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CollaborateMD

Plans and prices

Core

Priced on request

150 MB document storage · custom report builder · unlimited ERA auto-posting · unlimited real-time eligibility

Optimize

Priced on request

200 MB document storage · Report Snap and Share · Level 2 claim scrubbing/follow-up · unlimited USPS address scrubbing

Pro

Priced on request

1 GB document storage · enhanced print statements · unlimited eClaim attachments/paper claims · phone and SMS reminders

Medical Billing Package

Priced on request

125+ reports · preferred EHR interface and first tax-ID setup included · payment portal and plans · unlimited users

MDTech charge capture interface

Free

Mobile charge capture

CollaborateMD WebAPI interface

Priced on request

Custom EHR/EMR integration

Preferred Partner Interfaces

Free

Preferred EHR/EMR interfaces

Quest Diagnostics or LabCorp interface

$2,500one-time

Laboratory interface

MediMobile interface

$2,500one-time

Mobile charge capture

Every plan, in full

On the record

API
The WebAPI supports custom integrations priced from $0 to $5,000 depending on scope.collaboratemd.com · read 15 Oct 2026
API documentation
The HL7 guide documents HTTPS authentication, session cookies, patient A04/A08 messages and P03 claim messages.collaboratemd.com · read 15 Oct 2026
BBB complaints
BBB lists two complaints in the previous three years, including allegations of failed claims, billing disputes and inadequate support.bbb.org · read 15 Oct 2026
Billing workflow
The platform covers scheduling, claims, denials, payment posting and reporting in connected workflows.collaboratemd.com · read 15 Oct 2026
Claims clearinghouse
Its built-in clearinghouse validates, scrubs, submits and tracks claims inside the billing workflow.collaboratemd.com · read 15 Oct 2026
Company facts
LinkedIn lists CollaborateMD by EverHealth as an Orlando company founded in 1999 with 11–50 employees.linkedin.com · read 15 Oct 2026
Compliance
CollaborateMD says it is a Level 2 PCI-DSS self-certified service provider and maintains a HIPAA business-associate agreement.collaboratemd.com · read 15 Oct 2026
Eligibility
Real-time eligibility verification is included and unlimited in the Core plan.collaboratemd.com · read 15 Oct 2026
ERA automation
Core includes unlimited electronic remittance advice with automatic posting.collaboratemd.com · read 15 Oct 2026
Hosting
The product is delivered as a cloud service; reviewed pages provide no self-hosting deployment.collaboratemd.com · read 15 Oct 2026
Integrations
Standard and custom HL7 interfaces connect with systems such as Practice Fusion, Nexus Clinical and Alleva.collaboratemd.com · read 15 Oct 2026
Lab integrations
Official materials list Quest Diagnostics, LabCorp and LabDAQ laboratory integrations.collaboratemd.com · read 15 Oct 2026
Legal entity
The privacy policy identifies the operator as CollaborateMD, Inc., located at 111 N Magnolia Avenue, Suite 1100, Orlando, Florida.collaboratemd.com · read 15 Oct 2026
Licence
The customer agreement describes the service as proprietary and prohibits resale, sublicensing, reverse engineering and derivative works.collaboratemd.com · read 15 Oct 2026
Limit: automation
GetApp reviewers cite limited automation, occasional slowness and an unintuitive interface in some workflows.getapp.com · read 15 Oct 2026
Limit: mobile
TechRadar reports no mobile apps and browser-only access.techradar.com · read 15 Oct 2026
Limit: payment fees
Capterra reviewers complain that the Global Payments portal imposes unnecessary fees and lacks payment-provider choice.capterra.com · read 15 Oct 2026
Limit: pricing transparency
TechRadar criticizes opaque pricing and describes plans as custom quote based.techradar.com · read 15 Oct 2026

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