Carpetan

Carpetan is a web-based platform for carpet and rug cleaning businesses, tracking orders from customer contact through pickup, cleaning, delivery, and payment. Orders pass through stages such as registration, pickup, measurement, cleaning, readiness for delivery, and completion. Customer records include contact details, address history, and order history. Drivers can see assigned tasks, navigate to addresses, contact customers, and confirm work in the mobile app. Businesses can configure automatic SMS notifications for order stages and organize routes by zone, including multiple pickups or deliveries. Carpetan tracks payments per order and reports revenue, order volume, driver productivity, and customer return rate. Drivers can view loaded tasks with a weak signal, but need internet to sync and confirm completions; the platform does not require GPS tracking. The maker offers Android APK downloads for Carpetan Driver and Carpetan Mobile, while its driver app page also lists Android and iOS availability. The free plan allows 50 orders per month, one driver, and one admin plus one worker account. Paid plans start at €50 a month for Pro, which allows up to 150 orders monthly and two drivers.

Carpetan brings order tracking, driver tasks, route planning, and business reporting together for cleaning operations. The free tier has a 50-order monthly allowance, while Pro starts at €50 a month.

Carpetan suits carpet and rug cleaning companies managing pickup-and-delivery work, drivers, and daily routes. The free plan may suit a small operation within its monthly order and user limits.

Carpetan is an operations platform built around the order flow of carpet and rug cleaners. It suits pickup-and-delivery teams that need to coordinate customers, drivers and daily jobs in one system. Its specialist workflow is the draw; monthly order and seat limits, plus internet-dependent task syncing, set the boundaries.

Overview

Orders move from registration through pickup, measurement and cleaning to delivery. Customer records retain contact details, address history and prior orders, while payment tracking and business reports cover revenue, order volume, driver productivity and customer return rate. That joined-up view is useful for managing repeat business and day-to-day operations, rather than just taking bookings.

The office can view pending and completed driver tasks, but Carpetan does not require GPS tracking. Businesses that need live driver location visibility should look elsewhere.

Key features

Customer updates and driver tasks

Automatic SMS notifications can be triggered at configured order stages, helping teams keep customers informed without manually sending every routine update. The monthly message allowance varies by plan, so high-volume operations should weigh that cap against their customer-update needs.

Drivers can see assigned pickups and deliveries, navigate to addresses, contact customers and confirm tasks in the mobile app. Loaded tasks remain viewable with a weak signal, but drivers need an internet connection to sync and confirm completions. That makes reliable connectivity important for closing out work in the field.

Routes and reporting

Route planning can group work by zone and order multiple stops logically. It is included in Pro+ and Enterprise, not Pro, so smaller teams can start with navigation while route organization is a reason to move up a tier. Reporting adds measures of revenue, order volume, driver productivity and customer return rate; Auto route + reports is specified for Pro+ and Enterprise.

Security and privacy

Carpetan says it uses Firebase cloud infrastructure and encrypts data in transit and at rest, with access restricted to authorized account users. Its privacy policy says data is retained only as long as needed to provide the service and meet contractual or legal requirements.

Pricing

The free plan costs nothing and allows 50 orders per month, with the Driver app, 1 driver, and 1 admin + 1 worker account. It is a practical entry point for a small operation, but its order ceiling and single-driver allowance limit room to grow.

• Pro — €50 a month: 150 orders and 20 SMS per month, Driver app, 2 drivers, Navigation, 1 admin + 1 worker, and email support. It raises capacity but does not include route planning.
• Pro+ — €120 a month: 350 orders and 70 SMS per month, Driver app, 4 drivers, Route planning, Auto route + reports, AI chat + order verification, 1 admin + 2 workers, and email support. This is the first tier for teams needing planned routes and the listed automation and reporting package.
• Enterprise — €200 a month: 700 orders and 200 SMS per month, Driver app, 8 drivers, Route planning, Auto route + reports, Online orders, AI order processing, AI chat + order verification, 1 admin + 5 workers, and WhatsApp + email support. Its higher caps and added online-order and support options suit larger teams.

Order and SMS allowances rise with each paid tier, as do driver and worker account limits. A business should compare expected monthly volume and staffing with those caps before choosing; the plan details do not state a trial period or renewal terms.

Platforms

Carpetan is web-based, with Android and iOS availability. The maker offers Android APK downloads for Carpetan Driver and Carpetan Mobile; the driver app page also lists Android and iOS.

Who it's for

Carpetan is aimed at carpet and rug cleaning companies, especially pickup-and-delivery operators coordinating drivers and daily routes. It is a closer operational fit for those businesses than a general booking product. It is less suitable for teams that need GPS-based fleet tracking or cannot depend on an internet connection to confirm completed tasks.

Pros and cons

• Pro: Order stages, customer history, payments and business reporting sit in one workflow, supporting a clear view of jobs and repeat customers.
• Pro: Driver tasks and configurable SMS updates connect field work with customer communication.
• Pro: Route planning and larger monthly allowances are available as the operation grows into higher tiers.
• Con: The free plan stops at 50 orders per month and one driver, which can quickly constrain a busy pickup-and-delivery team.
• Con: GPS tracking is not required, so task status is not a substitute for live vehicle location.
• Con: Drivers need internet access to sync and confirm task completion, even if they can view previously loaded tasks with a weak signal.

Alternatives

For a broader comparison, see Carpet Cleaning Software.

• MioCommerce is worth considering if a business wants a website and appointment-booking focus; its Essentials plan is $19 a month billed annually for 1 user and 20 booked appointments per month.
• Calday fits service providers looking for booking tools, with a free plan covering 1 service, up to 100 clients and 1 integration; PRO is $12 a month.
• Fieldified is an alternative for teams prioritizing scheduling, invoicing, CRM and reporting, with certain usage limits on its free plan.
• Fieldorbit offers a free basic plan with 10 jobs per month, making it an option for very low-volume job management.
• Formitize may suit businesses seeking modular field-service software; its plan is $29.99 a month per user, with Australian prices excluding GST.
• ServiceOS uses custom pricing based on operation size, monthly order volume and required advanced functionality.
• OctopusPro has a Starter plan at $36.25 a month for owner-operators, including 1 admin and 1 fieldworker.
• ServiceMonster offers a Basic plan at $79.99 a year with annual billing for 1 user license, or $99.99 a month with monthly billing for 1 user license.

Verdict

Carpetan is a strong fit for carpet and rug cleaners who need orders, driver work, customer updates and reporting organized around pickup and delivery. Its strongest reason to choose it is that this specialist workflow scales from a free tier to route planning and higher team limits. Look elsewhere if live GPS tracking is essential, field staff often work offline, or the monthly caps do not match the business's order and staffing needs.