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DispatchTrack
DispatchTrack · Campbell, California, United States · founded 2010
What it is
DispatchTrack is a delivery management system for planning and running last-mile operations. Its routing tools support configurable parameters, multiple depots, equipment and capacity matching, driver skills, and routes that span multiple days. A logistics dashboard shows truck, route, and delivery status, and drivers can receive live navigation. The platform can send delivery updates by text and email and supports two-way customer messaging. Its driver app records proof of delivery with photos, signatures, timestamps, and notes, and can continue working offline before syncing when connectivity returns. DispatchTrack describes API connections with ERP, telematics, and communications platforms, including NetSuite, SAP, Samsara, Geotab, Podium, and Twilio. The default API allowance is 1,000 requests per day and one request per second. It is available on Android, iOS, web, and through an API; the iPhone and iPad app requires iOS 17 or later. Pricing is on request.
For and against
For
- Routing supports multiple depots and multi-day routes.
- Dashboard shows truck, route, and delivery status.
- Driver app records photos, signatures, timestamps, and notes.
- Offline driver app syncs updates when connectivity returns.
- Phone and email support covers onboarding and integrations.
Against
- Pricing is available on request.
- Default API limit is 1,000 requests per day.
- iPhone and iPad app requires iOS 17 or later.
The verdict
DispatchTrack combines route planning, live delivery visibility, customer messaging, and driver proof of delivery. Teams should consider its on-request pricing and default API limits when assessing fit.
Who it suits
DispatchTrack suits furniture retailers, food and beverage distributors, 3PLs, and other delivery businesses managing last-mile operations. It may fit teams that need routing, delivery visibility, and customer updates in one platform.
On the record
- API access
- Yesdispatchtrack.com · read 20 Sep 2026
- API limit
- The API documentation states a default limit of 1,000 requests per day and one request per second.apidocs-lastmile.dispatchtrack.com · read 11 Oct 2026
- Customer communications
- The platform can automate delivery updates by text and email and supports two-way messaging.dispatchtrack.com · read 11 Oct 2026
- Customer notifications
- Yesdispatchtrack.com · read 20 Sep 2026
- Customer updates
- It can automate delivery updates by text and email and supports two-way customer messaging.dispatchtrack.com · read 11 Oct 2026
- Delivery tracking
- The platform tracks vehicles and orders in real time and provides live navigation for drivers.dispatchtrack.com · read 11 Oct 2026
- Dispatch management
- Yesdispatchtrack.com · read 20 Sep 2026
- Driver app
- The driver mobile app supports digital proof of delivery with photos, signatures, timestamps, and notes.dispatchtrack.com · read 11 Oct 2026
- Healthcare compliance
- DispatchTrack says it received HIPAA certification in 2024 and will renew the certificate annually.dispatchtrack.com · read 11 Oct 2026
- Integrations
- DispatchTrack describes API integrations with ERP, telematics, and communications platforms, and names NetSuite, SAP, Samsara, Geotab, Podium, and Twilio among its integrations.dispatchtrack.com · read 11 Oct 2026
- Intended customers
- The company describes serving furniture retailers, food and beverage distributors, 3PLs, and other delivery businesses.dispatchtrack.com · read 11 Oct 2026
- Live delivery tracking
- Yesdispatchtrack.com · read 20 Sep 2026
- Live visibility
- The platform displays the status of trucks, routes, and deliveries in a logistics dashboard.dispatchtrack.com · read 11 Oct 2026
- Mobile access
- The DispatchTrack Mobile app is listed for iPhone and iPad and requires iOS 17 or later.apps.apple.com · read 11 Oct 2026
- Offline operation
- The driver app can continue working without a signal and sync updates when connectivity returns.dispatchtrack.com · read 11 Oct 2026
- Product
- DispatchTrack is a delivery management system that optimizes delivery operations from logistics planning through the last mile.dispatchtrack.com · read 11 Oct 2026
- Proof of delivery
- Drivers can capture proof of delivery with photos, signatures, timestamps, and notes.dispatchtrack.com · read 11 Oct 2026
- Route optimization
- Its route planning tools generate AI-optimized routes and allow users to adjust them with drag and drop.dispatchtrack.com · read 11 Oct 2026
