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Loyalty Gator
Toronto, Ontario, Canada
What it is
Loyalty Gator is a cloud service for customer loyalty, gift card, and employee incentive programs. Businesses can award points for purchases, actions, or referrals, and offer digital punch cards and other rewards. A point-of-sale connection is not required. Customers enroll online and view balances from a computer, tablet, or smartphone through the business website. Businesses receive customer activity and marketing reports and can export customer lists for campaigns. The service includes a developer API, Zapier connections, and integrations named for Mailchimp, Shopify, QuickBooks Online, and Square. A built-in TangoCard connection supports electronic gift card redemption. Plans include unlimited loyalty transactions without transaction fees, subject to fair use and possible bandwidth charges. Loyalty Gator offers Android, iOS, web, and API access, web support, guides, FAQs, daily backups, and a 30-day free trial with a money-back guarantee. It was founded in 2010 in Toronto.
For and against
For
- No point-of-sale connection required
- Supports points, punch cards, and referrals
- Customer reports and list exports
- API, Zapier, and named integrations
- 30-day trial and money-back guarantee
Against
- No free plan
- Bite plan limits customers to 100
- Cancellation requires 30 days' notice
- Trial excludes custom development and white-label services
The verdict
Loyalty Gator combines loyalty, gift card, and incentive functions with customer-facing enrollment and reporting. Its integrations and automation options suit businesses building structured rewards programs, while the paid model and cancellation terms require planning.
Who it suits
It suits businesses of different sizes, including retail, restaurants, salons, fitness, travel, and education. It is also useful for teams needing referrals, lifecycle automation, API access, or a customer portal.
Plans and prices
Bite
Up to 100 customers · Up to 1 staff user account · Up to 300 API requests per 5 minutes
Read 4 Oct 2026 · loyaltygator.com
Snack
Up to 5,000 customers · Up to 300 API requests per 5 minutes
Read 4 Oct 2026 · loyaltygator.com
Meal
Up to 10,000 customers · Up to 300 API requests per 5 minutes
Read 4 Oct 2026 · loyaltygator.com
On the record
- Cancellation
- The pricing page says customers can cancel after the free trial by giving 30 days' notice.loyaltygator.com · read 4 Oct 2026
- Company history
- Loyalty Gator says it has helped businesses launch loyalty and rewards programs since 2010.loyaltygator.com · read 4 Oct 2026
- Customer experience
- Customers can enroll online and check their loyalty balance through the business website using a computer, tablet, or smartphone.loyaltygator.com · read 4 Oct 2026
- Gift card fulfillment
- The integrations page describes a built-in TangoCard connection for customers to redeem points for electronic gift cards.loyaltygator.com · read 4 Oct 2026
- Integrations
- The service offers a developer API and Zapier connections, and names integrations including Mailchimp, Shopify, QuickBooks Online, and Square.loyaltygator.com · read 4 Oct 2026
- Intended users
- The company describes programs for businesses of different sizes and lists industries including retail, restaurants, salons, fitness, travel, and education.loyaltygator.com · read 4 Oct 2026
- POS requirement
- The company says a point-of-sale connection is not required to use its programs.loyaltygator.com · read 4 Oct 2026
- Product
- Loyalty Gator provides cloud-based customer loyalty, gift card, and employee incentive programs.loyaltygator.com · read 4 Oct 2026
- Reports
- The platform provides customer activity and marketing reports and lets users export customer lists for campaigns.loyaltygator.com · read 4 Oct 2026
- Rewards
- Programs can award points for spending, actions, or referrals and support digital punch cards and other reward options.loyaltygator.com · read 4 Oct 2026
- Security
- The company says customer data is backed up daily, is never shared, and is held in a secure data centre with surveillance and restricted access.loyaltygator.com · read 4 Oct 2026
- Support
- Plans include web-based support, and the company says customers can use program guides and FAQs or send questions to its team.loyaltygator.com · read 4 Oct 2026
- Transactions
- The pricing page says plans include unlimited loyalty transactions and no transaction fees, subject to its fair usage policy and possible additional bandwidth charges.loyaltygator.com · read 4 Oct 2026
- Trial and refund terms
- The pricing page offers a 30-day free trial and money-back guarantee, while excluding custom development and white-label services from the trial.loyaltygator.com · read 4 Oct 2026
