Decisions

Decisions is meeting management software for recording and transcribing meetings, generating AI summaries, tracking action items, and keeping a searchable archive. Teams can co-author agendas and collaborate on structured meetings stored in Teams; tasks sync to Microsoft Planner with assignees and due dates. It connects with Microsoft 365 apps and services including OneNote, Planner, and SharePoint, and optional AI connectors include Microsoft Copilot, Claude, and ChatGPT. The service is available through Teams, web, desktop, iOS, Android, Outlook, and Word. Meeting content remains in an organization’s Microsoft 365 tenant, while AI processing uses Azure OpenAI with no data retention. Decisions has SOC 2 Type II and ISO 27001:2022 certifications, is GDPR compliant, and is aligned with the EU AI Act. The free plan is for organizations with up to 30 users on their Microsoft 365 tenant and requires no credit card. Paid plans start at $8/user/mo (annual).

Decisions brings meeting capture, structured agendas, summaries, and task tracking into a Microsoft 365-centered workflow. The free plan has a 30-user tenant limit, and paid plans start at $8/user/mo (annual).

Decisions suits organizations using Microsoft 365 that want meeting notes, follow-up tasks, and shared agendas. The free plan is available to organizations with up to 30 users on their Microsoft 365 tenant.

Overview

Decisions is meeting-management software for organizations that already run on Microsoft 365. It is strongest for teams that want agendas, meeting records, and follow-up tasks to remain in that environment; organizations outside that ecosystem have less reason to choose it.

The product covers the meeting cycle from preparation through follow-up, with recording, transcription, summaries, and task tracking. Its Microsoft-centered design is a practical advantage, but the free plan is limited to organizations with up to 30 users on their Microsoft 365 tenant, and every paid tier is priced per user on an annual term.

Key features

Teams can co-author agendas and collaborate on structured meetings stored in Teams. Note templates provide a repeatable starting point, while recording, transcription with speaker labels, and AI summaries help turn discussions into retained meeting material. A searchable archive makes past content easier to retrieve.

Action-item tracking is more useful when tasks have clear owners and deadlines: Decisions syncs tasks to Microsoft Planner with assignees and due dates. It also connects with Microsoft 365 services including OneNote and SharePoint. Optional AI connectors include Microsoft Copilot, Claude, and ChatGPT.

Meeting content remains in the organization’s Microsoft 365 tenant. AI processing uses Azure OpenAI with no data retention. Decisions is SOC 2 Type II and ISO 27001:2022 certified, GDPR compliant, and aligned with the EU AI Act. Those assurances will matter to organizations evaluating meeting data handling, though they do not make the tool a fit for teams that do not use Microsoft 365.

Administrators can deploy Decisions through Microsoft 365 Admin Center without end-user software installation. Users can also install it from the Teams app store; installation is stated to take 30 seconds. Customer support is available by email at [email protected].

Pricing

The free plan costs $0 per user, billed monthly, and includes 100 AI credits per month. It is suitable for smaller organizations evaluating the workflow, but its tenant limit excludes organizations with more than 30 users.

Basic costs $8 per user per month, billed annually, and includes 200 AI credits per month. Business+ costs $15 per user per month, billed annually, with 500 AI credits monthly. Executive costs $29 per user per month, billed annually, and includes unlimited AI credits. The higher tiers principally raise the AI-credit allowance in the published plan details, so teams should weigh that headroom against their expected use rather than assume a broader feature set.

The free start option requires no credit card. Monthly billing has no lock-in and can be canceled anytime; annual billing runs for 12 months and saves up to 20%. The listed paid plan prices are annual-billing rates, so teams choosing monthly flexibility should account for the different billing terms.

Platforms

Decisions is available in Teams, web, desktop, iOS, Android, Outlook, and Word. This breadth supports Microsoft workflows across devices, although its strongest integrations and tenant-based storage still center the product on Microsoft 365.

Who it's for

Decisions is a good match for Microsoft 365 organizations that need structured agendas, searchable meeting records, and Planner-linked follow-up. It is especially relevant when administrators want centralized deployment and meeting content to stay within the organization’s tenant. A smaller team can start free if its tenant has no more than 30 users; larger organizations should plan for a paid tier.

Teams seeking a meeting tool independent of Microsoft 365, or organizations that do not need its capture and task workflow, should compare alternatives before committing to per-user pricing.

Pros and cons

• Pro: Follow-up has ownership and deadlines. Planner sync attaches assignees and due dates to tasks instead of leaving action items as unstructured notes.
• Pro: Meeting content stays in the Microsoft 365 tenant. That is a meaningful fit for organizations consolidating work in Microsoft services.
• Pro: Flexible AI capacity across tiers. Monthly allowances range from 100 credits on Free to unlimited on Executive.
• Con: The free tier has a firm organizational ceiling. Organizations with more than 30 users on their tenant cannot use it.
• Con: Paid rates are annual-billing prices. Monthly billing can be canceled anytime, but the stated $$8 entry price is for annual billing.
• Con: AI credits vary substantially by plan. Teams with heavy AI use may need to move beyond the lowest paid tier to increase the monthly allowance.

Alternatives

Fellow is worth considering for teams wanting a free starting tier that includes five AI notes per user for a lifetime, or that need its broader platform availability, including Mac, Windows, API, and browser extension support.

AgreeDo is another freemium meeting option; its Basic plan allows four meetings per month, three participants per meeting, and one attachment per meeting.

For comparing more products, browse Meeting Management Software or Meeting Notes Software.

Verdict

Choose Decisions if your organization already depends on Microsoft 365 and wants a connected path from structured agendas to recorded, searchable meetings and Planner tasks with owners and deadlines. Its Microsoft integrations, tenant-based storage, and admin deployment make that focus coherent. Look elsewhere if you need a platform-neutral workflow, exceed the free tenant cap, or cannot justify annual per-user pricing and the paid tiers’ AI-credit limits.