Chirply

Chirply combines CRM, calls, messaging, email, booking, automation, websites, funnels, and invoicing in one platform for small businesses, sales teams, and agencies. Plans include unlimited contacts, while customers connect their own provider accounts and pay those providers directly for usage. Pricing starts at $7/mo, with a 14-day trial of the full Scale plan that requires a card; the trial has no subscription charge today, and users can downgrade or cancel before it ends. Tools include AI phone agents, a visual workflow builder, and an in-app assistant that requires human approval for irreversible or outward-facing actions. The service offers integrations, a REST API, and a built-in MCP server. Its security page describes TLS 1.2 or higher for traffic, encrypted stored provider credentials, and workspace separation. Chirply is available on web, Android, iOS, and as a browser extension. The mobile apps are in closed testing and require tester access; the Chrome extension captures walkthroughs of selected tabs.

Chirply brings a broad set of business functions together, with plans from $7/mo and a 14-day Scale trial. Factor in provider usage charges and the closed-testing status of its mobile apps when considering it.

Chirply may suit small businesses, sales teams, and agencies that want multiple customer and sales tools in one platform. Agencies seeking to offer client accounts under their own brand are also part of its stated audience.

Chirply is an all-in-one operating platform for small businesses, sales teams and agencies. It is best suited to buyers who want customer records, communications, funnels and billing in one workspace, particularly agencies providing branded client accounts. The main trade-off is that communications usage is billed by connected providers, while mobile apps remain in closed testing.

Overview

Chirply brings CRM, calling, messaging, email, booking, automation, websites, funnels and invoicing into one product. That breadth is useful when replacing a patchwork of point tools, but the plans are deliberately segmented: the two entry tiers do not include calls, texts or marketing email.

Every plan allows unlimited contacts, so contact-count ceilings do not force an upgrade. Customers connect their own provider accounts and pay those providers directly for usage, making Twilio, Mailgun or other service charges part of the real operating budget. Integrations include Twilio, Mailgun, Resend, OpenRouter, Stripe, Shopify, Klaviyo, PayPal, Facebook and Instagram.

Key features

Communications and automation

Calling, text messaging, marketing email and booking sit alongside a visual workflow builder, AI phone agents and an in-app assistant. The assistant requires human approval for irreversible or outward-facing actions, which keeps automation from sending or changing something consequential without a person confirming it. Call recording, conversation intelligence, dynamic number insertion, keyword-level tracking and landing-page tracking support lead and campaign analysis.

Developer and agency controls

A REST API and built-in MCP server allow external systems and AI-driven workflows to connect with the workspace. API operations enforce the permissions of the workspace member represented by the token, a meaningful control for teams sharing integrations. Agencies can offer client accounts under their own brand, while the unlimited contacts model avoids a per-record surcharge.

Security posture

Traffic uses TLS 1.2 or higher, stored provider credentials use AES-256-GCM encryption, and PostgreSQL row-level security separates workspaces. Chirply does not currently hold SOC 2 or ISO 27001 certification and has not commissioned an independent penetration test, so organizations with formal assurance requirements may need additional review.

Pricing

Spark — $7.00 per month, billed at $7/month or $70/year. It includes unlimited contacts, screen recordings and guides, invoicing and your own Stripe checkout. Calls, texts and marketing email are excluded, making Spark suitable for basic billing and documentation rather than customer communications.

Build — $27.00 per month, billed at $27/month or $270/year. It adds three funnels, three forms, surveys and quizzes, one course and one custom domain, but still omits calls, texts and marketing email. Choose it for a small education or lead-capture operation that does not need built-in outreach.

Launch — $47.00 per month, billed at $47/month or $470/year. It provides unlimited calls, texts and emails through your own Twilio and Mailgun accounts, one phone number, five funnels and three automations. It is the practical starting point for communications, with provider usage charges on top of the subscription.

Grow — $77.00 per month, billed at $77/month or $770/year. One AI phone agent, 10 seats, five phone numbers, 25 automations and the REST API make it a better fit for a growing team that needs programmable workflows and more capacity.

Scale — $97.00 per month, billed at $97/month or $970/year. It adds unlimited AI phone agents, real-time streaming voice, the built-in MCP server and unlimited API keys, seats, numbers, bridges, IVRs and funnels. The full Scale plan is available for 14 days with a required card and no subscription charge today; downgrade or cancel before the trial ends to avoid continuing service.

Platforms

Chirply runs on the web and offers Android and iPhone apps, although both mobile apps are in closed testing and require tester access before installation. A Chrome extension captures walkthroughs from a selected tab, extending the product into browser-based guidance and documentation.

Who it's for

Small businesses can consolidate sales, communications, booking and invoicing without paying per contact. Sales teams should look at Launch or Grow once calling and automation matter. Agencies benefit from branded client accounts and the higher-tier seats, numbers and API capacity. Businesses needing certified assurance, open mobile distribution or predictable all-in pricing for communications should look elsewhere.

Pros and cons

• Pro: CRM, communications, funnels, automation and invoicing share one platform, reducing tool sprawl.
• Pro: Unlimited contacts across all plans prevent database growth from changing the subscription tier.
• Pro: Approval gates for irreversible assistant actions add a practical human check.
• Con: Spark and Build exclude calls, texts and marketing email, so communications buyers must start at Launch.
• Con: Twilio, Mailgun and other provider usage is paid separately, making monthly spend less predictable.
• Con: No SOC 2 or ISO 27001 certification and no independent penetration test may disqualify it for regulated procurement.
• Con: Android and iPhone installation requires closed-test access rather than a normal public download.

Alternatives

For a directory of specialist options, see Call Tracking Software. Choose Jet Interactive when a freemium, pay-per-tracking-number model and broad desktop and mobile coverage matter more than an all-in-one business suite.

CallAtlas is a better fit for a focused tracking setup with two numbers, 500 tracked calls per month, recordings and transcripts from $29.99 per month. Pick CallRail when established lead tracking with five numbers, 250 minutes, recording, routing and transcription is the priority, starting at $50 per month plus usage.

LimeCall suits a single user seeking one US, UK or Canada number and unlimited inbound calls from $7.50 per month on annual billing. PBXDom is the alternative for a larger phone-system deployment with 50 extensions or lines and 70-plus widgets at $99 per month.

Choose Ringostat for a per-minute AI voice agent, Phonexa for managed lead and call programs with custom pricing, or Retreaver for usage-based call tracking without a monthly subscription.

Verdict

Chirply is a strong choice for small businesses and agencies that want one workspace spanning customer management, outreach, automation and billing, with higher tiers adding AI voice and developer controls. Choose it for breadth and agency-oriented scalability; look elsewhere if certified security, public mobile apps or a single predictable communications bill is more important.