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Firefish
Glasgow, Scotland, UK
What it is
Firefish is a web-based recruitment CRM for agencies handling permanent, contract, and temporary hiring. It combines career sites, resume parsing, interview scheduling, workflow automation, and job-board distribution. Search tools support Boolean, postcode, skill, certification, profile, and keyword searches, with saved searches, talent pools, and AI candidate matching. AI features can extract CV skills, build candidate profiles, match applicants, generate content, draft personalized emails, and automate email sequences. Contract workflows cover contract generation, electronic signing, contract-out management, and rate and time-clock configuration; temporary workflows include shift scheduling. Business-development tools include lead pipelines, email engagement tracking, online terms signing, terms management, and lead reporting. Communications include two-way SMS, WhatsApp logging, VOIP calling, tasks, and meeting scheduling. Firefish connects with job boards, calendars, websites, portals, and back-office systems, and offers an extension plus API documentation. Pricing depends on agency needs and is available on request; add-on modules start at £150 per module.
For and against
For
- AI candidate matching and CV extraction
- Permanent, contract, and temporary workflows
- Job-board distribution
- Integrated communications tools
- Extension and API access
Against
- Pricing requires a request
- Add-on modules start at £150 per module
- Web platform only
The verdict
Firefish brings candidate search, workflow management, communications, and agency development into a recruitment CRM. Buyers should request a quote based on their agency size, modules, workflows, and onboarding needs.
Who it suits
It suits recruitment agencies managing permanent, contract, and temporary workflows. Agencies needing search, automation, communications, and business-development tools may find its scope relevant.
Plans and prices
Core
Permanent workflow · Search & Match · AI & Automation · Reporting
Read 8 Oct 2026 · firefishsoftware.com
Enterprise
Everything in Scale · Temporary workflow · Advanced automations · Account management
Read 8 Oct 2026 · firefishsoftware.com
Scale
Everything in Core · Contract workflow · Cross-workflow analytics
Read 8 Oct 2026 · firefishsoftware.com
On the record
- Add-on pricing
- The pricing page lists add-on modules from £150 per module.firefishsoftware.com · read 8 Oct 2026
- AI and automation
- The product includes AI tools for CV skills extraction, candidate profiles, candidate matching, content generation, personalized email drafts and automated email sequences.firefishsoftware.com · read 8 Oct 2026
- Business development
- Business development features include lead pipelines, email engagement tracking, online terms signing, terms management and lead reporting.firefishsoftware.com · read 8 Oct 2026
- Career site
- Yesfirefishsoftware.com · read 23 Sep 2026
- Communications
- The CRM lists two-way SMS, WhatsApp chat logging, in-platform VOIP calling, task management and meeting scheduling.firefishsoftware.com · read 8 Oct 2026
- Company history
- Firefish says it was founded in 2010 and became a cloud-based solution in 2015.firefishsoftware.com · read 8 Oct 2026
- Contract and temp workflows
- Contract workflow features include contract generation, e-signing, contract-out management and rate and time clock configuration; temporary workflow includes shift scheduling.firefishsoftware.com · read 8 Oct 2026
- Data location and encryption
- The maker says customer live data, backups and replicas are stored in Azure data centres in Europe, with HTTPS/TLS in transit and Azure AES-GCM 256-bit encryption at rest.firefishsoftware.com · read 8 Oct 2026
- Extension and API
- The pricing page describes a sourcing extension that adds candidate and contact profiles from websites, and the site links to Firefish API documentation.firefishsoftware.com · read 8 Oct 2026
- Integrations
- The maker says Firefish connects to tools for candidate attraction, communication, sourcing, back office and reporting, including email platforms, job boards, calendars, websites, portals and back-office systems.firefishsoftware.com · read 8 Oct 2026
- Interview scheduling
- Yesfirefishsoftware.com · read 23 Sep 2026
- Job board distribution
- Yesfirefishsoftware.com · read 23 Sep 2026
- Pricing limits
- Pricing depends on agency size, workflows, selected modules and onboarding needs; the pricing page directs buyers to book a demo for an accurate quote.firefishsoftware.com · read 8 Oct 2026
- Purpose
- Firefish is a recruitment CRM for agencies handling permanent, contract and temporary recruitment.firefishsoftware.com · read 8 Oct 2026
- Resume parsing
- Yesfirefishsoftware.com · read 23 Sep 2026
- Search and matching
- Its search tools include Boolean, postcode, skill, certification, profile and keyword searches, saved searches, talent pools and AI candidate matching.firefishsoftware.com · read 8 Oct 2026
- Security
- Firefish says it uses Microsoft Azure, holds Cyber Essentials accreditation, performs annual third-party security scanning and penetration audits, and offers multi-factor authentication.firefishsoftware.com · read 8 Oct 2026
- Support and migration
- The pricing page says customers receive support, training and learning resources, and that its in-house migration team has migrated agencies from more than 50 recruitment CRMs.firefishsoftware.com · read 8 Oct 2026
