Breeze
What it is
Breeze is a web-based review management service built first for multi-location restaurant groups. It combines public reviews, profile issues, location context, ownership, and follow-up in one workflow. Its queue prioritizes low ratings, sensitive themes, and unanswered reviews across locations. Teams can generate response drafts using the review, restaurant context, and a selected tone, then edit and approve them while keeping a person in control of public replies. Head office can compare unanswered reviews, response habits, recurring themes, and follow-up by location. Important issues can receive an owner, status, context, and next step. Breeze connects to Google Business Profile through OAuth 2.0 to discover accounts and locations a signed-in user may manage. That connection does not publish replies, edit profile information, or import Google performance data. Visibility offerings include Pulse, Self-service, Full Breeze, and a scoped pilot, with pricing provided on request.
For and against
For
- Prioritizes unanswered and sensitive reviews
- Keeps human approval for public replies
- Compares performance across locations
- Assigns ownership and next steps
- Supports multi-location workflows
Against
- Google connection cannot publish review replies
- Does not import Google performance data
- Pricing is available on request
- No listed security certification
The verdict
Breeze organizes review responses and location follow-up while preserving human approval. Confirm the Google integration limits and request pricing for the workflow and locations you need.
Who it suits
Breeze suits restaurant groups and other multi-location organizations such as hotels, retail chains, local service brands, and healthcare clinics. It is useful for teams that need review triage, controlled responses, and location-level follow-up.
Plans and prices
Pulse
Free visibility diagnostic · Review, listing, search, AI-answer, and menu visibility assessment · Nearby-competitor snapshot
Read 20 Sep 2026 · breeze.io
Self-service
Restaurant visibility profile · Owned page builder and templates · Proof wall · Weekly visibility checklist
Read 20 Sep 2026 · breeze.io
Full Breeze
Includes self-service features · Weekly fixes across pages, listings, FAQs, reviews, and social proof · Competitor tracking · Monthly proof report
Read 20 Sep 2026 · breeze.io
Scoped pilot
Price depends on locations and configured workflow · scope and price agreed before work starts · pilot expansion is a separate decision
Read 4 Oct 2026 · breeze.io
On the record
- Certifications
- Breeze does not claim SOC 2, ISO 27001, HIPAA, PCI DSS, or another security certification unless an applicable audit or attestation is completed and published.breeze.io · read 4 Oct 2026
- Deletion
- Breeze says it will complete data deletion within 30 days of a valid request, subject to stated exceptions.breeze.io · read 4 Oct 2026
- Google connection limits
- The current Google connection does not publish review replies, edit profile information, or import Google Business Profile performance data.breeze.io · read 4 Oct 2026
- Google integration
- The current Google Business Profile connection uses OAuth 2.0 to discover accounts and locations the signed-in user may manage.breeze.io · read 4 Oct 2026
- Human approval
- Teams can edit and approve response drafts, and the current workflow keeps a person in control of public replies.breeze.io · read 4 Oct 2026
- Issue ownership
- Important issues can have an owner, status, context, and next step so teams can follow up instead of relying on alerts alone.breeze.io · read 4 Oct 2026
- Location performance
- Head office can compare unanswered reviews, response habits, recurring themes, and follow-up by location.breeze.io · read 4 Oct 2026
- Purpose
- Breeze brings public reviews, visible profile issues, location context, ownership, and rechecks into one operating workflow.breeze.io · read 4 Oct 2026
- Response drafts
- Breeze prepares review responses using the review, restaurant context, and a tone chosen by the team.breeze.io · read 4 Oct 2026
- Review queue
- The review workflow prioritizes low ratings, sensitive themes, and unanswered reviews across locations.breeze.io · read 4 Oct 2026
- Security
- Breeze says website and application traffic uses HTTPS and that production secrets are stored in managed environment bindings rather than source code.breeze.io · read 4 Oct 2026
- Support
- Early product and customer conversations are handled directly by the founder through the contact page.breeze.io · read 4 Oct 2026
- Who it serves
- Breeze is built first with multi-location restaurant groups, and its site also names hotels, retail chains, local service brands, and healthcare clinics.breeze.io · read 4 Oct 2026
