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BotSailor
Rajshahi, Bangladesh
What it is
BotSailor is an AI-powered customer engagement and automation platform for sales, support, marketing, and commerce. It brings WhatsApp, Facebook Messenger, Instagram, Telegram, and Website Chat into conversational workflows. Specialized AI agents can use business knowledge, route conversations, collect information, trigger automations, call APIs, and hand chats to people. Visual chatbot flows, broadcasts, follow-up sequences, lead capture, social automation, and an omni-channel shared inbox support ongoing engagement. Teams can review customer information, conversation history, labels, assignments, and notes when taking over. Shopify, WooCommerce, and Salla connections support product discovery, cart recovery, order notifications, payment journeys, and post-purchase support. Integrations include Google Sheets, webhooks, WPForms, Elementor, Google Forms, HTTP API, Shopify, and WooCommerce. The REST API covers messaging, subscribers, flows, accounts, catalogs, labels, sequences, and AI integration with API-key authentication. BotSailor also offers white-label and reseller solutions. A free plan costs nothing; paid plans are listed from $14.99/mo.
For and against
For
- AI agents can route, collect information, and trigger automations
- Shared inbox supports human conversation handoff
- Commerce connections include Shopify, WooCommerce, and Salla
- REST API covers messaging, catalogs, and AI integration
- Free plan includes 200 subscribers and 200K AI tokens monthly
Against
- Free plan is limited to 200 subscribers
- Free plan includes 200K AI tokens per month
- Third-party messaging providers may charge separately
- Paid plans are billed monthly
The verdict
BotSailor combines multi-channel messaging, AI agents, automation workflows, commerce connections, and team handoff in one platform. The free tier provides a starting point, while subscriber and token limits shape how larger operations use it.
Who it suits
BotSailor suits businesses and agencies managing customer conversations across social, messaging, website, and commerce channels. Its white-label and reseller options also address entrepreneurs and SaaS businesses.
Plans and prices
Free
200 subscribers · 200K AI tokens/month · AI Agent · message credit
Read 15 Oct 2026 · botsailor.com
Premium 1K
1K subscribers · 2M AI tokens/month
Read 15 Oct 2026 · botsailor.com
Premium 2K
2K subscribers · 2M AI tokens/month · team member · Shopify & WooCommerce
Read 15 Oct 2026 · botsailor.com
Premium 1K Quarterly
1K subscribers · 2M AI tokens/month
Read 15 Oct 2026 · botsailor.com
Premium 1K Yearly
1K subscribers · 2M AI tokens/month
Read 15 Oct 2026 · botsailor.com
Premium 100K Yearly
100K subscribers · 2M AI tokens/month
Read 15 Oct 2026 · botsailor.com
Premium 500 (Pro)
500 subscribers · 2M AI tokens/month · Team Member · Shopify & WooCommerce
Read 30 Sep 2026 · botsailor.com
Premium 1K (Pro)
1K subscribers · 2M AI tokens/month
Read 30 Sep 2026 · botsailor.com
Premium 2K (Pro)
2K subscribers · 2M AI tokens/month
Read 30 Sep 2026 · botsailor.com
On the record
- AI agents
- Specialized agents can use business knowledge, route conversations, collect data, trigger flows, call APIs and hand chats to human staff.botsailor.com · read 15 Oct 2026
- API
- The REST API supports messaging, subscriber management, chatbot flows, team and reseller accounts, catalogs, labels, sequences, and AI integration, with API-key authentication.botsailor.com · read 30 Sep 2026
- API extensibility
- The API is intended for custom CRM, ecommerce and SaaS integrations and supports GET and POST requests.botsailor.com · read 15 Oct 2026
- API scope
- Documented endpoints cover WhatsApp messages and media, bot flows, subscribers, labels, sequences, custom fields, team members, catalogs, orders and BotSailor AI.botsailor.com · read 15 Oct 2026
- Automation
- The platform provides visual chatbot flows, broadcasts, follow-up sequences, lead capture, social automation, and a unified team inbox.botsailor.com · read 30 Sep 2026
- Changelog update
- On 11 October 2026 BotSailor added multiple API keys, access control, key disabling and key deletion.botsailor.com · read 15 Oct 2026
- Channels
- Supported conversational channels are WhatsApp, Facebook Messenger, Instagram, Telegram, and Website Chat.botsailor.com · read 30 Sep 2026
- Commerce
- BotSailor connects Shopify, WooCommerce, and Salla for product discovery, cart recovery, order notifications, payment journeys, and post-purchase support.botsailor.com · read 30 Sep 2026
- Company address
- LinkedIn gives the primary location as 247 Gonok Para, Rajshahi, Rajshahi 6100, Bangladesh.linkedin.com · read 15 Oct 2026
- Company fact
- LinkedIn lists the maker as BotSailor Limited, a partnership founded in 2022 with headquarters in Rajshahi, Bangladesh and 11–50 employees.linkedin.com · read 15 Oct 2026
- Documentation depth
- The legacy help center lists 93 Bot Channel articles, 39 Integration articles, 21 Reseller articles and additional billing, widget and broadcasting content.botsailor.com · read 15 Oct 2026
- Drip campaigns
- Timed sequences can run on WhatsApp, Messenger, Instagram and Telegram inside or outside the 24-hour window.botsailor.com · read 15 Oct 2026
- Ecommerce automation
- Shopify, WooCommerce and Salla connections support product discovery, catalog commerce, cart recovery, payments, order updates and post-purchase support.botsailor.com · read 15 Oct 2026
- Free plan limits
- The Free plan includes 200 subscribers and 200K AI tokens per month; the pricing page labels it "$0 Forever."botsailor.com · read 30 Sep 2026
- GetApp pricing
- GetApp lists Premium at $6.99 per month and Agency at $89 per month, with a free version and no stated free-trial availability.getapp.com · read 15 Oct 2026
- Human handoff
- Teams can take over conversations through the shared inbox and access customer information, conversation history, labels, assignments, and notes.botsailor.com · read 30 Sep 2026
- Integrations
- The integrations catalog lists services including Google Sheets, Shopify, WooCommerce, Zapier, n8n, Twilio, Stripe, PayPal, Mailchimp, HubSpot, Telegram, WhatsApp and HTTP API.botsailor.com · read 15 Oct 2026
- Knowledgebase status
- The newer knowledgebase says it is under development while directing users to the legacy help center.botsailor.com · read 15 Oct 2026
