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On the recordRead 15 Oct 202652 facts
Firstup
San Francisco, California, United States
Plans and prices
Employee intranet add-on
Priced on request
Custom digital front door · landing pages · shortcuts · connected-system search
Read 15 Oct 2026 · firstup.io
Essential
Priced on request
Audience targeting · drag-and-drop content · email, mobile and desktop delivery · retargeting
Read 15 Oct 2026 · firstup.io
Premier
Priced on request
Everything in Professional · journey orchestration · journey templates · automated triggers
Read 15 Oct 2026 · firstup.io
Professional
Priced on request
Everything in Essential · AI content tools · intelligent delivery · employee posts
Read 15 Oct 2026 · firstup.io
On the record
- AI
- AI features include content creation and AI Search, which searches connected systems and returns natural-language answers personalized to employees.firstup.io · read 9 Oct 2026
- AI communications
- CommsAI offers writing assistance, campaign element generation, sentiment tagging and behavior-based delivery.firstup.io · read 15 Oct 2026
- AI data limits
- Firstup says its AI Search is not intended for sensitive personal information such as government ID numbers, full birthdates, or protected health or financial information.support.firstup.io · read 9 Oct 2026
- Analytics
- Firstup provides engagement reports, custom dashboards, executive summaries, sentiment insights, and data export.firstup.io · read 9 Oct 2026
- API access
- Client credentials must be obtained from Firstup support before bearer tokens can be issued.developers.firstup.io · read 15 Oct 2026
- API documentation
- The developer portal includes endpoint references, conceptual guides, SCIM identity management and webhooks documentation.developers.firstup.io · read 15 Oct 2026
- API limits
- API documentation states a limit of up to 1,000 requests per minute per program.developers.firstup.io · read 15 Oct 2026
- Availability
- Firstup claims 99.99% uptime and AWS hosting with multi-region redundancy and backups.firstup.io · read 15 Oct 2026
- Channels
- The platform delivers communications through email, a mobile app, desktop, connected applications, and digital signage.firstup.io · read 9 Oct 2026
- Company size
- LinkedIn lists Firstup as privately held with 201–500 employees and San Francisco headquarters.linkedin.com · read 15 Oct 2026
- Compliance
- The security page lists SOC 2 Type II, GDPR processor compliance, CCPA and ISO 27001 certification.firstup.io · read 15 Oct 2026
- Contract and data access
- Firstup says it does not offer termination for convenience and allows customers to access or download their data during the subscription and for 30 days afterward.firstup.io · read 9 Oct 2026
- Contract limit
- Firstup states it does not offer termination for convenience and bases pricing on firm order-form commitments.firstup.io · read 15 Oct 2026
- Data location
- US customers' data is stored in the United States, while EU storage can be selected for customers outside the US.firstup.io · read 15 Oct 2026
- Data restrictions
- Firstup says its services are not intended for sensitive personal, protected-health or financial information.firstup.io · read 15 Oct 2026
- Digital signage
- ScreenCloud integration sends targeted Firstup content to workplace screens and measures signage engagement.firstup.io · read 15 Oct 2026
- Employee app
- The mobile app provides personalized feeds, push alerts, shortcuts, polls, social interaction and engagement tracking.firstup.io · read 15 Oct 2026
- Engagement insights
- Dashboards report communication performance and areas for improvement.firstup.io · read 15 Oct 2026
