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Ellie

What it is

Ellie is an AI email assistant that drafts replies from email-thread context and learns tone, sign-offs, and writing patterns from sent mail. Connect a Gmail or Outlook account and Ellie can categorize incoming messages and save suggested replies as drafts for review. It never sends email without the user reviewing and sending it. Website URLs and uploaded PDF, TXT, DOCX, PPTX, or MD files can supply factual context, while roles provide different personas, knowledge bases, and tones for different types of email. Ellie works on the web, through browser extensions, and on Windows; extensions are listed for Chrome, Firefox, and Microsoft Edge, and a native Outlook desktop add-in is available. The free plan permits 10 draft replies a day, one connected account, and one team seat, but excludes auto-drafts. Casual costs $19 a month and Business costs $39 a month; Professional costs $79 a month. Limits and included capabilities vary across plans. Email content is processed by OpenAI and/or Azure OpenAI; Ellie says it does not use email data to train general models.

For and against

For

  • Drafts replies using email-thread context.
  • Learns tone and writing patterns from sent mail.
  • Users review and send every message.
  • Supports Gmail and Outlook.
  • Can use uploaded files and website URLs for context.

Against

  • Free plan has no auto-drafts.
  • Free plan allows 10 replies per day.
  • Email content is processed by OpenAI and/or Azure OpenAI.

The verdict

Ellie combines reply drafting with a review-before-send workflow and options for supplying reference context. The free plan is limited and excludes auto-drafts, so check paid-plan limits if those features matter.

Who it suits

Ellie may suit Gmail or Outlook users who want help drafting replies while retaining control over sending. Roles and added reference materials may help people who use different tones or context for different kinds of email.

Plans and prices

Free

Free

10 draft replies/day · no auto-drafts · 1 connected email account · 1 team seat

Casual

$19a month

25 replies/day · browser extension · 200 sent-email training examples · 1 connected account

Business

$39a month

100 replies/day · auto-draft · auto-categorise · 3 seats included

Professional

$79a month

Unlimited replies/day · up to 3 connected accounts per user · custom team seats

Every plan, in full

On the record

Auto-drafts
When connected to Gmail or Outlook, Ellie reads incoming emails, categorises them, and saves draft replies for review.help.tryellie.com · read 30 Sep 2026
Browser extensions
The download page lists Chrome, Firefox, and Microsoft Edge extensions.tryellie.com · read 30 Sep 2026
Calendar integration
The optional Google Calendar integration is read-only and cannot create, modify, or delete events or send invitations.tryellie.com · read 30 Sep 2026
Data processing
Email content is processed by OpenAI and/or Azure OpenAI, and Ellie says it does not use email data to train general models.tryellie.com · read 30 Sep 2026
Email clients
Ellie supports connected Gmail or Outlook accounts and on-demand drafting in Gmail Web and Outlook Web.help.tryellie.com · read 30 Sep 2026
Email support
Ellie says its support team replies personally by email at [email protected].tryellie.com · read 30 Sep 2026
Encryption
Ellie states that data is encrypted in transit and at rest.help.tryellie.com · read 30 Sep 2026
Google Tasks
Ellie can create follow-up tasks in a Google Tasks list named Ellie when that integration is enabled.tryellie.com · read 30 Sep 2026
Human approval
Ellie never sends an email without the user reviewing and sending it.help.tryellie.com · read 30 Sep 2026
Knowledge Base
Users can add website URLs and upload PDF, TXT, DOCX, PPTX, or MD files for factual context.help.tryellie.com · read 30 Sep 2026
Outlook add-in
Ellie is available as a native Outlook desktop add-in through Microsoft AppSource.tryellie.com · read 30 Sep 2026
Roles
Roles provide different personas, knowledge bases, and tones for different types of email.help.tryellie.com · read 30 Sep 2026
Security review
Ellie says it completed a Google CASA Tier 2 security review and performs regular automated vulnerability scanning.tryellie.com · read 30 Sep 2026
Voice learning
Ellie learns tone, sign-offs, and writing patterns from sent mail.tryellie.com · read 30 Sep 2026
What it does
Ellie is an AI email assistant that drafts replies in your writing style using thread context.help.tryellie.com · read 30 Sep 2026

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