BizPlus IVR

Plans and prices

Every plan, in full

On the record

Agent softphone

Agents use a browser WebRTC softphone with screen-pop, dispositions, hold, transfer and conference controls.landmarksol.com · read 15 Oct 2026

AI voice bots

Voice bots provide self-service for order status, balance checks and appointments, with transfer to an agent.landmarksol.com · read 15 Oct 2026

Automation

AI voice bots provide speech-driven self-service for order status, balance enquiries and appointment booking, with handoff to an agent.landmarksol.com · read 30 Sep 2026

Availability

The product page states 99.95% platform availability and lists a 99.95% SLA for Enterprise.landmarksol.com · read 30 Sep 2026

Availability claim

The product page advertises 99.95% platform availability and an Enterprise 99.95% SLA.landmarksol.com · read 15 Oct 2026

Call flows

Its drag-and-drop IVR designer supports nested menus, time-of-day rules, holiday handling and fallback paths.landmarksol.com · read 30 Sep 2026

Deployment

Enterprise pricing lists on-premise or private-cloud deployment, while the softphone runs in a browser.landmarksol.com · read 15 Oct 2026

Deployment and support

Enterprise includes on-premise or private-cloud deployment and 24×7 NOC support; standard cloud setup is described as going live in two to three working days.landmarksol.com · read 30 Sep 2026

Go-live timing

A standard cloud setup is said to take two to three working days; toll-free numbers and dedicated SIP trunks typically take one to two weeks.landmarksol.com · read 15 Oct 2026

Industries

The stated target sectors are healthcare, BFSI, education, e-commerce, real estate, travel, logistics and government helplines.landmarksol.com · read 15 Oct 2026

Integrations

Listed connectors include BizPlus CRM, Trio HIMS, BizPlus ERP, Salesforce, Zoho, Freshdesk, WhatsApp Business, Google Sheets, webhooks and Power BI.landmarksol.com · read 15 Oct 2026

Limit: company scale

A Glassdoor reviewer describes Landmark Techedge as a small-scale unit.glassdoor.co.in · read 15 Oct 2026

Limit: compensation

A Glassdoor reviewer complains that pay is lower than comparable employers.glassdoor.co.in · read 15 Oct 2026

LinkedIn company size

LinkedIn lists Landmark Techedge Pvt. Ltd. as a privately held software-development company with 51–200 employees.in.linkedin.com · read 15 Oct 2026

LinkedIn employee listing

The LinkedIn company page showed 86 associated employees when opened.in.linkedin.com · read 15 Oct 2026

LinkedIn founded year

LinkedIn lists the company as founded in 2003, which differs from Landmark's own 2013 founding date.in.linkedin.com · read 15 Oct 2026

LinkedIn headquarters

LinkedIn places the company headquarters in Pune, Maharashtra, India.in.linkedin.com · read 15 Oct 2026

Live wallboard

Supervisors can view queue depth, service level, abandonment, agent state and historical trends in real time.landmarksol.com · read 15 Oct 2026

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