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- Clayfin Channel Analytics
On the recordRead 10 Oct 202625 facts
Clayfin Channel Analytics
Chennai, Tamil Nadu, India
On the record
- Alerts and monitoring
- Listed capabilities include real-time alerts, event-based triggers, campaign response tracking, and service behaviour monitoring.clayfin.ai · read 10 Oct 2026
- Banking focus
- Clayfin says Channel Analytics helps banks identify journey friction and understand customer movement across banking relationships.clayfin.ai · read 10 Oct 2026
- Certification
- Clayfin’s story page says the company achieved ISO/IEC 27001 certification and identifies ISO 27001:2022.clayfin.ai · read 10 Oct 2026
- Compliance
- Clayfin Platform describes itself as RBI, SEBI, and GDPR-ready and lists immutable audit logs, backup, restore, and disaster recovery.clayfin.ai · read 9 Oct 2026
- Core systems
- Clayfin says it integrates with Finacle, Temenos, Oracle FLEXCUBE, and legacy cores.clayfin.ai · read 9 Oct 2026
- Customer insights
- It lists customer behaviour tracking, journey visibility, channel usage insights, customer segmentation, and drop-off and friction analysis.clayfin.ai · read 10 Oct 2026
- Dashboards
- It offers executive dashboards, channel performance views, journey analytics, customer engagement reporting, and role-based visualization.clayfin.ai · read 10 Oct 2026
- Data integration
- Clayfin Platform describes real-time hooks into core banking systems and streaming analytics data to warehouses and lakes.clayfin.ai · read 10 Oct 2026
- Deployment detail
- The platform’s cognitive layer is described as bank-owned and run on-prem, with models hosted inside the bank perimeter.clayfin.ai · read 9 Oct 2026
- Implementation support
- Clayfin says it works with banks to shape questions, connect data, configure views, and make Channel Analytics useful to the teams that need it.clayfin.ai · read 9 Oct 2026
- Integration
- Clayfin Platform lists real-time hooks into core banking systems and integrations for lending, deposits, cards, credit bureaus, KYC providers, and analytics data stores.clayfin.ai · read 9 Oct 2026
- Intended users
- The page identifies product, service, marketing, leadership, and digital banking teams as users of its analytics and views.clayfin.ai · read 10 Oct 2026
- Platform dependency
- Channel Analytics runs on Clayfin Platform, combining journey data, customer behaviour, channel activity, and business context in one connected view.clayfin.ai · read 9 Oct 2026
- Platform integration
- Channel Analytics runs on Clayfin Platform, which the company says connects journey data, customer behaviour, channel activity, and business context.clayfin.ai · read 10 Oct 2026
- Platform security
- Clayfin Platform lists zero-trust networking, secret rotation, HSM-backed keys, and continuous vulnerability scanning among its security capabilities.clayfin.ai · read 9 Oct 2026
- Pricing
- The product page directs interested customers to talk to Clayfin and does not state a price.clayfin.ai · read 10 Oct 2026
- Purpose
- Clayfin Channel Analytics brings customer behaviour together across mobile, web, branch, and assisted channels for banking teams.clayfin.ai · read 10 Oct 2026
- Reported outcome
- The product page reports that a leading bank reduced digital account-opening abandonment by 46% after using the analytics to identify journey friction.clayfin.ai · read 9 Oct 2026
