On the recordRead 8 Oct 202613 facts
BPAI
HSR Layout, Bengaluru, Karnataka, India
Plans and prices
Starter
₹1,999a month
1 website · Up to 3 team members · 2 connected inboxes · 1,000 AI responses/month
Read 8 Oct 2026 · bpai.in
Growth
₹4,999a month
Up to 3 websites · Up to 10 team members · 5 connected inboxes · 5,000 AI responses/month
Read 8 Oct 2026 · bpai.in
Scale
Priced on request
Custom websites and team size · Custom inboxes and AI capacity · Agreed conversation history · Custom integration and rollout planning
Read 8 Oct 2026 · bpai.in
On the record
- AI and human control
- Teams can use automatic AI replies, Review mode, or human takeover with conversation context.bpai.in · read 8 Oct 2026
- AI usage limit
- Starter includes 1,000 and Growth includes 5,000 AI responses per month, shared across workspace inboxes and team members; unused responses do not roll over.bpai.in · read 8 Oct 2026
- CRM and actions
- Configured tools, CRM links and approved actions can support leads, tickets, bookings, forms and business-specific follow-up, subject to connected systems.bpai.in · read 8 Oct 2026
- Free offer conditions
- The three-month offer requires business approval, starts at first workspace activation, and does not automatically convert to paid service.bpai.in · read 8 Oct 2026
- Inbox channels
- BPAI supports configured web chat, WhatsApp, email and other supported inbox connections; channel setup may require provider accounts, permissions and configuration.bpai.in · read 8 Oct 2026
- Integrations
- BPAI offers website integrations for WordPress, WooCommerce and Shopify; WooCommerce uses the WordPress plugin, while Shopify uses a provider app and Theme App Extension.bpai.in · read 8 Oct 2026
- Intended customers
- BPAI says it currently focuses on growing Indian service businesses, beginning with property, hospitality, facility services and education workflows.bpai.in · read 8 Oct 2026
- Maker
- BPAI is built by BrightPath Technology and Services Pvt Ltd in Bengaluru.bpai.in · read 8 Oct 2026
- Purpose
- BPAI combines customer conversations, AI assistance, team ownership and configured business actions in a support-operations layer that works with an existing CRM or business system.bpai.in · read 8 Oct 2026
- Security
- BPAI describes role-assigned workspace access, distinguishable anonymous and signed-in visitors, and business-configurable AI review or takeover; it states that it does not claim unconfirmed certifications or controls.bpai.in · read 8 Oct 2026
- Support
- Starter includes guided setup and standard support, Growth includes guided setup and priority support, and Scale support scope is agreed separately.bpai.in · read 8 Oct 2026
- Third-party charges
- WhatsApp/Meta, messaging-provider and other third-party charges are separate, including during the free period.bpai.in · read 8 Oct 2026
