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Crazy Egg

Crazy Egg · Redwood City, California, United States · founded 2006

What it is

Crazy Egg is a website analytics platform for examining visitor behavior and conversion activity. Its tools include heatmaps, session recordings, web analytics, A/B testing, popup calls to action, surveys, conversion analytics, and error tracking. Reports can show clicks, scrolling, overlays, confetti, and lists. The Free plan includes Web Analytics, Instant Heatmaps, Conversion Analytics, and website Surveys. Instant Heatmaps are free without website limits and track up to 1,000 sessions per day, retaining 30 days of data. Paid plans are billed annually and start at $29 a month; the 30-day trial requires a credit card. Starter includes 5,000 tracked pageviews, five heatmap reports, and 50 recordings per month. Crazy Egg supports web, API, and extension platforms, with installation integrations including Shopify, WordPress, and Google Tag Manager. When monthly tracking limits are reached, data collection pauses and resumes on the first of the next month. Crazy Egg says it encrypts data and offers tools to mask sensitive fields and anonymize IP addresses.

For and against

For

  • Free plan includes analytics, heatmaps, and surveys.
  • Instant Heatmaps have no website limit.
  • Heatmap reports include five visualization types.
  • Unlimited team members and domains across plans.
  • Sensitive fields can be masked.

Against

  • Paid plans are billed annually.
  • The 30-day trial requires a credit card.
  • Tracking pauses when monthly limits are reached.

The verdict

Crazy Egg combines behavior reports with analytics, surveys, and conversion tools. The free plan includes several core features, while paid plans have annual billing and monthly tracking limits.

Who it suits

It suits website owners, growth marketers, agencies, ecommerce companies, and UX/UI designers who want to review visitor behavior. Its listed audience also includes small businesses, education and lead-generation businesses.

Plans and prices

Starter

$348a year

5,000 tracked pageviews/mo · 5 Heatmap Reports · 50 Recordings/mo · 6 months Recording storage

Plus

$1,188a year

150,000 tracked pageviews/mo · 75 Heatmap Reports · 1,000 Recordings/mo · 2 years Recording storage

Pro

$2,988a year

500,000 tracked pageviews/mo · 100 Heatmap Reports · 5,000 Recordings/mo · 2 years Recording storage

Enterprise

$7,188a year

1,000,000 tracked pageviews/mo · 200 Heatmap Reports · 10,000 Recordings/mo · 2 years Recording storage

Free

Free

Web Analytics · Instant Heatmaps · Conversion Analytics · Surveys

Every plan, in full

On the record

Agency support
Agencies receive priority support from the marketing strategy team at no extra cost.crazyegg.com · read 27 Sep 2026
Annual billing
All paid plans are billed annually and have no overage charges.crazyegg.com · read 27 Sep 2026
API
Crazy Egg provides an API for creating and updating heatmaps and viewing results in other applications.crazyegg.com · read 28 Sep 2026
Company experience
Crazy Egg says it has helped businesses optimize for more than 20 years.crazyegg.com · read 27 Sep 2026
Website adoption
More than 449,000 websites use or trust Crazy Egg worldwide.crazyegg.com · read 27 Sep 2026
Core features
It provides heatmaps, recordings, web analytics, A/B testing, popup CTAs, surveys, conversion analytics, and error tracking.crazyegg.com · read 28 Sep 2026
Limit behavior
When monthly tracking limits are reached, data collection pauses and resumes on the first of the next month.crazyegg.com · read 27 Sep 2026
Free heatmaps
Instant Heatmaps are free forever with no credit card or website limits.crazyegg.com · read 27 Sep 2026
Free plan features
The Free plan includes Web Analytics, Instant Heatmaps, Conversion Analytics, and website Surveys.crazyegg.com · read 27 Sep 2026
Free session limit
Instant Heatmaps track up to 1,000 sessions per day and retain 30 days of data.crazyegg.com · read 27 Sep 2026
Heatmap types
Heatmap types include Click, Scroll, Confetti, Overlay, and List.crazyegg.com · read 27 Sep 2026
Hosting and resilience
Crazy Egg stores data in the United States on Amazon Web Services, uses replication across data centers, and performs daily, weekly, and monthly backups.support.crazyegg.com · read 28 Sep 2026
Installation
Installation uses one code snippet in the website head, requires no technical knowledge, and is described as taking three minutes.crazyegg.com · read 28 Sep 2026
Integrations
Supported installation integrations are Drupal, Google Tag Manager, Joomla, Magento, Segment, Shopify, Squarespace, Wix, and WordPress.crazyegg.com · read 28 Sep 2026
Mobile capture
Yescrazyegg.com · read 21 Sep 2026
Monthly session limit
50crazyegg.com · read 21 Sep 2026
Outbound integrations
Conversion and survey notifications can be sent by email, Slack, API endpoint, or Zapier, and Crazy Egg integrates with Google Analytics 4 for A/B-test traffic data.crazyegg.com · read 28 Sep 2026
Platform integrations
Installation integrations include Drupal, Google Tag Manager, Joomla, Magento, Segment, Shopify, Squarespace, Wix, and WordPress.crazyegg.com · read 27 Sep 2026

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