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ServiceOS
London, UK
What it is
ServiceOS brings booking, client and job management, field operations, payments, invoicing, and customer communication into one platform for service businesses. Customers can schedule appointments at any time against real-time availability. For field teams, it supports scheduling and dispatch, GPS tracking, route planning, job-progress monitoring, and technician utilization. Payments and invoices can be automated, and clients can prepay and leave tips. A Pro App is available for field agents, while customers can use a separate app to manage bookings and subscriptions. Business owners can view real-time analytics for sales, profits, cash flow, and overall performance. Listed integrations include Google, Facebook, Xero, WhatsApp, Apple Pay, Stripe, Trustpilot, Zoom, GetResponse, and DocuSign; APIs and native connections extend to payment, communication, CRM, and accounting systems. ServiceOS states that its SaaS platform is certified to ISO/IEC 27001:2022. The company offers onboarding, configuration help, technical assistance, and role-tailored training. Pricing is on request and varies with operational needs and scale; a free demo is offered without commitment or a credit card.
For and against
For
- Customers can book using real-time availability.
- Field tools include GPS tracking and route planning.
- Clients can prepay and leave tips.
- Real-time analytics cover sales, profits, and cash flow.
- Free demo requires no commitment or credit card.
Against
- Pricing is available on request.
- It is paid software.
The verdict
ServiceOS combines customer booking and business administration with field-team scheduling and tracking. Pricing is customized, so prospective customers can request details and use the free demo to review the platform.
Who it suits
ServiceOS is designed for trades, home service contractors, beauty and wellness professionals, and other service delivery businesses. It may suit teams managing recurring jobs, technician schedules, and routes alongside customer bookings.
Plans and prices
Personalized pricing
based on operation size · monthly order volume · required advanced functionality
Read 1 Oct 2026 · serviceos.com
On the record
- Analytics
- The platform provides real-time analytics for sales, profits, cash flow, and business performance.serviceos.com · read 1 Oct 2026
- API connectivity
- ServiceOS integrates with third-party systems through APIs and native integrations, including payment, communication, CRM, and accounting systems.serviceos.com · read 1 Oct 2026
- Booking
- Customers can schedule appointments 24/7 using real-time availability.serviceos.com · read 1 Oct 2026
- Company history
- ServiceOS says it created a simple CRM in 2014 and launched the first iteration of ServiceOS in 2015.serviceos.com · read 1 Oct 2026
- Custom pricing
- ServiceOS says customers pay for the functionality they use and offers flexible pricing based on operational requirements and scale.serviceos.com · read 1 Oct 2026
- Demo terms
- The company offers a free demo with no commitment and no credit card required.serviceos.com · read 1 Oct 2026
- Field operations
- The platform supports scheduling, dispatching, GPS tracking, route optimization, job progress monitoring, and technician utilization.serviceos.com · read 1 Oct 2026
- Integrations
- Listed integrations include Google, Facebook, Xero, WhatsApp, Apple Pay, Stripe, Trustpilot, Zoom, GetResponse, and DocuSign.serviceos.com · read 1 Oct 2026
- Mobile apps
- ServiceOS offers a Pro App for field agents and a customer app for managing bookings and subscriptions.serviceos.com · read 1 Oct 2026
- Payments
- ServiceOS automates payments and invoicing and lets clients prepay and leave tips.serviceos.com · read 1 Oct 2026
- Product scope
- ServiceOS provides online booking, field service management, client management, payment collection, invoicing, job management, and automated customer communication in one platform.serviceos.com · read 1 Oct 2026
- Security certification
- ServiceOS states that its SaaS platform is certified to ISO/IEC 27001:2022 for design, development, and support.serviceos.com · read 1 Oct 2026
- Support
- ServiceOS provides structured onboarding, configuration support, ongoing technical assistance, and role-tailored training.serviceos.com · read 1 Oct 2026
- Target customers
- The product is designed for trades, home service contractors, beauty and wellness professionals, and other service delivery businesses.serviceos.com · read 1 Oct 2026
