Tebra

Tebra combines electronic health records, billing, scheduling, marketing, and patient communication for independent healthcare practices. Its EHR includes charting, scheduling, electronic prescribing, electronic labs, and telehealth. Billing tools support claim creation and submission, eligibility checks, denial management, payment posting, and patient billing. Patient Experience features can include online scheduling, automated reminders by text, email, or phone, digital intake forms, secure messaging, and a patient portal. AI tools cover clinical notes, patient calls, billing claim review, and drafting responses to patient reviews. Tebra describes integrations for labs, imaging centers, e-prescribing networks, PDMPs, insurance payers, and payment processing. It is cloud-based, with a web platform, a desktop Practice Management application, and a mobile app listed for iPhone and iPad; the platform list also names Android, Windows, and API access. Telehealth is not supported in the mobile app, though video appointments can be joined through a mobile browser. Plans are paid and priced per provider, with listed monthly prices from $$199 to $$799.

Tebra brings clinical records, billing workflows, and patient communication into one cloud-based platform for independent practices. Its mobile telehealth limitation and per-provider plan pricing are important considerations.

Tebra is aimed at independent healthcare practices, including physician, non-physician, and therapy practices. Practices seeking a combined clinical, billing, and patient-engagement platform may find its listed functions relevant.

Tebra is a cloud platform for independent medical, therapy, and other healthcare practices that want clinical, financial, and patient-facing work in one system. It is strongest for practices adopting a broad operating platform rather than a single-purpose billing or scheduling tool. The trade-off is provider-based pricing and a mobile app that cannot host telehealth visits.

Overview

Created in 2021 through the combination of Kareo and PatientPop, Tebra unifies an EHR with billing, scheduling, marketing, and patient communication. That scope can reduce handoffs between clinical and administrative teams, particularly in smaller independent practices. A practice seeking only revenue-cycle services or an EHR may find the wider bundle unnecessary.

The service is cloud-based, receives automatic updates, and does not require on-premise infrastructure. Tebra identifies HIPAA safeguards, HITRUST CSF, and an AICPA service auditor examination among its security assurances. Integrations span laboratories, imaging centers, e-prescribing networks, prescription drug monitoring programs, insurance payers, and payment processors.

Key features

The EHR provides charting, scheduling, electronic prescribing, electronic labs, and telehealth. Billing workflows cover claim creation and submission, eligibility checks, denial management, payment posting, and patient billing, giving practices a connected path from encounter to payment.

Patient Experience tools add online scheduling, digital intake forms, secure messaging, a patient portal, and automated reminders by text, email, or phone. Those features can reduce manual appointment and intake work while giving patients several communication channels. Online payments and recurring appointments are also supported.

AI tools assist with clinical notes, patient calls, billing-claim review, and drafting responses to patient reviews. They are useful as workflow aids, but practices should still apply their own clinical, financial, and communications judgment.

Tebra provides a 24/7 virtual assistant and lists Customer Care phone hours from Monday through Friday, 5 AM to 4 PM Pacific Time. The mobile app does not support telehealth directly; users can join a video appointment through a mobile browser instead. That distinction matters for clinicians or patients expecting a full in-app visit experience.

Pricing

Tebra is paid software with entry pricing advertised from $49 per month, while the published provider plans below show the cost of its principal packages. There is no free plan, and prices are charged per provider.

The low-volume tiers are aimed at practices submitting no more than 100 claims monthly; higher-volume practices need standard tiers. Automation plans cost more because they add patient-engagement capabilities, so a practice that already has those tools may prefer Essentials. Therapist, non-physician, and physician categories make the schedule more targeted, but per-provider billing can become substantial as a practice grows.

Platforms

Tebra offers Android, iOS, web, Windows, and API access. Its web platform is cloud-based, and a desktop Practice Management application is available. The mobile listing covers iPhone and iPad, but telehealth requires a mobile browser rather than the app itself.

Who it's for

Independent physician, non-physician, and therapy practices are the clearest fit. Tebra makes sense when one vendor should cover EHR work, claims and payments, scheduling, patient intake, reminders, and communication. Practices needing a narrowly focused billing product, or those that require app-native mobile telehealth, should look elsewhere.

Pros and cons

Pros

• Broad workflow coverage: EHR, billing, scheduling, patient engagement, and payments share one platform.
• Useful patient-facing automation: Digital intake, reminders, online scheduling, messaging, and a portal reduce routine contact work.
• Practice-specific tiers: Physician, therapist, and non-physician plans, plus a 100-claim low-volume option, align pricing with practice type and activity.
• Cloud and integration reach: Automatic updates and connections to clinical, payer, and payment networks avoid on-premise maintenance.

Cons

• Per-provider expense: Published plans run from $199.00 to $799 a month, making multi-provider deployment costly.
• Low-volume ceiling: The low-volume tiers are limited to 100 or fewer claims per month.
• Incomplete mobile telehealth: Video visits cannot be started in the mobile app and require a browser.
• Bundling may be excessive: Single-function practices may pay for capabilities they do not need.

Alternatives

For a broader directory of billing options, see Medical Billing Software and Revenue Cycle Management Software. Practices prioritizing appointment workflows can review Medical Appointment Scheduling Software.

• Nextech is a paid option for iOS, macOS, web, and Windows; choose it when that platform mix better matches your environment.
• Oracle Health Revenue Cycle is a paid Android, API, iOS, and web product with custom Oracle pricing; consider it when an Oracle Health purchase is preferred.
• theBillingBridge is a free Android, API, and iOS option; it suits readers who need a no-cost alternative.
• eClinicalWorks Revenue Cycle Management charges priced on request, billed as 2.9% of practice collections, with no start-up costs; choose it when percentage-based RCM pricing fits.
• ModMed Revenue Cycle Management offers a tailored paid service for Android, iOS, and web.
• PracticeSuite Medical Billing provides custom paid pricing across Android, iOS, Linux, macOS, web, and Windows.
• RXNT Medical Billing is a paid Android, iOS, and web product priced by demo or quote.
• athenaCollector is another paid Android, iOS, and web option.

Verdict

Choose Tebra if your independent practice wants EHR, billing, scheduling, and patient engagement connected under one cloud service, and its provider-based plans fit your volume. Look elsewhere if you need only one function, want a free product, or require telehealth fully inside a mobile app.