house and restaurant reservation system that answers guest calls and messages and handles reservations in the same live booking book.forktime.ai · read 1 Oct 2026

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