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BoomTown

BoomTown · Murray, Utah, United States · founded 2006

What it is

BoomTown offers real estate technology for lead generation, IDX websites, lead management, and CRM. Its plans include Launch for 2 users, Core for 5 users, and Grow for 10 or 25 users. Advance lists multi-MLS support, centralized reporting across offices, networked websites, custom listing sets, and accountability dashboards. Success Assurance has a Concierge team that monitors lead behavior and engages leads; the help center says new leads are contacted within 90 seconds. Marketing Central supports Facebook and Instagram ad campaigns, budget setting, and campaign reporting. Users can build drag-and-drop landing pages and use or create campaign templates. BoomTown NOW is a mobile app for following up with leads by calls, emails, and texts, with activity synced to lead profiles. The CRM is also accessible through desktop and mobile web browsers. BoomTown lists integration partners including Google Calendar, Mojo Dialer, BombBomb, dotloop, RPR, and others, though some integrations are unavailable on certain platforms or to specific roles. Pricing is on request.

For and against

For

  • Concierge team reaches out to new leads within 90 seconds.
  • Mobile app supports calls, emails, and texts to leads.
  • Marketing Central supports Facebook and Instagram campaigns.
  • Free training courses are offered for Core, Grow, and Advance users.

Against

  • Pricing is available on request.
  • Some integrations are unavailable for certain platforms or roles.
  • Additional users are listed at $35 per active user, with possible platform variation.

The verdict

BoomTown combines lead management with marketing and follow-up tools, including a dedicated mobile app. Teams should review the stated plan user counts, integration availability, and possible added-user fees when assessing fit.

Who it suits

BoomTown suits real estate teams looking for lead capture, CRM, marketing, and lead follow-up tools. Its plan descriptions provide user counts for Launch, Core, and Grow, with office and reporting features listed for Advance.

Plans and prices

Launch

$1,000a month

Limited advanced features · Higher setup fee

Grow

$1,300a month

Higher cost · No custom integrations

Advance

$1,500a month

Most expensive plan · Intended for large teams

Core

Priced on request

Up to 5 agents · Custom drip campaigns · Bulk email and text

Every plan, in full

On the record

Acquisition
Inside Real Estate announced its acquisition of BoomTown on January 20, 2023, describing BoomTown as serving more than 100,000 real-estate professionals.prweb.com · read 14 Oct 2026
Additional-user fee
The billing FAQ lists an additional-user fee of $35 per active user above the number included in the CRM license, and says it may vary by platform.support.boomtownroi.com · read 9 Oct 2026
API Nation
API Nation provides bidirectional BoomTown syncs with other applications, with configurable field mappings, filters and schedules from five minutes to several days.support.boomtownroi.com · read 14 Oct 2026
Billing
The billing FAQ says recurring invoices may include the monthly license fee, MLS vendor fees, add-on products, integration fees, advertising, and additional-user fees.support.boomtownroi.com · read 9 Oct 2026
Billing extras
Invoices can include MLS vendor fees, add-on products, paid training, integration fees, advertising spend, management fees and $35 per extra active user.support.boomtownroi.com · read 14 Oct 2026
Company profile
LinkedIn lists BoomTown as a privately held software-development company founded in 2006, headquartered in Charleston, South Carolina, with 201–500 employees.linkedin.com · read 14 Oct 2026
Database management
Users can sort, filter, segment, tag, bulk-email, add leads to drip campaigns and transfer multiple leads between team members.boomtownroi.com · read 14 Oct 2026
Documentation and support
The Help Center lists 19 integration articles and provides product help content, while BoomTown advertises onboarding, training, support and success-strategy teams.support.boomtownroi.com · read 14 Oct 2026
IDX websites
Its website builder supports block-editor page creation, themes, MLS listing data, property comparisons, school ratings, price history, mortgage calculations and e-alerts.boomtownroi.com · read 14 Oct 2026
Integration availability
BoomTown notes that some integrations are unavailable on certain platforms or to specific user roles.support.boomtownroi.com · read 9 Oct 2026
Integrations
Official integration partners include Google Calendar, Mojo Dialer, BombBomb, dotloop, RPR, CallAction, Spacio, Zapier, RealSynch, API Nation, Agent Legend and Vulcan7.support.boomtownroi.com · read 14 Oct 2026
Landing pages
Users can build drag-and-drop landing pages and create or use templates for marketing campaigns.boomtownroi.com · read 9 Oct 2026
Lead follow-up
Success Assurance uses a Concierge team to monitor lead behavior and engage leads; the help center says the team reaches out to new leads within 90 seconds.support.boomtownroi.com · read 9 Oct 2026
Lead qualification
BoomTown websites collect qualification details such as location, price range, timeline and whether a prospect has another home to sell.boomtownroi.com · read 14 Oct 2026
Lead routing
The CRM can distribute leads by round robin, agent-on-duty or an ISA-first workflow.boomtownroi.com · read 14 Oct 2026
Legal entity
BBB identifies the business as BoomTown ROI, LLC, an LLC started February 16, 2006, with a Charleston address and 402 employees listed.bbb.org · read 14 Oct 2026
License model
The platform terms keep all platform intellectual property with BoomTown and prohibit resale, sublicensing, modification, reverse engineering and decompilation.boomtownroi.com · read 14 Oct 2026
Limit: cost and trial
TechRadar says BoomTown is expensive, has no free trial and requires at least $1,000 per month in advertising budget in addition to platform fees.techradar.com · read 14 Oct 2026

The review

Overview

BoomTown brings real estate lead generation, property search, IDX websites, and CRM tools together for agents and brokerages managing incoming prospects. It suits teams that want marketing and follow-up in the same platform, especially those that value rapid outreach to new leads. Its broad workflow comes with custom pricing and potential fees beyond the license, so buyers should weigh team size and total cost before committing.

Key features

Lead response: Success Assurance has a Concierge team monitor lead behavior and reach out to new leads within 90 seconds. That can help teams respond promptly to new interest, while the CRM and agents remain central to managing the continuing relationship.

Campaigns and landing pages: Marketing Central supports Facebook and Instagram ads, with tools to set budgets and review campaign reporting. Drag-and-drop landing pages and templates help teams create campaign destinations without building each page from scratch. These tools are most useful to teams that plan to run social campaigns and want lead capture connected to their real estate workflow.

Mobile follow-up: BoomTown NOW supports calls, emails, and texts and syncs with lead profiles. Agents can follow up away from a desk; browser access to the CRM offers another route on desktop or mobile. Supported browsers include Firefox, Chrome, Edge, and Safari.

Integrations: Partners include Google Calendar, Mojo Dialer, BombBomb, dotloop, RPR, CallAction, Spacio, Zapier, RealSynch, API Nation, Agent Legend, and Vulcan7. Because some integrations depend on platform or user role, teams should verify that the connections they need are available to their intended users.

Pricing

BoomTown uses paid, custom pricing, so buyers need a quote to compare the license cost. The plans differ in stated user counts and, at the higher end, brokerage capabilities:

  • Launch: custom pricing for 2 users, a fit for a small team starting with BoomTown's real estate workflow.
  • Core: custom pricing for 5 users, giving a larger team more included seats.
  • Grow: custom pricing for 10 or 25 users, for teams that need a larger seat allowance.
  • Advance: custom pricing with multi-MLS support, centralized reporting across offices, networked websites, custom listing sets, and accountability dashboards. Those brokerage-oriented tools make it the clearest fit for organizations coordinating multiple offices or MLSs.

For Launch, Core, and Grow, the smaller included user counts can suit compact teams but may require a move to a larger plan as staffing expands. The billing FAQ lists a $35 additional-user fee per active user above the CRM license allowance, and says the fee may vary by platform. Recurring invoices may also include MLS vendor fees, add-on products, integration fees, advertising, and additional-user fees, so the license alone may not represent the full bill.

Platforms

BoomTown is available on Android, iOS, and the web. The dedicated BoomTown NOW app handles mobile lead follow-up, while the CRM also works in desktop and mobile browsers.

Who it's for

BoomTown is best suited to real estate teams that want lead capture, IDX-based property search, marketing, and follow-up tools in one system. The 2-user Launch plan may fit a small operation; the larger user counts and Advance's multi-office tools serve teams with broader staffing or brokerage needs. Solo agents or budget-conscious buyers may find custom pricing and possible added fees harder to assess upfront.

Pros and cons

  • Pro: Lead generation, IDX websites, CRM, and lead management sit within one real estate platform, reducing the need to assemble those core functions separately.
  • Pro: Concierge outreach within 90 seconds gives teams a defined rapid-response component for new leads.
  • Pro: BoomTown NOW syncs calls, emails, and texts with lead profiles, supporting follow-up away from the office.
  • Con: Custom pricing makes it difficult to compare plan costs before requesting a quote.
  • Con: Included user counts are capped by plan, and additional active users may incur a fee that varies by platform.
  • Con: Integration access can vary by platform and user role, which may complicate a team's intended setup.

Alternatives

For a broader comparison of site-focused options, browse Real Estate Website Builders; for tools centered on contact and deal workflows, see Real Estate CRM Software.

  • Zenu is another paid option across Android, iOS, and web, with a CRM-only plan and an all-in-one plan that adds a premium website, sales trust, e-marketing, and phone and email support.
  • Placester may suit agents seeking an active agent site at $5 a month per active site, with a free trial; the charge applies to launched agent websites and is prorated for time used.
  • Luxury Presence offers a Launch plan on a 12-month agreement, with monthly billing starting when the website goes live and a one-time setup fee that varies by plan and brokerage partnership.
  • RealFoyer may suit buyers who want a known entry price: its Starter plan is $39 a month, billed monthly, and includes 1,000 RF Credits per month; it also offers a free trial.
  • Brivity is another paid real estate platform, with custom-priced plans for teams ranging from up to 2 users to larger groups.
  • CINC is another paid option with custom-priced plans spanning solo users through teams of 50 or more.
  • iHOUSEweb may be worth comparing for its free trial and Agent Pro plan at $149.98 a month; some MLSs charge additional fees.
  • Real Geeks offers a Platform plan at $399 a month with 2 users included and commitment terms of 6 months, 12 months, or annual.

Verdict

BoomTown is a strong fit for real estate teams that want lead generation, IDX property tools, campaign support, CRM follow-up, and rapid Concierge outreach under one roof. The integrated workflow is its central reason to choose it. Look elsewhere if upfront price clarity or predictable per-user costs matter more: BoomTown requires custom pricing, limits included seats by plan, and may add fees for extra users, MLS services, advertising, or other items.

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