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Office Ally Practice Mate
Brentwood, Tennessee, United States
What it is
Office Ally Practice Mate is a web-based medical practice management system for scheduling patients, confirming insurance, managing accounts, and tracking the revenue cycle. It is intended for independent practices and small groups, including providers with multiple specialties. Scheduling supports provider, location, and resource calendars, with daily, weekly, and monthly views for multiple providers and locations. The free plan includes appointment scheduling, patient billing, configurable superbills, a patient ledger, and reports. The system also lists eligibility verification, payment posting, coding support, patient payments, and ERA auto-posting. Practice Mate requires a computer that meets system requirements and broadband internet, and business data is stored on Office Ally’s off-site servers. Add-ons include Insurance Discovery FC, Intake Pro, Patient Payments powered by Stripe, Patient Ally, Reminder Mate, and Statement Mailing. Patient Ally lets patients access lab results and clinical notes, exchange messages and appointment requests, and submit intake documents that sync to Practice Mate and EHR. Transactional fees may apply, including charges for certain claims and eligibility transactions.
For and against
For
- Free plan includes scheduling, billing, superbills, ledger, and reports
- Calendars support multiple providers and locations
- Patient Ally supports messaging and appointment requests
- Support Suite and public workflow classes are available
Against
- Broadband internet and a compatible computer are required
- Business data is stored on Office Ally’s off-site servers
- Transactional claim and eligibility fees may apply
The verdict
Practice Mate combines scheduling and practice-management functions in a free plan, with optional add-on services. Users should account for its internet and system requirements and the possibility of transactional fees.
Who it suits
Practice Mate suits independent medical practices and small groups, including providers with multiple specialties. It is designed for practices needing scheduling, billing, and revenue-cycle tools.
Plans and prices
Practice Mate
Transactional fees may apply · Appointment scheduling · Patient billing · Configurable superbills
Read 29 Sep 2026 · cms.officeally.com
On the record
- Claim fees
- The data sheet lists no cost for electronic participating claims, a $44.95 monthly non-participating claim processing fee per unique Tax ID and Rendering NPI combination when such claims are submitted, and $0.75 per claim for claims that must be printed and mailed.cms.officeally.com · read 29 Sep 2026
- Claims
- The data sheet says users agree to submit claims electronically through Office Ally for carriers on its payer list.cms.officeally.com · read 29 Sep 2026
- Company
- Office Ally says it has built its healthcare technology portfolio since 2000 and serves providers, independent physician associations, and organizations of all sizes.cms.officeally.com · read 29 Sep 2026
- Eligibility fees
- Eligibility and benefits transactions cost $10.00 for 1–100 transactions per account in a month and $0.10 for each additional transaction.cms.officeally.com · read 29 Sep 2026
- Integrations
- Office Ally lists Insurance Discovery FC, Intake Pro, Patient Payments powered by Stripe, Patient Ally, Reminder Mate, and Statement Mailing as add-on services for Practice Mate.cms.officeally.com · read 29 Sep 2026
- Intended users
- Office Ally describes Practice Mate as suitable for independent practices and small groups, including providers with multiple specialties.cms.officeally.com · read 29 Sep 2026
- Patient portal
- Patient Ally lets patients access lab results and clinical notes, exchange messages and appointment requests, and submit intake documents that sync to Practice Mate and EHR 24/7.cms.officeally.com · read 29 Sep 2026
- Platform and storage
- Practice Mate is web-based, requires a computer meeting system requirements and broadband internet, and stores business data on Office Ally’s off-site servers.cms.officeally.com · read 29 Sep 2026
- Privacy agreement
- The data sheet says exchanges of protected health information are governed by a mutually executed Business Associate Agreement or Office Ally’s standard agreement if none is in effect.cms.officeally.com · read 29 Sep 2026
- Purpose
- Practice Mate is a scalable medical practice management system for scheduling patients, confirming insurance, managing accounts, and tracking the revenue cycle.cms.officeally.com · read 29 Sep 2026
- Scheduling
- Its scheduling tools support provider, location, and resource calendars, daily, weekly, and monthly views, and multiple providers and locations.cms.officeally.com · read 29 Sep 2026
- Security
- The Practice Mate data sheet says Office Ally manages security controls using industry standards and HIPAA best practices, including unique user IDs and password controls.cms.officeally.com · read 29 Sep 2026
- Support
- Office Ally provides a Support Suite and live virtual Practice Mate public classes covering billing and accounting workflows.support.officeally.com · read 29 Sep 2026
