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ELO eRecords

Stuttgart, Germany

What it is

ELO eRecords manages digital documents, files, and cases, including email associated with a case. Search tools help users locate records and related information. Workflows support signing, reminders, and collaboration between departments, organized around a department or case. A feed provides commenting, posting, and subscription functions for records, files, and cases. Dashboards include reminders and deadline functions, and the system can create structured reports in different views. Permissions and access rights protect confidential records, which are retained according to legal retention periods. ELO says its public administration solution meets the requirements of Germany’s E-Government Act. Example business records include construction, patient, supplier, and customer files. Employees can access records remotely while away from the office. The ELO ECM Suite, which includes ELO business solutions, is offered as cloud, hybrid, or on-premises deployment; ELO eRecords is listed with a hybrid deployment model. The product is available on Android, iOS, web, and Windows. Pricing is on request, and ELO business partners can assist with onboarding and implementation planning.

For and against

For

  • Manages records, files, cases, and related email.
  • Workflows support signing, reminders, and collaboration.
  • Permissions and access rights protect confidential records.
  • Available on Android, iOS, web, and Windows.
  • Supports remote access to records.

Against

  • Pricing is available on request.
  • ELO eRecords is listed with hybrid deployment.
  • ELO states the E-Government Act compliance for its public administration solution.

The verdict

ELO eRecords brings case records, workflows, reporting, and access controls into one records-management solution. Pricing requires a request, and the listed deployment model for the product is hybrid.

Who it suits

ELO eRecords suits organizations that need to manage documents and case-related records, including government and business teams. Examples include construction, patient, supplier, and customer files.

Plans and prices

ELO eRecords

Priced on request

Cloud, managed service, on-premises or private cloud · Pricing requested through demo

Every plan, in full

On the record

Access
ELO describes remote access to records for employees working from home or on the go.elo.com · read 4 Oct 2026
API and extensibility
Public documentation covers the Indexserver event interface, LDAP interface, client event API, apps API guides, plug-ins, scripts and ELO Flows component development.docs.elo.com · read 15 Oct 2026
Business uses
The business records page names construction, patient, supplier, and customer files as example uses.elo.com · read 4 Oct 2026
Client requirements
The ELO Web Client supports current Firefox, Safari, Chrome and Edge desktop browsers, with a stated minimum 1200×700 display.docs.elo.com · read 15 Oct 2026
Collaboration
Users can comment, post and subscribe to records, files and cases through an activity feed.elo.com · read 15 Oct 2026
Company founding
ELO says it was founded in Stuttgart in 1998 by Karl Heinz Mosbach and Matthias Thiele.elo.com · read 15 Oct 2026
Company headquarters and size
LinkedIn lists ELO Digital Office Deutschland headquarters in Stuttgart and a 201–500 employee size range.linkedin.com · read 15 Oct 2026
Company ownership status
Crunchbase describes ELO Digital Office as a private company and lists ELO Digital Office CH AG as a legal entity.crunchbase.com · read 15 Oct 2026
Compliance
ELO states that its records solution supports legal and regulatory compliance requirements.elo.com · read 15 Oct 2026
Customer deployment example
ELO reports that Centro Hospitalar Universitário Lisboa Norte uses digital records management for more than 8,000 patients.elo.com · read 15 Oct 2026
Dashboards
Dashboards include reminders and deadline tracking for administrative work.elo.com · read 15 Oct 2026
Dashboards and reporting
Features include a dashboard with reminder and deadline functions and automatic structured reports with different views.elo.com · read 4 Oct 2026
Deployment
ELO eRecords can operate on-premises, in the cloud or in a hybrid arrangement.elo.com · read 15 Oct 2026
Documentation
ELO publishes documentation for installation, administration, clients, workflows, low-code development, integrations, APIs and scripting.docs.elo.com · read 15 Oct 2026
Integrations
ELO documents integrations for Microsoft 365, Teams, SharePoint, OneDrive, Salesforce, SAP, CMIS and DocuSign.docs.elo.com · read 15 Oct 2026
Licence
ELO eRecords is commercial proprietary software; the brochure identifies ELO product names as registered trademarks and reserves all rights.elo.com · read 15 Oct 2026
Limit: implementation costs
Gartner notes that implementation, support and maintenance can add costs beyond user and module licensing.gartner.com · read 15 Oct 2026
Limit: multilingual score
GetApp shows a 3.0 feature score for multi-language support based on one review.getapp.com · read 15 Oct 2026

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