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FinalMileOS
What it is
FinalMileOS is a final-mile operations platform for order intake, dispatch, and exception handling, with real-time visibility across those steps. Its dispatch engine assigns drivers to stops using capacity, service windows, location, and real-time conditions; assignments can be flagged for review based on confidence thresholds. The iOS and Android driver app supports offline stop completion, barcode scanning, GPS tracking, proof-of-delivery signatures, geofence auto-arrival, and messaging. A white-label customer portal provides account-scoped live stop tracking, order history, and self-service order entry. The platform parses, validates, and deduplicates EDI 204 load tenders into dispatch-ready orders, and includes invoice delivery, payment recording, write-offs, rate-card matching, and driver pay settlement. A Partner REST API accepts orders and returns shipment status for connections to WMS, TMS, ERP, or shipper systems. Its limit is 60 requests per minute per client IP, and status polling has no delta or webhook mechanism. Pricing is on request.
For and against
For
- Driver app supports offline stop completion
- Customer portal provides live stop tracking
- Dispatch assignments use real-time conditions
- Customer data is isolated per customer database
Against
- API limited to 60 requests per minute per client IP
- Status endpoint has no delta or webhook
- Pricing is on request
The verdict
FinalMileOS covers dispatch, driver workflows, customer tracking, and settlement in one operations platform. Consider the API polling limit and request-based pricing when assessing fit.
Who it suits
It suits courier, distribution, freight, white-glove delivery, and contractor operations seeking dispatch and delivery workflows. It can also fit teams connecting order and shipment-status systems through an API.
On the record
- API access controls
- Partner API keys are scoped to a customer domain, can be revoked and reissued, and may be assigned an optional expiry date.finalmileos.com · read 4 Oct 2026
- API integrations
- The Partner REST API accepts orders and returns shipment status, and is described for connecting WMS, TMS, ERP, or shipper systems.finalmileos.com · read 4 Oct 2026
- API limit
- The Partner API allows 60 requests per minute per client IP, with the limit shared across its endpoints.finalmileos.com · read 8 Oct 2026
- API limits
- The Partner API limit is 60 requests per minute per client IP, and the status endpoint has no delta or webhook mechanism.finalmileos.com · read 4 Oct 2026
- Audit trail
- The maker says actions, status changes, and decisions are recorded permanently in an append-only event log.finalmileos.com · read 8 Oct 2026
- Billing and settlement
- Features include branded invoice delivery, payment recording, write-offs, rate-card matching, and driver pay settlement with a disbursement record.finalmileos.com · read 4 Oct 2026
- Contact
- The site invites visitors to contact FinalMileOS at [email protected] to discuss the platform.finalmileos.com · read 4 Oct 2026
- Customer portal
- The customer portal offers account-scoped live stop tracking, order history, and self-service order entry, with white-labeling.finalmileos.com · read 8 Oct 2026
- Data isolation and audit
- The site states that customer data is isolated in a database per customer and that actions, status changes, and decisions are recorded in an append-only event log.finalmileos.com · read 4 Oct 2026
- Dispatch
- Its dispatch engine weighs driver capacity, service windows, location, and real-time conditions when assigning drivers to stops.finalmileos.com · read 8 Oct 2026
- Driver app
- The first-party iOS and Android app supports offline stop completion, barcode scanning, GPS tracking, proof-of-delivery signatures, geofence auto-arrival, and messaging.finalmileos.com · read 8 Oct 2026
- EDI
- The platform says its built-in parser turns EDI 204 load tenders into validated, deduplicated orders ready for dispatch.finalmileos.com · read 8 Oct 2026
- Integrations
- The Partner REST API connects WMS, TMS, ERP, or shipper systems for order submission and shipment status polling; the API page describes two endpoints and no webhook mechanism.finalmileos.com · read 8 Oct 2026
- Intended users
- The maker describes the product for regional courier networks and national last-mile operations, including high-volume distribution, multi-leg relay, white-glove delivery, and 1099 contractor networks.finalmileos.com · read 8 Oct 2026
- Piece tracking
- The platform tracks individual pieces across drivers, legs, and facilities, recording chain of custody at each transition.finalmileos.com · read 8 Oct 2026
- Purpose
- FinalMileOS describes itself as an operations platform for final-mile delivery, covering order ingestion, dispatch, monitoring, and exception handling.finalmileos.com · read 8 Oct 2026
- Security
- The maker says each customer has a fully isolated database and that API keys are scoped to one customer domain.finalmileos.com · read 8 Oct 2026
- Support
- The site directs visitors to contact FinalMileOS at [email protected].finalmileos.com · read 8 Oct 2026