CareVoyant

CareVoyant is a cloud-based platform for home care agencies, coordinating intake, authorizations, scheduling, clinical documentation, electronic visit verification, billing, and payroll. It supports private duty nursing, non-medical personal care, HCBS, home health, and pediatric home care under shared patient and employee records. Scheduling includes hour-, shift-, and visit-based views, split shifts, shift offers, differentials, overtime, and staff matching by distance, availability, skills, and patient preferences. Clinical tools cover point-of-care documentation, OASIS, eMAR, eTAR, electronic care flow sheets, and alerts for missed medications, treatments, interventions, or measurements. Billing supports Medicare, Medicaid, insurance, and private pay, with claims in 1500, UB, or paper invoice formats and a configurable claim scrubber. Listed EVV and payroll interfaces connect to external systems, and a general ledger interface transfers mapped entries to accounting software. Employee portal access is available on iOS and Android, with web also listed. Reports can be scheduled and saved in several file formats. Pricing is on request; a free demo is available through sales.

CareVoyant brings scheduling, clinical records, EVV, billing, and payroll coordination into one platform for home care agencies. Agencies should contact sales for a demo and pricing details.

CareVoyant describes its fit as multi-service, multi-state, and mid-size to enterprise home care agencies. It may suit agencies handling complex billing, multiple locations, or customized workflows.

CareVoyant is a cloud-based operations and clinical platform for home care agencies coordinating multiple service lines. It is best suited to mid-size and enterprise organizations managing complex staffing, billing, or workflows across locations. Its main strength is bringing those processes together; buyers should weigh that breadth against custom pricing and the need to contact sales.

Overview

The platform supports private duty nursing, non-medical personal care, HCBS, home health, and pediatric home care. Intake, authorizations, scheduling, clinical documentation, EVV, billing, and payroll share one system, with services tied to a patient record and workforces organized around an employee record. That shared structure is useful when an agency serves the same population through different care lines; a smaller, single-service provider may find less reason to adopt such a wide-ranging system.

Key features

Scheduling and workforce coordination

Schedulers can work in hour-, shift-, or visit-based views, handle split shifts and shift offers, and account for differentials and overtime. Matching staff by distance, availability, skills, and patient preferences gives agencies several practical criteria for assigning care. Availability management and a caregiver mobile app complement the employee portal, which works on iOS and Android phones.

Clinical documentation and EVV

Point-of-care documentation, OASIS, eMAR, eTAR, and electronic care flow sheets serve varied clinical workflows. Alerts for missed medications, treatments, interventions, or measurements can help bring omissions to staff attention. The EVV interface connects with Sandata, HHAeXchange, Netsmart, Tellus, CareBridge, and state-designated aggregators, a useful range for agencies whose verification requirements depend on state or payer.

Billing, payroll, and reporting

Billing covers Medicare, Medicaid, insurance, and private pay, with claims in 1500 and UB formats or paper invoices. A configurable claim scrubber adds a review step before submission. Payroll interfaces include ADP, Paychex, QuickBooks, GP Dynamics, and earned wage access providers; the general ledger interface can transfer entries to accounting software and map accounts by service, location, and payer. Scheduled reports can be sent to selected users and saved as PDF, CSV, Excel, TIFF, or XML files.

Portals and support

Family and employee portals are described as HIPAA compliant and secure, and families can use HIPAA-compliant CV Secure Messaging. Phone support runs Monday through Friday, 7:00 AM–6:00 PM CST; the support portal and knowledge base are available 24/7. That combination offers round-the-clock self-service resources, but phone assistance is limited to weekday hours.

Pricing

CareVoyant Home Care Software has custom pricing; contact CareVoyant for a demo and pricing. The company offers a free demo through its sales team, but that is not a free software plan or a stated-duration trial. Because no price or usage tiers are given, agencies should request a quote against their service mix, locations, and workflow needs before comparing costs.

Platforms

CareVoyant is listed for Android, iOS, and web. The employee portal is usable on iOS and Android phones, alongside the caregiver mobile app.

Who it's for

CareVoyant is aimed at multi-service, multi-state, mid-size to enterprise agencies, especially those dealing with multiple locations, complex billing, or customized workflows. Agencies that need linked clinical, scheduling, EVV, and financial operations across care programs are the clearest fit. Providers seeking a narrow scheduling tool or a publicly priced option may prefer to compare alternatives first.

Pros and cons

• Pros: One patient and employee record across supported service lines can reduce the need to manage those operations in separate systems.
• Pros: Scheduling combines multiple views and assignment criteria with support for split shifts, overtime, and differentials.
• Pros: Clinical documentation, EVV connections, billing, payroll interfaces, and general-ledger mapping cover a broad operational span.
• Cons: Custom pricing and a sales-led demo mean buyers cannot assess software cost from a published plan price.
• Cons: Phone support is confined to weekday hours, even though the support portal and knowledge base remain available 24/7.

Alternatives

For a narrower comparison, browse Home Care Scheduling Software. Choose HHAeXchange if a freemium option and a no-fee state-sponsored provider portal matter more than CareVoyant's broad service coverage. Alora Home Care is another paid option with pricing based on agency users or patient count and a written quote. Consider ANKOTA for home care, EVV, I/DD, adult day, and self-direction programs. AxisCare offers quote-based plans for small, medium, and enterprise agencies. Birdie may suit buyers who want a paid plan with a free trial and per-recording-hour pricing. CareCade has published monthly plans, including Grow at $300 a month for up to 50 clients and unlimited staff. CareConnect EVV offers a Starter plan at $299 a month for up to 10 active clients, plus a $1,000 implementation and onboarding fee. Caregiver Scheduling is another paid option with a free trial.

Verdict

CareVoyant is a strong candidate for mid-size and enterprise home care agencies that need shared operations across care types, clinical work, verification, billing, and payroll. Its integrated scope is the chief reason to choose it; custom pricing and sales-led evaluation are the chief reasons to look elsewhere if cost transparency or a simpler, narrower tool is the priority.