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Baselane Rent Collection
New York, New York, United States
What it is
Baselane Rent Collection automates rent invoices, reminders and late fees, then assigns payments to the relevant property and tenant. Tenants can pay one-time or recurring rent through a portal using ACH, debit cards or credit cards. ACH payments incur a $2 fee, which landlords may cover or pass to tenants; card payments add a 3.49% tenant fee. Standard processing takes five business days, while Baselane Smart users receive rent in two business days. The service supports multiple properties and units, with rent schedules for each unit, and provides ledgers and rent rolls organized by tenant, property or unit. Landlords can report tenants’ on-time payments to credit bureaus. Through Livble, tenants can pay in installments while landlords receive rent in full. QuickBooks and Xero sync are listed. The free Core plan includes automated rent, reminders and late fees. Smart costs $20 per month on an annual plan and adds two-day deposits, advanced automations, priority support and shared access. Baselane is available on Android, iOS and the web.
For and against
For
- Free Core plan includes rent automation.
- Supports one-time and recurring tenant payments.
- Organizes ledgers by tenant, property or unit.
- On-time rent reporting to credit bureaus.
Against
- ACH payments incur a $2 fee.
- Card payments add a 3.49% tenant fee.
- Standard processing takes five business days.
The verdict
Baselane combines rent workflows with payment tracking across properties and units. Landlords should account for payment fees and compare standard processing with Smart’s two-business-day deposits.
Who it suits
Baselane Rent Collection suits real estate investors and operators managing rental properties, including multi-property and short-, mid- or long-term rentals. Its ledgers and rent rolls may help landlords tracking payments across units.
Plans and prices
Core
Banking · bookkeeping · automated rent collection · mobile app
Read 14 Oct 2026 · baselane.com
Smart
Core features · 2-day deposits · AI tagging · advanced rules
Read 14 Oct 2026 · baselane.com
On the record
- API availability
- A third-party API directory reports that Baselane has no first-party public developer API, SDK or API reference.apis.io · read 14 Oct 2026
- Audience
- Baselane describes its intended customers as real estate investors and operators, including multi-property, short-term, mid-term, and long-term rental investors.baselane.com · read 29 Sep 2026
- Automated rent collection
- Landlords can automate invoices, reminders and late fees, with transactions assigned to the relevant tenant and property.baselane.com · read 14 Oct 2026
- Banking partner
- Baselane states it is a financial technology company, not an FDIC-insured bank, and that its banking services are provided by Thread Bank, Member FDIC.baselane.com · read 29 Sep 2026
- Bookkeeping automation
- Transactions can be automatically categorized by property and category, with Smart adding AI tagging and rule-based automation.baselane.com · read 14 Oct 2026
- Company facts
- LinkedIn lists Baselane as founded in 2020, headquartered in New York and employing 51–200 people.linkedin.com · read 14 Oct 2026
- Company legal name
- Baselane’s legal entity is Skylight Financial Services Inc., and banking services are provided through Thread Bank, Member FDIC.baselane.com · read 14 Oct 2026
- Deposit timing
- Standard rent processing takes five business days, while Smart users receive deposits in two business days.baselane.com · read 14 Oct 2026
- Funding and ownership
- Crunchbase lists Baselane as a private Series B company with 12 investors, including Thomvest Ventures and Matrix, and 51–100 employees.crunchbase.com · read 14 Oct 2026
- Hosting model
- Baselane’s terms prohibit hosting, reselling, reverse engineering or scraping the service, indicating a proprietary hosted product without self-hosting.baselane.com · read 14 Oct 2026
- Integrations
- Baselane lists QuickBooks and Xero synchronization and supports external-account connections through Plaid.baselane.com · read 14 Oct 2026
- iOS requirements
- The App Store listing supports iPhone and iPad, requires iOS/iPadOS 16.4 or later, and supports Apple-silicon Macs running macOS 12 or later.apps.apple.com · read 14 Oct 2026
- Licence
- Baselane is described by an API directory as commercial software rather than open-source software.apis.io · read 14 Oct 2026
- Limit: mobile functionality
- Reviewers report that the mobile app has fewer capabilities than the desktop site and that mobile check-deposit images can require repeated attempts.play.google.com · read 14 Oct 2026
- Limit: property-management scope
- The Close says Baselane lacks full lease creation, applications, maintenance, inspections and advanced tenant communications found in broader property-management suites.theclose.com · read 14 Oct 2026
- Limit: support friction
- Trustpilot’s review summary mentions long phone holds, chat redirection and backend delays; the page says only 33% of negative reviews received replies.trustpilot.com · read 14 Oct 2026
- Mobile availability
- Baselane provides iOS and Android apps, but new accounts cannot be created directly in the mobile apps.support.baselane.com · read 14 Oct 2026
- Multi-unit support
- Baselane supports multiple properties and units, with one or more rent schedules for each unit.baselane.com · read 29 Sep 2026
The review
Overview
Baselane Rent Collection is a rent-payment and tracking service for property owners and rental operators, particularly those managing multiple rentals. Its automated collection and portfolio records are the draw; the trade-offs are payment fees and a paid plan for two-business-day deposits.
Key features
Collection and payment costs
Landlords can automate invoices, reminders, and late fees, while tenants pay once or on a recurring schedule through a portal. ACH costs $2 per payment, which the landlord can cover or pass along; card payments add a 3.49% tenant fee. Those costs make ACH the more predictable option, especially for tenants who would otherwise pay rent by card.
Standard processing takes 5 business days. Smart shortens that to 2 business days, which may matter to landlords who depend on timely access to rent, but the faster deposits require an annual paid plan. With Livble, landlords can receive rent in full while tenants pay installments.
Records and reporting
Baselane supports multiple properties and units, with one or more rent schedules for each unit. Tenant ledgers and rent rolls organize payment and lease details by tenant, property, or unit, giving multi-property operators a practical way to follow collections across a portfolio. Baselane also says landlords can automatically report tenants’ on-time payments to credit bureaus.
Connections and safeguards
QuickBooks and Xero sync support bookkeeping workflows, while Baselane says it works with Unit, Stripe, and Plaid for payment processing and bank connections. The company says it requires multi-factor authentication, encrypts data in transit and at rest, and conducts independent security audits. Baselane is a financial technology company, not an FDIC-insured bank; its banking services are provided by Thread Bank, Member FDIC.
Pricing
Core costs nothing and includes banking and bookkeeping essentials, automated rent, reminders, and late fees, with no monthly account maintenance. It is the sensible starting point for landlords who can accept standard 5-business-day processing and do not need Smart’s added access or support.
Smart costs $20 a month, billed on an annual plan, and includes all Core features plus 2-day rent deposits, advanced automations, priority support, and shared access. It suits operators who value quicker access to rent or need shared access; those who only need automated collection may find the annual commitment difficult to justify. Tenant fees remain relevant on either plan: ACH is $2 per payment, which the landlord may cover or pass to tenants, and card payments carry a 3.49% tenant fee. A 30-day trial is available.
Platforms
Baselane offers Android, iOS, and web access. Support is available Monday through Friday, 9am–7pm ET, and Saturday and Sunday, 9am–5pm ET; phone support runs weekdays from 9am–6pm ET.
Who it's for
Baselane targets real estate investors and operators, including owners of multi-property, short-term, mid-term, and long-term rentals. Its schedules, ledgers, and rent rolls are most useful when a landlord needs to keep tenants and payments organized across multiple units. A small landlord with little need for portfolio records or faster deposits may have less reason to move beyond Core.
Pros and cons
- Pros: Automated invoices, reminders, and late fees reduce routine collection work; schedules and ledgers accommodate multiple properties and units.
- Pros: QuickBooks and Xero sync, tenant payment reporting, and installment payments through Livble cover useful bookkeeping and payment workflows.
- Cons: ACH incurs a $2 fee and card payments a 3.49% tenant fee, adding cost to collection.
- Cons: Standard processing takes 5 business days; two-day deposits require Smart, billed annually at $20 a month.
Alternatives
Rentberry is worth considering if rent negotiation, maintenance requests, property tour requests, and eSign matter more than Baselane’s focus on collection and portfolio tracking; its Tenants plan is free.
RentMerchant may suit a landlord who wants a free plan capped at three properties or a Pro plan with unlimited properties and units for $15 a month billed annually.
RentPay is a free option for readers who prefer a $0 monthly fee and can work with its transaction fees, which vary by payment method.
RentRedi offers a free plan for up to two properties and a Start plan at $5 a month billed monthly, making it an option for landlords comparing entry-level property limits and price.
NoBroker Rent Collection is another paid rent-collection option.
Zego Utility is a paid alternative focused on utility expense management and resident utility billing.
MagicDoor is a paid alternative with an Advanced AI Assistant plan that starts at $1.50 a month under a one-year contract, with pricing starting at 25 units.
Rentroom is a paid alternative with monthly plans starting at $49.99 for up to 15 tenants.
Browse more options in Rent Payment Software.
Verdict
Baselane is a strong fit for landlords and rental operators who want automated collections and organized records across multiple units, with Core available at no cost. Choose it for that combination; look elsewhere if the payment fees or five-business-day standard processing outweigh the value of Smart’s faster deposits and shared access.