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On the recordRead 7 Oct 202613 facts
Fishbowl
Fishbowl lists an Alexandria office at 2000 Duke Street, Suite 300, Alexandria, Virginia, and a Chicago office.
Plans and prices
Essential
$125a month
1–10 restaurants · GRM (CDP + CRM) · Unlimited data connections · Robust guest profiles
Read 7 Oct 2026 · fishbowl.com
Complete
$250a month
1–10 restaurants · GRM (CDP + CRM) · Unlimited data connections · Guest profiles
Read 7 Oct 2026 · fishbowl.com
Premium
$400a month
1–10 restaurants · GRM · Unlimited data connections · Guest profiles
Read 7 Oct 2026 · fishbowl.com
Enterprise
Priced on request
10+ restaurants · GRM · Unlimited data connections · Guest profiles
Read 7 Oct 2026 · fishbowl.com
On the record
- AI
- Fishbowl says its machine learning can suggest guest segments, streamline workflows, and provide subject-line suggestions and data analysis.fishbowl.com · read 7 Oct 2026
- Audience
- Fishbowl says it launched as an email marketing service for restaurants in 2000 and introduced its restaurant-only GRM platform in 2023.fishbowl.com · read 7 Oct 2026
- Campaigns
- Fishbowl supports targeted email, SMS, and online ordering campaigns powered by marketing automation.fishbowl.com · read 7 Oct 2026
- Guest profiles
- The platform combines guest transactions, engagement, and behavior into 360-degree profiles.fishbowl.com · read 7 Oct 2026
- Integrations
- The Connections Marketplace brings data from point-of-sale, reservations, delivery, and online ordering systems into the GRM.fishbowl.com · read 7 Oct 2026
- Loyalty and offers
- The platform supports guest rewards and promotions personalized by guest behavior and location.fishbowl.com · read 7 Oct 2026
- Online ordering limit
- Online Ordering is included only with the Premium subscription tier, with no extra cost beyond its monthly per-location fee; transaction and card processing fees apply.fishbowl.com · read 7 Oct 2026
- Product
- Fishbowl describes its Guest Relationship Management platform as a restaurant-focused combination of customer data platform and CRM.fishbowl.com · read 7 Oct 2026
- Segmentation
- Smart segmentation creates audiences using purchase patterns, dining frequency, and loyalty tiers.fishbowl.com · read 7 Oct 2026
- SMS limit
- SMS packages have fixed monthly message volumes, and messages above the monthly limit are billed at $0.025 each.fishbowl.com · read 7 Oct 2026
- Support
- Fishbowl lists email and phone support, with general support hours Monday through Friday 9 AM–6 PM ET and Saturday–Sunday 9 AM–5 PM ET.fishbowl.com · read 7 Oct 2026
