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Productboard
What it is
Productboard helps product teams gather customer feedback, identify needs, prioritize work, and bring products to market. It centralizes feedback so teams can identify trends, surface frequent requests, and connect insights with feature ideas. Collaborative, contextual roadmaps keep stakeholders informed, while product priorities and objectives can be aligned with business goals. Productboard Spark includes AI-powered capabilities; listed across plans are AI chat, feedback summaries, scheduled tasks, and an MCP server. Integrations include Zendesk, Slack, Intercom, Jira, Azure DevOps, GitHub, Salesforce, Amplitude, Mixpanel, and Google Drive. Productboard offers API v2.0 and a GDPR API for removing customer data. Community and email support are included in every plan; Business adds prioritized email support and Enterprise adds expedited support. Free and Plus allow up to 25 contributors and 500 feedback items, while Business includes unlimited feedback notes and Enterprise unlimited contributors. It is available on web, as an API, and as an extension. A free plan and 14-day trial are listed. Plus costs $19.00 per month billed annually.
For and against
For
- Centralizes feedback and links insights to feature ideas.
- Collaborative roadmaps help keep stakeholders informed.
- AI chat, summaries, scheduled tasks, and MCP server are listed.
- Community and email support are included in every plan.
Against
- Free and Plus plans cap contributors at 25.
- Free and Plus plans cap feedback at 500 items.
- Plus is $19.00 per month billed annually.
The verdict
Productboard combines feedback organization, prioritization, and stakeholder roadmaps with AI capabilities and integrations. Plan limits and support levels vary, so teams should compare those details against their needs.
Who it suits
Productboard suits product teams that need to gather and organize customer feedback, connect insights to feature ideas, and share roadmaps. Its stated audience ranges from fast-scaling startups to enterprise organizations.
Plans and prices
Free
50 AI credits/month · 500 feedback notes · 25 contributors · 1 teamspace
Read 3 Oct 2026 · productboard.com
Plus
250 AI credits maker/month · 500 feedback items · 25 contributors · 1 teamspace
Read 3 Oct 2026 · productboard.com
Business
500 AI credits maker/month · 25 contributors · 2 product portals · unlimited teamspaces
Read 3 Oct 2026 · productboard.com
Enterprise
800 AI credits maker/month · unlimited contributors · unlimited teamspaces · SAML SSO and SCIM
Read 3 Oct 2026 · productboard.com
On the record
- AI
- Productboard Spark includes AI-powered capabilities, and the pricing page lists AI chat, feedback summaries, scheduled tasks, and an MCP server across all plans.productboard.com · read 3 Oct 2026
- API
- Productboard offers API v2.0, an MCP server, and a GDPR API for removing customer data.productboard.com · read 3 Oct 2026
- Audience
- Productboard describes its platform as built for product teams from fast-scaling startups to enterprise organizations.productboard.com · read 3 Oct 2026
- Customer insights
- The platform centralizes product feedback so teams can identify trends, surface top requests, and link insights to feature ideas.productboard.com · read 3 Oct 2026
- Integrations
- Listed integrations include Zendesk, Slack, Intercom, Jira, Azure DevOps, GitHub, Salesforce, Amplitude, Mixpanel, and Google Drive.productboard.com · read 3 Oct 2026
- Plan limits
- The Free and Plus plans include up to 25 contributors and 500 feedback items, while Business includes unlimited feedback notes and Enterprise includes unlimited contributors.productboard.com · read 3 Oct 2026
- Purpose
- Productboard helps teams collect feedback, understand customer needs, prioritize what matters, and bring products to market faster.trust.productboard.com · read 3 Oct 2026
- Roadmaps
- Productboard offers collaborative, contextual roadmaps to keep stakeholders informed and aligned.productboard.com · read 3 Oct 2026
- Security
- The Trust Center lists SOC 2 Type II, CSA, GDPR, CCPA, SIG, PCI, EU-US DPF, ISO 27001:2022, and CASA badges.trust.productboard.com · read 3 Oct 2026
- Security practices
- The Trust Center says Productboard conducts annual third-party penetration tests and weekly application DAST scans.trust.productboard.com · read 3 Oct 2026
- Strategy
- Productboard aligns product team priorities, product objectives, and business goals.productboard.com · read 3 Oct 2026
- Support
- The pricing page includes community and email support in every plan; Business adds prioritized email support and Enterprise adds expedited email support.productboard.com · read 3 Oct 2026
